Yun man qing ju (Guangzhou Zhujiang New Town Tancun Subway Station Branch)

I took awhile to consider if I would make this review. But I hope the review will allow others to make a better informed decision. 1. The staff are helpful. - When we asked for their address to have our taobao items sent to them, they offered the address quickly. - We were also able to request for additional water bottles without additional costs. - When the washing machine became stuck and we couldn’t remove our clothes from it, the staff very quickly came to try and resolve the issue for us. 2. The room is big. We stayed as 3 Adults & 2 kids. There was sufficient space to move around and allowed us to open our huge luggage. 3. Cleanliness leaves us doubtful. There were mold, and a cigarette butt around the place. 1 thing that annoyed me was when I told the staff about the cigarette butt, there was no apology but just acknowledgement. I accept that it might be my expectations on service standards that I feel a cig butt is completely not acceptable. The ‘kitchen’ cardboard also looks worn out, and as others have pointed out, there is nothing in it. (Eg: pots, pans, cups, bowls). We didn’t need anything so it did not really affect us. 4. Provided equipment. The refrigerator was turned off when we we arrived. We could turn it on but because we had to turn it on, our food couldn’t be placed in the refrigerator immediately. The refrigerator also wasn’t really cold. We eventually decided to leave it in the ‘room temperature’ since our air conditioning temperature was cooler than the fridge. The water heater was hard to predict as we did not know how to use it. The water was burning hot sometimes and regular other times throughout the duration of the shower. This meant that while showering my kids, I had to be very mindful to check on the water every time I turned it on to shower / wash off my kids. 5. Location On baidu maps, the location to the nearest metro was 1.3km. For adults it was walkable. But I forgot I had young kids. We ended up using didi more often because my kids found it difficult to walk to the metro. Also, the metro line was not the lines to the attractions. If you want to explore the attractions around GZ, u need to factor additional travel time / understand where to change to reach your attractions.