Pullman Hai Phong Grand HotelNo.3 of Premium Hotels in Haiphong
Khách sạn Pullman Hai Phong Grand
No.12 Tran Phu Street Ly Thuong Kiet, ward, Haiphong, Vietnam
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Rooms (33)
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9.5/10
JISUN
10/10
Jimmy Chiang
Featured (27)
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Exterior (10)
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10/10
Jimmy Chiang
10/10
Roland
Dining (36)
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10/10
Jimmy Chiang
10/10
ZunBich
Leisure & Recreation (21)
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10/10
OP AUTRAVEL
10/10
Guest User
Business Facilities
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Public Areas (32)
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9.5/10
JISUN
10/10
ZunBich
User Uploads (115)
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10/10
Feixiangdefeiyu99123
10/10
미란다퀀
10/10
Jimmy Chiang
10/10
Vincent Kam Seng Kee
10/10
Feixiangdefeiyu99123
10/10
Chan Bum Bum
Near Hotel (24)
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10/10
Guest User
10/10
미란다퀀
Other hotel pictures (24)
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10/10
Roland
10/10
Jason_Yuen
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We Price Match
1 night
Guest Reviews
9.4/10
Amazing
163 review
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.5
Amenities9.5
Service9.1
Cleanliness9.6
Guest User
Superior King Room
Stayed in Jun 2025
Family
3 review
10/10
Outstanding
Posted on Jul 31, 2025
New and nice hotel in city downtown. Services are good with staffs are very friendly and so much help. Several restaurants serve vary kinds of food from East to West.
Response from Property: Dear Guest,Thank you for your outstanding review and for sharing your experience following your recent stay in our Superior King Room.We’re truly pleased to hear that you enjoyed the comfort of our new hotel, its central location, and the wide selection of cuisine available across our restaurants. It’s also heartening to know that our team’s friendliness and helpfulness made a positive impression on you.Your kind words are a great source of motivation for all of us. We hope to have the pleasure of welcoming you back to Pullman Hai Phong Grand Hotel in the near future.Warm regards,Trong Phan (Mr.)Guest Services ManagerPullman Hai Phong Grand Hotel
Darkforth
Superior King Room With Balcony
Stayed in Jun 2025
Business traveler
49 review
10/10
Outstanding
Posted on Jul 21, 2025
Always a pleasure staying with Haiphong Pullman hotel. Very clean room, super friendly staffs, spacious gym with up to date equivalents. Really enjoy my stay. And super easy to get around central area for foods.
Response from Property: Dear Mr. Darkforth,Thank you very much for your outstanding review and for choosing Pullman Hai Phong Grand Hotel again. We are delighted to hear that you enjoyed the cleanliness of our rooms, the friendliness of our staff, and our well-equipped gym. It’s great to know you found the location convenient for exploring the central area and its food offerings.We look forward to welcoming you back for another enjoyable stay soon!Best regards,Trong Phan (Mr.)Guest Services ManagerPullman Hai Phong Grand Hotel
Anonymous User
Superior King Room
Stayed in May 2025
Business traveler
41 review
8.5/10
Very Good
Posted on Jul 2, 2025
Hotel's facilities seem perfect as all were newly builted building. But the chec in process need to be improved a bit as it took a bit longer than i expected.
Response from Property: Dear Valued Guest,Thank you very much for your gracious feedback. We are truly honored to receive your appreciation of your accommodation with us — your recognition truly means a lot to us.We also sincerely apologize for the delay you experienced during the check-in process. Your comments are very helpful, and we are already working on improving our procedures to ensure a faster and smoother experience for all our guests.We hope to have the pleasure of welcoming you back soon, and we’ll strive to make your next stay even better.Warm regards,Van Anh Nguyen (Ms.)Guest Experience ManagerPullman Hai Phong Grand Hotel
TysonP
Superior King Room
Stayed in Dec 2024
Family
16 review
10/10
Outstanding
Posted on Feb 1, 2025
We had a great stay here! It’s a lovely new hotel right in the middle of Hai Phong. Since most of the city was closed for New Years, we ate most meals here as well. They were accommodating to our 11 month old baby. The play room near the restaurant was a lot of fun the staff were all very nice and helpful. If we’re ever back in Haiphong, we would stay here again!
