Rosewood Residences Guangzhou Reviews

I tried over 10 5-star hotels in Guangzhou in the past years. For the first personal trip to Guangzhou after pandemic, I decided to try a new one with skyline view. That's why I booked the Rosewood Residence. I didnt know it is different from the Rosewood Hotel until I checked in. I like the home feeling decorations of the room. My room was on 73/F with cityview, accessible with a dedicated lift. The day I checked in was a rainy day. Perfect for photography! I have never seen such a dramatic view in GZ before. Highly recommended. P.S. the wine in the photo wasn't a compliment.

As an avid traveller who has stayed at some of the best hotels in the world, I’ve always considered Rosewood to be a leading luxury brand. That’s why this experience at Rosewood Residences was deeply disappointing. First, the room was dusty and the bathroom was well below standard—certainly not what one would expect from a name like Rosewood. I was genuinely shocked that such facilities are associated with the brand. What made matters worse was the misleading listing on Trip.com. The way the booking was displayed made it seem like I was reserving a room at the Rosewood Hotel, not the Residences. The bundled “club” offer added to the confusion, and it felt very deceptive upon discovering the truth at check-in. In-room issues further ruined the experience. The fridge was extremely loud, and when we called for assistance around midnight, the staff simply turned it off and left—resulting in our drinks being ruined. The washing machine was also noisy and disruptive, making the space feel anything but luxurious. This stay did not live up to the standards I’ve come to associate with the Rosewood brand, and unfortunately, I cannot recommend Rosewood Residences based on this experience.

Impeccable location in the same building of K11 mall and rosewood hotel. Easy access to many known restaurants and attractions nearby. Great service provided by front office. We stayed at entry level studio but the size is also very generous with shared access to pool and gym same as Rosewood Hotel. We wil come back again for sure

Had a wonderful stay! Huge thanks to the very friendly and helpful Cantonese-speaking lady at evening check-in who assisted with my floor preference and water. The night view from the room was absolutely stunning, and the room was perfectly clean. Chelsea at check-out was efficient and friendly. Also appreciated the welcoming and attentive manager who is a foreigner. Great service!

Thank you to Jackie Li Residences Front Office Manager Li and his team for arranging the service during my husband and I'm stay for two nights,so that we can get personal service at Rosewood Residence.

Worth to stay in such beautiful residence. Staff is friendly and helpful.

5-Star Experience at Rosewood Guangzhou: A Masterpiece of Luxury and Service** Nestled in the heart of Tianhe District, **Rosewood Guangzhou** redefines urban luxury with its architectural brilliance and impeccable service. From the moment I arrived, the staff’s warm hospitality and attention to detail stood out—whether it was the 24-hour personalized butler service or the seamless check-in experience. The rooms are a sanctuary of sophistication, blending modern design with subtle Asian aesthetics. Floor-to-ceiling windows offer breathtaking views of the Pearl River Delta, while amenities like the Asaya Active Spa and the infinity pool on the 93rd floor elevate relaxation to an art form. Dining here is a journey for the senses: the hotel’s restaurants showcase exquisite Cantonese delicacies, innovative Western dishes, and creative cocktails that left me craving more. What truly sets Rosewood Guangzhou apart is its commitment to creating unforgettable moments. The Manor Club Lounge on the 68th floor (temporarily replacing the exclusive 108th-floor Gallery) provided a serene space for afternoon tea with panoramic city vistas. Every interaction, from the concierge’s local recommendations to the housekeeping team’s meticulous care, reflected a dedication to excellence. Perfect for both business and leisure travelers, this hotel is a gem in Guangzhou’s skyline. I’ll undoubtedly return to relive its magic. **A flawless 10/10 experience!**

Gym and room is nice. Staffs are super supportive and friendly. Definitely a rec if u want somewhere to stay in Guangzhou.

Right across the pearl river from Canton tower, fantastic lobby and gym/swimming pool. Room was modern and clean. If you want to swim you must bring your own head cap or buy there for 170CNY.

I have to say thanks to Aurora and all the rosewood hotel. This hotel is definitely one of the best in Guangzhou. All the staff is super nice and the view of the room just WOW. I highly recommend it, especially for couples who wants to have an unforgettable experience. Thanks again rosewood hotel

🌹Very comfortable and highly recommend hotel for international travellers ! Especially complimentary for the reception desk, such as two ladies like Ms Amy and Ms Taylor, thanks a lot for their helpfully supporting and solving the problems 👍🌹

Had a wonderful stay at rosewood. Great location, connected to K11 mall, ample of restaurants. Will be staying there again!

My go to place to stay when in Guangzhou. Tasteful and well maintained.

simply top class in every aspect. From location to service to amenities. This really is the whole package