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9.5/10
Amazing
GGuest UserWe came to rest & relax for a night before our flight out west . It was an amazing stay. Love the friendly & helpful service of all the employees. The hotel is new and just beautiful. The suites are modern & have everything you could possibly need . Love the extra amenities they offer. Breakfast has many things to offer the whole family and was full & plentiful… Would love to come back and stay longer .
GGuest UserRoom was clean and modern; check-in and check-out were both fast. Breakfast is simple but good. Pretty good value overall and has an indoor pool
GGuest UserI had items stolen from my room after the first cleaning. There has been zero promises kept and zero engagement now 6 days after the incident.
Mgmt promised an investigation and calls. I didnt get calls. I had to seek out the GM of the hotel. When I finally spoke about my issues, I was asked what it would take to
make me satisfied. I told the mgr if they removed 50% of the cost of the stay, that would satisfy me. It has now been 4 days since my conversation with mgmt, and I still have not been contacted back by the hotel mgr. No calls, no emails, no follow up. I have now had to place the entire charge on hold and refuse to pay, as Delta Hotel by Marriott at the Norfolk Airport location has no idea how to settle a dispute with a sticky fingered room cleaner and an upset guest who simply wanted their items back.
GGuest UserThe hotel was fantastic and it made my trip to Virginia Beach/Norfolk very easy. Check in was smooth and the staff were very friendly. Clean room and nice bath.
GGuest UserPrice was fair and the room was spacious and clean. I spent 12 years in my naval career at the naval base in Norfolk back in the 80's and 90's so I took a trip to Norfolk to see how the base has changed and stayed at this hotel. I gave the ”Facilities” part of this review a lower score due to the fact I found that the parking lot outside my room was poorly lit making the room numbers hard to see when trying to find where to park. Finally, at 1:30am the night I was there, someone was noisily knocking on the hotel room door next to me and when they didn't answer the door he stepped over to my door and knocked onto my door but he never said a word. Since the parking lot was SO dark, viewing what the person looked like through the door peephole was
impossible as I considered calling the front desk or 911 since the knocking went on for 8-10 minutes. I'm sure this was an isolated incident but it did affect the quality of my sleep that evening and before the long drive home coming in the morning. LIGHT THE PARKING LOT PLESE. GO NAVY!
AAnonymous UserIt was such a beautiful place, the atmosphere was serene and cozy. It’s easy to locate on a map and love the services they rendered to me. The reception was second to none. I strongly recommend this hotel to everyone.
KKevin KaneBest hotel I've stayed in, with large rooms, separate bedroom, two TVs and a large desk, great staff. Breakfast is ample and very good. Easy access to restaurants( a walk across the street) and next to the highway.
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