CityNote Hotel (Guangzhou Taikoo Hui Shipaiqiao Metro Station)

CityNote Hotel (Guangzhou Taikoo Hui Shipaiqiao Metro Station) Reviews

CityNote Hotel (Guangzhou Taikoo Hui Shipaiqiao Metro Station)

5F, Longde Building, No.375 Tianhe Road, Tianhe District, Guangzhou, Guangdong, ChinaView Hotel Details
CityNote Hotel (Guangzhou Taikoo Hui Shipaiqiao Metro Station)
CityNote Hotel (Guangzhou Taikoo Hui Shipaiqiao Metro Station)CityNote Hotel (Guangzhou Taikoo Hui Shipaiqiao Metro Station)CityNote Hotel (Guangzhou Taikoo Hui Shipaiqiao Metro Station)
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CityNote Hotel (Guangzhou Taikoo Hui Shipaiqiao Metro Station) Guest Reviews

4.5/5
Good
3514 review
Verified reviews
Location4.5
Amenities4.5
Service4.6
Cleanliness4.5
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All reviews(3514)
Positive reviews(3386)
Reviews with photos/video(342)
Easy to get around(367)
Friendly front desk staff(360)
Close to metro(179)
Delicious breakfast(122)
Convenient for shopping(103)
Perfect for business trips(64)
Small room size(40)
Tasty coffee(15)
Negative reviews(127)
Ernnnnn
Guestroom (Double bed)
Stayed in Dec 2024
Couples
16 review
4.2/5
Very Good
Posted on Jan 27, 2025
Location: 100m from TaikooHui Room: good size, comfortable bed, projector quality soso, air purifier good Price: value for money Service: not bad
Response from Property: Dear guests: Hello! It is our great honor to have you choose us every time. We are delighted by your consistent support. We look forward to meeting you again!
Anonymous User
Viewing room (Double bed)
Stayed in Nov 2024
Travel with friends
8 review
5.0/5
Outstanding
Posted on Dec 23, 2024
I recently booked three rooms at this hotel for a week-long stay, and I can confidently say that it exceeded our expectations. All of us thoroughly enjoyed our time here, and the location was one of the highlights. The hotel is conveniently situated near numerous shopping malls and plenty of dining options, making it easy to explore and enjoy the area. Transportation is also incredibly convenient, with easy access to public transit right below the hotel, which made getting around a breeze. A special mention to Mr. Yang at the reception – he was always friendly, helpful, and ready to answer any questions we had. His excellent service made our stay even more pleasant. Overall, we had a wonderful experience and would definitely recommend this hotel to anyone looking for comfort, convenience, and great service.
Response from Property: Dear guest: Hello! Thank you very much for your support and trust in us. We will continue to uphold the service concept of working hard and providing attentive service, so that you can feel the warmth of home when staying at Sino Hotel. We look forward to your visit again to review Xiaoxi's progress and wish you a happy day!
Ng
Viewing room (Double bed)
Stayed in Oct 2024
Business travelers
2 review
4.2/5
Very Good
Posted on Nov 25, 2024
This is my 2nd time stay at this convenient located hote l in the Tian He district, close to Guangzhou East station to Hong Kong l. Ideal for business travellers or for family leisure. In walking distance of the HSBC ATM, all shops and restaurants. The hotel has good facilities and a decent breakfast and a free offer for midnight snack
Response from Property: Dear guest: Hello! Thank you for your visit, and we sincerely thank you for your love and recognition of us. We are very touched that you remember the good times here. It is our unshirkable responsibility to let guests enjoy a good stay experience. We are honored to receive your praise, and we are more motivated to move forward. We hope to have more opportunities to serve you!
YL YL
Cozy Double Room
Stayed in Oct 2024
Business travelers
30 review
4.0/5
Very Good
Posted on Dec 3, 2024
Great location. Breakfast and night snacks is a plus. Need card to enter the room
Response from Property: 尊敬的賓客您好,感謝您的入住及給我們提供為您服務的機會。您的點評裏有支持有建議是我們非常難得的寶貴財富,我們也將繼續努力不斷完善各項服務,希望能在希諾酒店與您再相逢。祝您心情愉快,闔家幸福!
