Kinnotake Tonosawa

Kinnotake Tonosawa Reviews

Kinnotake Tonosawa

Tonosawa 191, Hakone Town, Ashigarashimo District, Kanagawa Prefecture, 250-0315, JapanView Hotel Details
Kinnotake Tonosawa
Kinnotake TonosawaKinnotake TonosawaKinnotake Tonosawa
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Kinnotake Tonosawa Guest Reviews

4.7/5
Amazing
55 review
Verified reviews
Location4.7
Amenities4.6
Service4.7
Cleanliness4.7
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All reviews(55)
Positive reviews(8)
Jonathan Shum
Deluxe Room with Open-Air Bath (Shizuku)
Stayed in Dec 2023
Couples
5 review
5.0/5
Outstanding
Posted on Jan 27, 2024
this onsen hotel is super gorgeous, with modern vibe. we had such a welcoming stay. i would highly recommend this property
Guest User
Deluxe Room with Open-Air Bath (Hikari)
Stayed in May 2024
Couples
2 review
5.0/5
Outstanding
Posted on Jun 11, 2024
great experience with the private onsen.
Guest User
Luxury Suite with Open-Air Bath (Club Floor-Sora)
Stayed in Dec 2023
Travel with friends
1 review
5.0/5
Outstanding
Posted on Jan 4, 2024
A fantastic trip.
Guest User
Standard Room with Open-Air Bath (Tsuki)
Stayed in Jan 2024
Couples
2 review
5.0/5
Outstanding
Posted on Apr 1, 2024
The independent hot spring in the room is very pleasant. It is hidden in a bamboo forest. I also recommend the breakfast and dinner at the hotel. If you stay, be sure to include double meals. The dishes will be changed according to the check-in date.
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Guest User
Junior Suite with Open-Air Bath (Shizuku)
Stayed in Jan 2024
Couples
8 review
4.2/5
Very Good
Posted on Feb 22, 2024
Service is high, but facilities are too few
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hank
Superior Room with Open-Air Bath (Take)
Stayed in May 2024
Travel with friends
18 review
5.0/5
Outstanding
Posted on Jul 4, 2024
Not bad, pretty good
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Guest User
Luxury Suite with Open-Air Bath (Club Floor-Sora)
Stayed in Sep 2023
Family
1 review
3.7/5
Posted on Nov 1, 2023
Public hot springs are suspended. so disappointed
Original TextTranslated by Google
Response from Property: 非常感謝您從箱根的眾多住宿設施中選擇入住 金乃竹塔ノ澤 但是，我們非常抱歉未能為您提供滿意的住宿體驗，而且在公共浴場方面也讓您感到失望。 儘管我們的網站也公佈了這些資訊，但我們對於資訊不足和考慮不周感到非常抱歉。 我們將在未來繼續透過聆聽住客的意見來改善我們的服務。 我們正計劃建造新的溫泉池、訓練健身房和桑拿房，我們衷心期待您的再次光臨。 金乃竹塔ノ澤
Wai Man
Deluxe Room with Open-Air Bath (Hikari)
Stayed in Dec 2022
Family
3 review
5.0/5
Outstanding
Posted on Feb 9, 2023
The quality of the food, or the menu, is not as good as it used to be
Original TextTranslated by Google
Response from Property: Thank you very much for staying in our hotel. We will continue to promote better services in the future. We sincerely look forward to your next visit.