Oranges Hotel (Guangzhou Shiling Leather City Store) Reviews

Response from Property: Dear guest, we are very sorry to bring you a bad check-in experience. We have received your feedback about the poor hardware facilities, and we will take corrective actions immediately. The hotel will do the maintenance and update of hardware facilities recently. When you checked out in the morning, you did not see the hotel staff. We attach great importance to it and checked the situation: the night desk clerk went to the bathroom. Thank you for staying with us and enjoy your trip.

Response from Property: Thank you for staying in our hotel, we are happy to help you during your stay in the hotel. We are very sorry that we did not get your five-star praise, and we will make more efforts to do a good job of service and health quality in the future. Wish you a pleasant journey

Response from Property: Dear guest, we are deeply sorry for the inconvenience caused during your stay. Thank you for choosing Xiaoju and sharing your stay experience. Your recognition is the greatest support for Xiaoju. At the same time, your opinions can encourage Xiaoju to continue to work hard to do better! Every step of our growth is inseparable from the opinions and suggestions of customers like you who pay attention to and care about Xiaoju! Thanks again and wish you a happy life! We look forward to your next visit!

Response from Property: Dear guest, thank you very much for your feedback about our hotel. We apologize for your dissatisfaction during your stay and will take proactive measures to improve the quality of our services.

Response from Property: Dear Mr. Li, we are very sorry that the hotel hygiene is not in place and we deeply apologize for the bad stay experience you had. If there are any hardware or problems in the room, please tell us on the spot that you can refund the order or change the room for you. At that time, our colleagues saw the problem and communicated with you about the exchange, but you did not agree at that time. After the stay, you did not ask to check out directly. Afterwards, you asked us to refund one-third of the room fee, but we really cannot apply for it. Thank you for staying in our hotel and wish you a happy life.

Response from Property: Dear guest, we are deeply sorry for the inconvenience caused during your stay. Thank you for choosing Xiaoju and sharing your stay experience. Your recognition is the greatest support for Xiaoju. At the same time, your opinions can encourage Xiaoju to continue to work hard to do better! Every step of our growth is inseparable from the opinions and suggestions of customers like you who pay attention to and care about Xiaoju! Thanks again and wish you a happy life! We look forward to your next visit!

Response from Property: Dear guests, thank you for visiting Orange Hotel. We are sorry that we did not bring you a good stay experience. We will rectify the problems you raised immediately. If you have any questions during your stay, you can contact us at any time. The hotel housekeeping center and front desk colleagues are dedicated to serving you 24 hours a day. We thank you again for your stay and wish you a happy day!

Response from Property: Seeing your careful review, Xiaoju feels very warm. Here is a kiss for you. Please check it out~~~ I sincerely hope that every customer can share their good feelings like you. It is better to share happiness with others than to enjoy it alone~~

Response from Property: Dear guests, parking is free when staying at the hotel. If your vehicle needs to leave the parking lot during your stay, just go to the front desk to scan the QR code or contact the front desk to enter the license plate number. No additional payment is required. Thank you for your feedback. Welcome again. Check in!

Response from Property: All the joy comes from your satisfaction, which is the goal that Xiaoju has been working hard for. Thank you very much for taking the time to comment and affirm Xiaoju in your busy schedule. We look forward to your visit again! Xiaoju wishes you a happy day~

Response from Property: Dear distinguished guest, thank you for taking the time to give Xiaoju a five-point praise. Xiaoju was very excited and encouraged after seeing it. Thank you for your recognition and support for us. We will definitely work harder to provide better service.

Response from Property: Dear guests: Hello! Thank you very much for your stay and appreciation! We are very happy to bring you a wonderful time during your trip. Your appreciation is a great encouragement to the hotel and the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to welcoming you Come again! Welcome to come back and experience it again, and wish you a happy life!

Response from Property: Dear guest, the cleaning time for the extended stay was too late. We have already reported and followed up. The air conditioner in the room did not cool because the fan tripped. We are deeply sorry for the bad stay experience you have. Thank you for staying in our hotel and wish you a happy life~

Response from Property: Dear guests, thank you for visiting Orange Hotel. We are sorry that we did not bring you a perfect stay experience. We will rectify the problems you raised immediately. If you have any questions during your stay, you can contact us at any time. The hotel housekeeping center and front desk colleagues are dedicated to serving you 24 hours a day. We look forward to your visit again and wish you a happy every day!