Hoathuy2024
Superior King Room
Stayed in Dec 2024
Couple
4 review
10/10
Outstanding
Posted on Jan 21, 2025
Good location close to ben thanh market room clean a lot of restaurants close by very recommended
Vincent Kam Seng Kee
Superior King Room
Stayed in Nov 2024
Traveling with friends
16 review
10/10
Outstanding
Posted on Dec 15, 2024
Newest hotel in Haiphong, opened for business in July 2024. Everything looks brand new and classy. The hotel breakfast is really good. There’s also a few noodles shop and eateries around the hotel. Great location and it’s smacked right in the middle of downtown.
Chan Bum Bum
Superior King Room
Stayed in Oct 2024
Family
13 review
10/10
Outstanding
Posted on Nov 11, 2024
New hotel so surrounding very nice.Clean room.Delicious buffet breakfast.
Jason_Yuen
Superior King Room
Stayed in Aug 2024
Solo traveler
66 review
10/10
Outstanding
Posted on Sep 14, 2024
New hotel, very nice and comfortable
Breakfast plenty of choice
Response from Property: Dear Mr. Jason Yuen,Thank you very much for your kind review. I’m delighted to hear that you had a comfortable stay with us and that our breakfast selection exceeded your expectations. Your positive feedback is greatly appreciated, and it’s wonderful to know that you enjoyed the experience we strive to offer each guest.We truly value your patronage, and I hope we will have the pleasure of welcoming you back to Pullman Hai Phong Grand Hotel in the near future for another memorable stay.Warm regards,Trong PhanGuest Services ManagerPullman Hai Phong Grand Hotel
JinHong
Superior King Room With Balcony
Stayed in Jun 2025
Couple
2 review
10/10
Outstanding
Posted on Jul 15, 2025
A friendly, clean, and satisfying hotel
ㅊㅊ.
If you plan to stay at the hotel on Saturday, go to the dinner buffet on the 3rd floor.
You can eat delicious and full food at a reasonable price.
Original TextTranslated by Google
Response from Property: Dear Valued Guest,Thank you very much for taking the time to share your kind words and valuable feedback regarding your recent stay with us. We are truly proud to provide a friendly, clean, and satisfying environment for all our guests.We are especially grateful for your recommendation of the Saturday dinner buffet at the Food Connexion restaurant. It is wonderful to know that you enjoyed the delicious food and found it to be of great value.Please rest assured that we remain fully committed to maintaining the highest standards of service and quality. We sincerely look forward to welcoming you back to Pullman Hai Phong Grand Hotel for another exceptional stay in the near future.Yours sincerely,Van Anh Nguyen (Ms.)Guest Experience ManagerPullman Hai Phong Grand Hotel
Hoang Phuc 1210
Superior King Room
Stayed in Jun 2025
Couple
2 review
10/10
Outstanding
Posted on Jul 9, 2025
The rooms and facilities are impeccable, the staff is enthusiastic and attentive, worthy of being the top 1 hotel in Hai Phong.
Original TextTranslated by Google
Response from Property: Kính gửi Quý khách,Chân thành cảm ơn Quý khách đã dành thời gian chia sẻ những đánh giá tích cực về trải nghiệm tại khách sạn Pullman Hải Phòng Grand. Rất hân hạnh khi nhận được sự đánh giá cao từ Quý khách về chất lượng dịch vụ cũng như tiện nghi của khách sạn.Lời khen ngợi của Quý khách là nguồn động viên to lớn đối với đội ngũ nhân viên, giúp chúng tôi không ngừng nỗ lực cải thiện và nâng cao trải nghiệm khách hàng. Tại Pullman Hải Phòng Grand, dịch vụ tận tâm và sự hài lòng của khách hàng luôn được đặt lên hàng đầu.Rất mong được đón tiếp Quý khách trong những lần lưu trú tiếp theo.Trân trọng,Nguyễn Thị Vân Anh (Ms.)Quản lý Trải nghiệm Khách hàngKhách sạn Pullman Hải Phòng Grand