Mandala Hotel & Suites Hai Duong - 24Hrs Stay

Mandala Hotel & Suites Hai Duong - 24Hrs Stay Reviews

Mandala Hotel & Suites Hai Duong - 24Hrs Stay

Apec Mandala Hai Duong Building, Le Thanh Nghi Intersection, Tan Hung Ward, Hai Tan, Hai Duong, VietnamSee Hotel Details
Mandala Hotel & Suites Hai Duong - 24Hrs Stay
Mandala Hotel & Suites Hai Duong - 24Hrs StayMandala Hotel & Suites Hai Duong - 24Hrs StayMandala Hotel & Suites Hai Duong - 24Hrs Stay
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1 night

Guest Reviews

8.9/10
Very Good
127 review
Verified reviews
Location8.9
Amenities8.7
Service8.9
Cleanliness9.0
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All reviews(127)
Positive reviews(125)
Reviews with photos/video(22)
Awesome stay(24)
Awesome rooms(24)
Great service(19)
Great location(10)
Perfect for business trips(9)
Classy environment(6)
Great value for money(6)
Convenient location(6)
Negative reviews(2)
Executive Double Room
Stayed in May 2025
Business traveler
24 review
8.5/10
Very Good
Posted on Jun 13, 2025
New hotel. Very good service at reception. Nothing is meant need to take taxi Found dirt on lien. Breakfast is very limited.
Response from Property: Dear Jeffrey, Thank you for your recent stay at Mandala Hotel & Suites Hai Duong and providing us with your valuable feedback. We are happy to know that you had an enjoyable stay with us. We also appreciate your feedback and will take it into account for our improvement to make sure every guest is satisfied staying with us. It was certainly a pleasure for us to be at your service and we all look forward to welcoming you again soon to Mandala Hotel & Suites Hai Duong.Warm regards,
Peter Pietro
Superior 2 Bedroom
Stayed in Jan 2025
Business traveler
142 review
4.5/10
Posted on Feb 10, 2025
Check in and Check out good and efficient. The room is not as spacious as stated. Bedroom not spacious and noisy from traffic and inverter air conditioner out to the balcony. The bathroom is small. There is no kitchenette but. Useless. There are no accessories for eating and cooking. There is no microwave. The air conditioners did not work 2 times. We have been in the cold for almost a day. Breakfast not your choice. Not worth the price this room
Peter Pietro
Superior 2 Bedroom
Stayed in Jan 2025
Business traveler
142 review
6.0/10
Posted on Feb 10, 2025
Check in and Check out good and efficient. The room is not as spacious as stated. Bedroom not spacious and noisy from traffic and inverter air conditioner out to the balcony. The bathroom is small. There is no kitchenette but useless. See picture. There are no accessories for eating and cooking. There is no microwave. The refrigeratoris very small and full of drinking from hotel. Air conditioners did not work 2 times. We have been in the cold for almost a day. Breakfast not your choice. Not worth the price this room
Hiep Ng
Executive Double Room
Stayed in Jul 2024
Business traveler
1 review
10/10
Outstanding
Posted on Aug 6, 2024
Having a wonderful stay at Mandala Hotel and Suites Hai Duong. The room was spacious and clean, with a comfortable bed and a modern bathroom. The staff were incredibly friendly and helpful. The hotel's location was perfect for me, as it was close to city center and Industrial park. I would definitely recommend this hotel to anyone having business trip in Hai Duong
Response from Property: Thank you for your compliment about the service at Mandala Hotel & Suites Hai Duong. Wishing you a nice trip/business trip! Thank you!
AMY THERESA
Executive Double Room
Stayed in Dec 2024
Traveling with friends
35 review
10/10
Outstanding
Posted on Feb 1, 2025
Gorgeous pool. Sauna works but we had to request it to be turned on. Good coffee machine at breakfast. Very comfortable beds! Some nice coffee shops and a few restaurants right below hotel. Able to safely park bicycles. On a bike trip to halong bay. Good place to stop.
Response from Property: Dear valued guest, We would like to say thank you for sharing your experience when you stay at Mandala Hotel & Suites Hai Duong. The above rating is the motivation for us to develop and improve the quality of our services in the future. Thank you for choosing us for your accommodation. In the near future, we will love to welcome you again. We are looking forward to seeing you soon!Warmest regards,Mandala Hotel & Suites Hai Duong
Anonymous User
Executive Double Room
Stayed in Jan 2025
Business traveler
127 review
2.0/10
Posted on Mar 1, 2025
Hotel is not responsive to request. Not helpful to solve my problem.
Response from Property: Dear Valued Guest,Thank you for your feedback. We regret that we were unable to fulfill your request to shorten your stay, as it was outside the terms of our booking policy. We always aim to provide excellent service and encourage guests to review our policies at the time of booking to ensure a smooth experience.We appreciate your understanding and hope to have the opportunity to welcome you again in the future.Best regards,Mandala Hotel & Suites Hai Duong
Vinsama
Executive Twin Room
Stayed in Sep 2024
Business traveler
3 review
6.0/10
Posted on Oct 6, 2024
Room was nice but the staff was super rude I asked late check out and hotel staff allowed to use the room until 13:00 And today wasn’t same staff and they after 11:30 the staff endless knocking and calling , and saying need to get out the room right now , so I explained the checkout time is 1pm ,and the staff said before 1pm I checked out 12:57 and my friend got out the room 13:00 and check out 13:03 The female staff asked 430,000 vnd for 1,2minutes late Haiduong was nice place and the people was lovely but my trip was totally unsuccessful for the one young lady
