Atour Hotel Haikou International Duty-Free Mall New Port Dock
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1 room, 2 adults, 0 children
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Atour Hotel Haikou International Duty-Free Mall New Port Dock
Opened in 2024
No.19 of 4-Star Select Hotels in Haikou
No. 172, Binhai Avenue, Xixiu Town, Xiuying District, Xiuying District, Haikou, Hainan, China
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Last booked 27 mins ago













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Amenities
GymFree
Private parkingFree
24-hour front desk
Luggage storageFree
Library
Restaurant
Service robots
Secretarial services
All amenities
9.6/10
Good , very good, super new, good location, good service,
All 662 reviews
Surroundings
Airport: Meilan International Airport
(43.8 km)
Train: Haikou Railway Station
(3.4 km)
Train: Changliu Railway Station
(10.9 km)
Landmarks: Fly Over The World
(500m)
Landmarks: Meet Dunhuang (CDF Haikou International Duty-Free City Store)
(600m)
Landmarks: Xinhai Port Terminal, Haikou
(1.4 km)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies

6
Exclusive Balcony Double Room
1 King bed
50m² | Floor: 5
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Refrigerator
Shower
Tea bags
Check Availability

4
Superior Queen Room
1 King bed
35m² | Floor: 5-6
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Refrigerator
Shower
Tea bags
Check Availability

6
Executive Queen Room
1 King bed
51m² | Floor: 5-6
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Refrigerator
Shower
Tea bags
Check Availability

5
Exclusive City View Suite
2 King bed
80m² | Floor: 5-6
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Refrigerator
Shower
Tea bags
Check Availability

6
Privilege Twin Room
2 Double bed
51m² | Floor: 5
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Refrigerator
Shower
Tea bags
Check Availability

7
Superior 2-bed Room
2 Double bed
51m² | Floor: 5-6
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Refrigerator
Shower
Tea bags
Check Availability

5
Privilege Family Room
1 King bed and 1 Double bed
52m² | Floor: 6
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Refrigerator
Shower
Tea bags
Check Availability

6
Privilege Suite
1 King bed
66m² | Floor: 5-6
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Refrigerator
Shower
Tea bags
Check Availability

6
Privilege Queen Room
1 King bed
51m² | Floor: 5
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Refrigerator
Shower
Tea bags
Check Availability
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Guest Reviews
9.6/10
Excellent
662 reviews
- Cleanliness9.6
- Amenities9.7
- Location9.6
- Service9.6
Average for similar properties in Haikou

Review summary
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Location: The hotel is recently opened and boasts a prime location near the duty-free city and ports, making shopping and transportation very convenient.(based on 118 reviews)

Guest User
August 2, 2025
房間乾淨整潔,面積很大,離新海港衹有三分鐘車程,是非常好的過渡酒店,過海首選。吹風機是戴森,各項設施也很新,整體很不錯。
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Guest User
August 2, 2025
酒店比較近免税城,購物比較方便,就是服務一般,帶着三個孩子過來,一大堆的行李要自己推行李架,酒店工作人員看到也不過來幫忙。
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Guest User
August 1, 2025
如果你能看到這條評論:可以一起探討一下一個關於酒店的認知
我經常出差,但是及少評論酒店,因為我覺得差不多就得了。
背景:凌晨3點和同事各訂一間入住,房間落地窗曬了一天的悶熱,酒店省電費沒有提前開空調
我的房間,打開空調空調不製冷,找前台前台指導你一頓操作,沒有及時給你解決,繼續打給前台,找人過來繼續給你調半個小時無法解決,30多度的室温,人困的不行
以上不是重點,重點是,前台首先想到的如何説服你接受沒有空調房間,而不想他們自己損失給你升級房型(同等房型已經滿房)。
作為一個高端連鎖品牌,第一反應居然不是解決因為自己的原因造成的客户抱怨,而是自己的利益不受損失,這是多麼嚴重的品牌形象管理和服務理念問題。
已經凌晨3點多,即使你給我換的商務套房,你覺得多出來沙發對我有意義嗎?我衹是有希望有個空調睡覺。
很好奇,為什麼這樣酒店價格還這麼貴,早上才知道原來是靠着免税店。
早餐場地很小,端着煮好的麪,沒有地方坐,問服務人員不搭理你,如果你住過某智Z選,你應該知道這種情況會有工作人員引導和協調入座。
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Xiaonai💖
August 1, 2025
很不錯,位置絕佳,行程中轉的優質選擇
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Guest User
July 31, 2025
這個旅程當中住的最舒服,最有性價比的酒店。推薦。
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Anonymous User
July 31, 2025
整潔美觀,智能程度很高,服務周到,適合出差旅遊
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Guest User
July 30, 2025
酒店乾淨整潔舒適
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Guest User
July 29, 2025
房間很大很乾凈
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Services & Amenities
Most Popular Amenities
Gym
Free
Private parking
Free
24-hour front desk
Luggage storage
Free
Library
Restaurant
Service robots
Secretarial services
Wake-up call
Wi-Fi in public areas
Free
Laundry room

