Daria
February 4, 2025
So, we arrived at the hotel, and the location was incorrect. We called, a woman met us, showed us to our room... well, not really to our room... while we were going up, she said "maybe you'd better stay in a hostel"? We said that we booked a room for two, like in the profile photo. Attention, they bring us here (pictures included). We immediately decide that we won't stay, she refuses to return the money, says I can return 50 percent... we contacted customer support and they returned the full cost in coins... but the situation is cringe!!!
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