May
Family Room
Stayed in Sep 2024
Family
1 review
4.7/5
Amazing
Posted on Oct 27, 2024
Location is perfect but difficult to find entrance, recommend to have any sign to show where hotel is.I walk around tower to find entrance. staff is very helpful, you can ask them to help you. The room is clean. Breakfast is the same every day. Fridge in the room is broke ask staff they said can't change it, no spare.
Response from Property: Dear guests, hello! Thank you very much for choosing Sino Hotel! We are deeply sorry that you were not satisfied with your stay this time. Because the hotel is located on the 5th floor of Longde Building, you can call our partners before checking in to guide you to the hotel entrance. There are also hotel logos on both sides of the building and on the elevator. I hope to have the opportunity to have more communication and exchanges with you and give us more valuable suggestions. We will do every service link meticulously and live up to your high expectations of the hotel! I hope Sino Hotel can become your second home away from home! We sincerely look forward to your visit again! Thank you! ^_^
Berttt
Guestroom (2 beds)
Stayed in Jul 2024
Family
16 review
3.7/5
Posted on Aug 23, 2024
The hotel location is next to a few popular shopping mall and is only a few minutes walk which is very convenience.
Response from Property: Dear guest, thank you for staying at Sino Hotel. The hotel is adjacent to Taikoo Hui, Zhengjia Plaza, Tianhe City, Sports Center, Wanlinghui, Tianhe Festival City, Tianhuan Plaza, etc., with all kinds of food, drinks, entertainment and cinemas. You are welcome to experience it again next time.
Guest User
Viewing room (Double bed)
Stayed in Jun 2024
Travel with friends
5 review
2.5/5
Posted on Aug 3, 2024
Beautiful place and very unique design lobby My room without windows and the smoke smiling very bad in my room I changed my hotel and the manager very helpful refund the last night money
Response from Property: Dear guest, we are deeply sorry that you were not able to have a comfortable stay this time. All rooms in our hotel are non-smoking rooms. Since you booked a windowless room, it is a bit stuffy. You need to use the room card to turn on the fresh air and air conditioning system in the room. Finally, thank you for your recognition of the hotel's design and service! We know that there is still a certain gap from your full five-point standard, and we will continue to work hard! I wish you: happy every day!
gars
Guestroom (Double bed)
Stayed in Sep 2024
Couples
10 review
5.0/5
Outstanding
Posted on Nov 28, 2024
Ggoooooooooddddd
Response from Property: 尊敬的賓客: 您好:非常開心這麼多人都給您留下了深刻印象,也希望這個美麗城市和熱情的希諾人能給您留下一段美好的回憶。期待您下次光臨,祝一切順利。
Guest User
Deluxe Room (2 beds)
Stayed in Sep 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Nov 1, 2024
It was a bit difficult to find the place, as it is located on the 5th floor of the building block and no dedicated lobby with clear signage is available, so I suggest to the hotel to make it very clear on where the entrance is. The entrance is from the back of the building rather than front via shared lobby. My room was always cleaned very well, shower pressure was excellent, air conditioning was working perfect, location is superb. Cant complain, it was worth the money I paid.
Response from Property: Dear guest: Hello! I'm glad that you chose to stay at Sino Hotel. The hotel is located in a prosperous area, with the excitement and convenience of the city. The hotel's buffet breakfast is rich in variety and delicious! Home is a haven from the wind, a warm nest, and a corner that warms the body and mind. Home is where there is love. Xiaoxi always hopes to use her thoughtfulness and warmth to become the home away from home in your heart. I look forward to your next visit home.
RLCW
Viewing room (Double bed)
Stayed in Sep 2024
Family
3 review
3.5/5
Posted on Oct 31, 2024
So the good is location, like just around the corner you have the metro and shops for food and shopping. Great coffee downstairs and across the road is all the shopping you need. The negative is the way the room is laid out like the toilets and shower are completely see through which I was not impressed with. The service by the staff however is second to none. The girls at the front desk were one of the best I’ve ever seen.
Response from Property: Dear Guest, Hello, thank you for staying at Sino Hotel (Taikoo Hui Shipaiqiao Metro Station Branch) and being satisfied with our service. Thank you very much for your support and love for us! At the same time, we regret that our room design failed to satisfy you. We will definitely work harder and wholeheartedly provide you with better services. We look forward to your next visit! Thanks! If you are very satisfied with our service, your rating should be 5 points. Thank you for your attention!