Response from Property: Dear Ms. Vinsama,Thank you for your recent stay at Mandala Hotel & Suites Hai Duong and providing us with your valuable feedback.We are happy to know that you had an enjoyable stay with us. We also appreciate your feedback and will take it into account for our improvement to make sure every guest is satisfied staying with us.It was certainly a pleasure for us to be at your service and we all look forward to welcoming you again soon to Mandala Hotel & Suites Hai Duong.Warm regards,
Guest User
Executive Twin Room
Stayed in Oct 2024
Business traveler
11 review
8.5/10
Very Good
Posted on Nov 28, 2024
Some construction still on-going. But hotel is considerably good overall.
Response from Property: Dear valued guest, Thank you for your recent stay at Mandala Hotel & Suites Hai Duong and providing us with your valuable feedback. We are happy to know that you had an enjoyable stay with us. We also appreciate your feedback and will take it into account for our improvement to make sure every guest is satisfied staying with us. It was certainly a pleasure for us to be at your service and we all look forward to welcoming you again soon to Mandala Hotel & Suites Hai Duong.Warm regards,
Sk218
Executive Double Room
Stayed in Jun 2025
Business traveler
104 review
10/10
Outstanding
Posted on Jul 17, 2025
Good stay hotel in hai phong !
Response from Property: Dear valued guest, We would like to say thank you for sharing your experience when you stay at Mandala Hotel & Suites Hai Duong. The above rating is the motivation for us to develop and improve the quality of our services in the future. Thank you for choosing us for your accommodation. In the near future, we will love to welcome you again. We are looking forward to seeing you soon!Warmest regards,Mandala Hotel & Suites Hai Duong
AnhNguyễn Hoàng
Executive Twin Room
Stayed in Jul 2024
Business traveler
1 review
10/10
Outstanding
Posted on Aug 23, 2024
I had a comfortable and enjoyable stay at this hotel. The room and the facilities were also very good and clean. Receptionist was so friendly and helped me to get luggage. Many foreigners stay here. The overall quality is high and the room rate is fine. Will come back !!
Response from Property: Dear Mr. Hoang Anh,We would like to thank you for choosing Mandala Hotel & Suites Hai Duong for your vacation and hope that we have brought you unforgettable memories during your stay here.Every sharing from you is a great encouragement for the staff at the hotel to continue to improve our service quality.Mandala Hotel & Suites Hai Duong hopes to have the opportunity to welcome you back in the not - too - distant future.Best regards,Mandala Hotel & Suites Hai Duong
Guest User
Executive Twin Room
Stayed in Jun 2024
Business traveler
1 review
10/10
Outstanding
Posted on Jul 27, 2024
Good value budget hotel with great workers Very kind staff, easy location to access everything you would want. Staff was very kind too! Will come back!
Response from Property: Thank you for your compliment about the service at Mandala Hotel & Suites Hai Duong. Wishing you a nice trip/business trip! Thank you!
Yung Chun Kau
Executive Double Room
Stayed in Oct 2024
Traveling with friends
4 review
10/10
Outstanding
Posted on Nov 25, 2024
Very good service. Only breakfast options are limited.
Response from Property: Dear Mr. Yung, Thank you for your recent stay at Mandala Hotel & Suites Hai Duong and providing us with your valuable feedback. We are happy to know that you had an enjoyable stay with us. We also appreciate your feedback and will take it into account for our improvement to make sure every guest is satisfied staying with us. It was certainly a pleasure for us to be at your service and we all look forward to welcoming you again soon to Mandala Hotel & Suites Hai Duong.Warm regards,
Amornrat Trisuksan
Executive Twin Room
Stayed in Dec 2024
Business traveler
1 review
8.0/10
Very Good
Posted on Jan 17, 2025
Clean , staff very nice!
Response from Property: Dear Amornrat, We would like to say thank you for sharing your experience when you stay at Mandala Hotel & Suites Hai Duong. The above rating is the motivation for us to develop and improve the quality of our services in the future. Thank you for choosing us for your accommodation. In the near future, we will love to welcome you again. We are looking forward to seeing you soon!Warmest regards,Mandala Hotel & Suites Hai Duong
Guest User
Executive Twin Room
Stayed in Apr 2025
Business traveler
53 review
9.5/10
Amazing
Posted on May 14, 2025
Similar to the domestic all seasons, clean and tidy, the lobby is simple, but there is a coffee point service until 23.00. There is fried chicken and pizza outside, good value for money! The air conditioner is very quiet🤫
Original TextTranslated by Google
Response from Property: Dear valued guest, We would like to say thank you for sharing your experience when you stay at Mandala Hotel & Suites Hai Duong. The above rating is the motivation for us to develop and improve the quality of our services in the future. Thank you for choosing us for your accommodation. In the near future, we will love to welcome you again. We are looking forward to seeing you soon!Warmest regards,Mandala Hotel & Suites Hai Duong
Terry CFR
Executive Double Room
Stayed in Mar 2025
Business traveler
117 review
7.5/10
Posted on Apr 19, 2025
The room was OK, but the breakfast was very average. The hotel needs to improve. The rooftop gym has time restrictions, which they call the hotel's policy. This policy plus the breakfast conditions may not be chosen next time.
Original TextTranslated by Google
Response from Property: 感謝您選擇入住我們酒店,並分享寶貴的反饋意見。我們很遺憾未能完全滿足您的期望,尤其是關於早餐質量與健身房開放時間方面的體驗不如預期。我們已將您的意見認真記錄並轉達至相關部門,以便儘快進行改善與優化。酒店一直致力於提升服務與設施,希望能為每一位賓客帶來更好的住宿體驗。非常感謝您的坦誠反饋,也希望未來還有機會為您帶來更令人滿意的入住感受。此致敬禮,Mandala Hotel & Suites Hai Duong