Guest User
April 15, 2025
Very close to the US Consulate, 8 minutes walk, no need to cross the main road, convenient for doing business. Breakfast is rich, suitable for families to stay, apply for visas, etc.
However, the front desk service downstairs was stiff and mechanical, and suddenly asked for a deposit of 1,000 yuan in cash. When asked to show the available vouchers, the staff actually took a stack of unnamed receipts for 5 yuan on the side of the road; after being questioned, the manager actually said: "Then you should not stay." This kind of unprofessional attitude is really a disservice to the elegance of the international chain of high-end hotel apartments. The final outcome of the negotiation was that the deposit was 300 yuan and the room was allowed. I can't understand what kind of "system" this is.
It feels to me that this apartment relies on foreign-related intermediaries to provide monthly rental services for Chinese and foreign executives. The front desk and manager do not have the basic service awareness of high-end hotel apartments. It is not difficult to see that there are so many bad reviews on Ctrip.
After staying, the service inside is excellent, but it is all buried by the poor appearance. .
Original TextTranslation provided by Google