Guest User
Deluxe Room (2 beds)
Stayed in Sep 2024
Family
3 review
3.7/5
Posted on Oct 21, 2024
Good things - Close to metro - Room super clean - Good amenities - Helpful staffs - Free night instant noodles and congee Bad things - Warning : Smoking areas is at public front desk where guest wait for the elevator. It’s indoor and it’s next to the lobby+dinning areas, makes the hotel always smell terrible. Worst experience. - Quite far from shopping areas (10+++ minutes walks) - Hotel dont have their own building, it’s located at 5th floor of some apartments building with no sign at all. - Not recommended for foreigners who cannot speak Chinese, they dont have essential things for travelers like name cards for taxi, english hotel rules. Etc. - Smelly drain in the bathroom - Noisy water pump sound from next room is so loud, better prepare ear plugs. Especially if you’re not a morning person.
Response from Property: Dear guest, thank you for visiting Sino Hotel (Taikoo Hui Shipai Bridge Metro Station Branch). Thank you very much for your recognition of our service and your liking of our supporting facilities. We are also sorry that we did not bring you a perfect hotel. Check-in experience. Downstairs of the hotel is Taikoo Hui and across the road are large shopping malls such as Wanling Hui. Shopping is very convenient. Because the hotel is located on the 5th floor of Lund Building, you can contact our friend by phone before check-in to guide you to the hotel entrance. There are also hotel signs on both sides of the building and on the elevator. If you have any questions during your stay, you can contact us at any time. We also have friends in the hotel who can speak a little English. If you need to take a taxi, order takeout, or find fun places to go, you can consult us! The hotel front desk colleagues are dedicated to serving you 24 hours a day. We look forward to your visit again and wish you a happy every day!
Tom
Deluxe Double Room
Stayed in Dec 2024
Couples
70 review
5.0/5
Outstanding
Posted on Jan 17, 2025
Very nice hotel, easy to get around, but some sound from nearby road.
Response from Property: 尊敬的客官:您好!感謝您5分的點評哦!每個城市總會有讓人惦念的理由,每個季節都有我們難捨的景色,每個酒店都有他們甜美而有温馨的回憶,希望希諾酒店會是您回憶裏最温馨最獨特的那個 !常回來看看哦,祝:安好!
Guest User
Cozy Double Room
Stayed in Aug 2024
Business travelers
5 review
5.0/5
Outstanding
Posted on Sep 25, 2024
Great for business traveling right in the heart of the city. Great items on hand and the staff lady Xiaoli was lovely checking in and was very helpful with local knowledge. Would stay again and recommend ✌️
Response from Property: 尊敬的客官:您好!很高興您選擇入住希諾酒店,酒店地處繁華地段,有着都市的熱鬧和方便,酒店自助早餐品種豐盛,美味可口!家,是避風的港灣,是温馨的小窩,是温暖身心的一隅。有愛才是家,小希一直希望會用自己的貼心和暖心,成為您心中的那個家外之家,期盼您的下次回家!
TOK
Cozy Double Room
Stayed in Jul 2024
Business travelers
3 review
5.0/5
Outstanding
Posted on Aug 28, 2024
Strongly recommend this hotel. The location is the center of city just beside the mall 太古汇. MRT 石牌桥station just downstairs you can easily to go everywhere . I am stayed over this hotel over 20 times more already. All the staff very friendly n they have provided breakfast n supper also.👍👍👍👍
Response from Property: Dear guest: Hello! Thank you very much for your stay and appreciation! It's a pleasure to bring you a wonderful time during your trip. Your appreciation is a great encouragement to the hotel and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We eagerly look forward to your visit again! Welcome to come back and experience it again, and wish you a happy life!
WLTang
Cozy Double Room
Stayed in Jun 2024
Couples
15 review
3.7/5
Posted on Aug 4, 2024
The lpcation of this hotel is superb. Next to Taikoohui and just a very short walk to subway entrance. However, the water closet with no door are the most upset issue whoch the hotel staff said all rooms actually the same, the water closet is woth no door. I mean if u or your partner do really need to let go after whole days of eating good food in Guangzhou, 1 would be let go in normal way while the other may let go via mouth (vomiting)...
Response from Property: Dear guest, thank you for choosing Xino Hotel! We apologize for the unpleasant experience we have caused you. Your suggestions are very important. We have already given them to our leaders and look forward to your 5-point satisfaction next time! I believe you will have a new experience next time you stay, and we sincerely invite you to come again.