Gym

Restaurant
Restaurant
Restaurant
Style: Buffet
Cuisine: Chinese
Open for: Breakfast
Special dietary options: Vegetarian
Ambience: Modern
Dining options: Property guests only
Business hours: [Mon - Sun] 07:00-10:30
More Amenities
Internet
Wi-Fi in public areas
Free
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Private parking
Free
Valet parking
Free
Front Desk Services
24-hour front desk
Lockers available
Electronic ID reader for check-in
Translation tools available
Express check-in and check-out
Safe at front desk
Luggage storage
Free
Wake-up call
Health & Wellness
Gym
Free
Public Areas
Service robots
Non-smoking floor
No smoking in public areas
Elevator
Library
Cleaning Services
Laundry room
Ironing service
Free
Clothes dryer
Laundry service (on-site)
Free
Clothes steamer
Laundry detergent
Facilities for Children
Children's slippers
Children's toothbrushes
Business Services
Postal service
Secretarial services
Fax/copying service
Free
Coworking spaces
Accessibility
Accessible rooms available
Safety & Security
Intruder alarm
Smoke detector
CCTV in public areas
First aid kit
Fire alarm
Keycard entry system
Fire extinguisher
Security personnel
Carbon monoxide alarm
Property Policies
Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 12:00
Front desk hours: 24/7
The property will provide check-in details after booking
If you will arrive outside of check-in hours, contact the property 1 day in advance by phone
Guests Accepted
Guests from all countries/regions are welcome at this property
Child Policies
Children aged 3 and above are welcome at this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
For all room types, cribs and extra beds cannot be added.
Breakfast
TypeWestern, Chinese, Vegetarian
StyleBuffet
Opening hours [Mon - Fri] 07:00-10:30 Open
[Sat - Sun] 07:00-11:00 Open
Age | Fee |
---|---|
Children 3–6 years old | Free |
Children 7–17 years old | CNY 48.00 (approx. PHP 388.20) per person |
Adult | Buffet:CNY 48.00 (approx. PHP 388.20) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositNo deposit required by the property
Pets
Pets are not allowed
Service Animals
Service animals are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
- Cash
Frequently Asked Questions
What is the cancellation policy for Atour Hotel Haikou International Duty-Free Mall New Port Dock?
The cancellation policy for Atour Hotel Haikou International Duty-Free Mall New Port Dock varies depending on the type of room and booking conditions.What is the cancellation policy for Atour Hotel Haikou International Duty-Free Mall New Port Dock?
What are the check-in and check-out times at Atour Hotel Haikou International Duty-Free Mall New Port Dock?
Standard check-in time at Atour Hotel Haikou International Duty-Free Mall New Port Dock is 14:00 and check-out time is 12:00.What are the check-in and check-out times at Atour Hotel Haikou International Duty-Free Mall New Port Dock?
Does Atour Hotel Haikou International Duty-Free Mall New Port Dock provide breakfast?
Yes, Breakfast is offered at Atour Hotel Haikou International Duty-Free Mall New Port Dock. Breakfast option(s): Western, Chinese, Vegetarian. Does Atour Hotel Haikou International Duty-Free Mall New Port Dock provide breakfast?
Can I bring my pet inside the Atour Hotel Haikou International Duty-Free Mall New Port Dock?
As much as we love pets, unfortunately, we are unable to accommodate them in Atour Hotel Haikou International Duty-Free Mall New Port Dock.Can I bring my pet inside the Atour Hotel Haikou International Duty-Free Mall New Port Dock?
Is there a restaurant at Atour Hotel Haikou International Duty-Free Mall New Port Dock?
Yes, Atour Hotel Haikou International Duty-Free Mall New Port Dock offers on-site dining. You can enjoy a variety of Chinese dishes, all prepared with carefully selected, high-quality ingredients.Is there a restaurant at Atour Hotel Haikou International Duty-Free Mall New Port Dock?
How far is the Atour Hotel Haikou International Duty-Free Mall New Port Dock from the closest airport?
The closest airport is Meilan International Airport, and it is about 34 mins from hotel by car (43.8 km).How far is the Atour Hotel Haikou International Duty-Free Mall New Port Dock from the closest airport?
Is airport shuttle service offered by Atour Hotel Haikou International Duty-Free Mall New Port Dock ?
No, the Atour Hotel Haikou International Duty-Free Mall New Port Dock doesn't offer airport transfer services.Is airport shuttle service offered by Atour Hotel Haikou International Duty-Free Mall New Port Dock ?
About This Property
Nearest Airport | Meilan Intl. Airport |
---|---|
Distance to Airport | 43.84KM |
Nearest Train Station | Changliu Railway Station |
Distance to Train Station | 10.88KM |
Average Price From | PHP5207 |
Hotel Star Rating | 4 |