Read genuine traveler ratings & reviews to find your perfect stay.
Posted onApr 15, 2026
Mimosa Q
We stayed for a night as our flight was early next morning. We picked this hotel as it was conveniently located in Terminal 3. We landed in Terminal 1 and the hotel was a stop away via airport train. The hotel was modern and clean. Beds were comfortable. We ordered room service for dinner and it arrived promptly. There’s a Starbucks next to the reception.
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Price per night from:VND 7,276,395
Posted onJan 20, 2026|King Room
Guest UserAlthough I prefer when airport hotels are actually in the airport, I guess that's not how it usually works. This place did what it was for, though, and did it pretty efficiently, too. I had hurt my hand while hiking on my trip, and on my way out the woman behind the desk cleansed it and rewrapped it for me. Great service!
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Price per night from:VND 2,782,265
Posted onMay 1, 2025|2 Queen Beds, Non-Smoking, Microwave and Refrigerator, Keurig Coffee Maker, Walk in Shower
JemelWe were very disappointed with our recent stay from April 27–28. Upon checkout on Monday morning, the receptionist, Arshiya, did not greet us or show any signs of friendliness. When I asked a few questions before leaving, her responses were curt and came across as rude—she didn’t smile or make any effort to be welcoming. We’ve stayed at many hotels across the U.S., and this was by far the coldest reception we’ve experienced. We expected a higher standard of hospitality, especially in Canada, where friendliness is something the country is known for.
The room itself was okay, but there was a strange odor that made our stay less comfortable.
The wifi might seems have a problem too.
On a positive note, the food was excellent—fresh and well-prepared—and the person who greeted us during the meal was warm and welcoming. Their kindness really stood out and helped improve our experience.
I would recommend providing Arshiya with additional customer service training to ensure she can offer the level of hospitality that guests expect and that will enhance the overall quality of your business.
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Price per night from:VND 2,693,387
Posted onNov 18, 2025
Guest User
It was a nice comfortable room but the hotel was a let down for us. First we needed to wait for 15 minutes for a check in with a small child in our arms at night, because there was only one receptionist who was also working as a cashier to a shop in the hotel and just prioritised the people leaving the shop instead of the coming guests. The thought of combining a receptionist and a cashier being a good idea is beyond me. The swimming pool was another let down. We booked it for the slide but in the pool we learnt our almost 5 years old daughter is too small for the slide. We offered we could slide with her, but it was also not allowed. We complained and literally nothing was suggested as a solution. Not even an apology. The posters for the slides are very misleading and when booking there was no information clearly visible that there are such restrictions for the slide, that is so eagerly advertised. All in all, this was the worst stay we have had for a while due to the incredibly poor service.
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Price per night from:VND 2,882,735
Posted onAug 18, 2025
Mister Stephen
I really enjoyed my stay here so extended it for another day. This hotel has great front desk staff that answer all questions and put me at ease. It has the perfect location for a quick exit, being beside the airport. The restaurant food is delicious. The room I stayed in was clean with airport views. It was quiet and extremely effective at keeping the light out for a great sleep.
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Price per night from:VND 4,285,460
Posted onJun 6, 2026
Congwudaoyou
The room was relatively basic. It's close to the airport, so there was a bit of noise, and the air conditioning unit was particularly loud. Once the temperature was set, I had to turn it off to sleep. The hotel offers a shuttle service to the airport every half hour, on a first-come, first-served basis, departing on time. It's a comfortable Mercedes-Benz, and it can drop you off at T3 or T1.
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Price per night from:VND 2,898,192
Posted onJul 9, 2026
Anonymous UserIt is a nice hotel with friendly staff and plenty of free parking. However, the internet was down during my entire stay. The beds are big with comfortable beds and pillows and also a microwave. The gym is small and the equipment is outdated. There are plenty of restaurants nearby and one in the hotel although the restaurant staff is not friendly. It is also about 10 - 15 minute drive away from square one mall.
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Price per night from:VND 2,214,219
Posted onJun 6, 2024|Accessible King Bedrollin Shower (Plus Sofa Bed)
Guest UserIt was great, service was amazing and staff so kind, food was fresh in the breakfast , thanks for everything
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Price per night from:VND 4,049,741
Posted onJan 3, 2026|Standard Double Room, 2 Double Beds, Non Smoking
Guest UserIt wasn't a mind-blowing breakfast, but having it included was definitely a plus.
Making my own waffles was a fun touch.
I had an early flight at 5 AM for my next leg of the trip and was planning to take an Uber. However, the front desk staff, during check-in, proactively asked when I'd need the shuttle bus and arranged it for me (free of charge, of course). This made my trip so much more stress-free.
Both the front desk staff and the shuttle driver were very friendly and kind.
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Price per night from:VND 2,840,228
Posted onDec 31, 2024|Standard Queen Suite With Sofa Bed
Anonymous UserThe kitchen suites are absolutely gorgeous and have all you need to cook ! It felt just like home instead of a hotel. The rooms are big with comfortable beds and pillows. Elevators can get busy during peak hours. Friendly staff and fast check-in process. Lots of parking.
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Price per night from:VND 3,443,052