Cloud Apartment (Guangzhou South Railway Station Minyi Branch) Guest Reviews
4.5/5
Good
1315 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.5
Amenities4.4
Service4.6
Cleanliness4.5
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All reviews(1315)
Positive reviews(1256)
Reviews with photos/video(209)
Offers pick-up/drop-offs(342)
Large rooms(128)
Easy to get around(116)
Friendly front desk staff(67)
Close to train station(62)
Perfect for families(26)
Has French windows(7)
Negative reviews(58)
Helenwong
Multi-level Deluxe Twin Room
Stayed in Nov 2024
Travel with friends
2 review
4.5/5
Great
Posted on Jan 3, 2025
Very convenient location, just next to Guangzhou nan station. Thumbs up to free transportation from train station.
Hing Cheong
Cozy Baby Blue Duplex Twin Room
Stayed in Nov 2024
Family
4 review
2.7/5
Posted on Jan 15, 2025
Although it is close to Canton South Train Station, still have to walk around 10.mins.
Response from Property: 您好,首先感謝您選擇雲泊作為旅行的落腳點,您的反饋我們非常重視,第一時間跟進。非常遺憾未能給您帶來最佳體驗,我們提供免費南站接送,這個在入住時我們都會跟客户説清楚,走過去十分鐘説實話並不遠,就隔兩條馬路,從南站西門出來就能看見我們公寓所在位置,溝通才是解決問題的辦法的方式。前進的腳步永不停歇,為了您的選擇,我們將更加堅持不懈!我們將更加努力提升酒店的品質,等候您的來臨!期待與您再次相遇在雲泊!祝您生活愉快!
Anonymous User
Multi-level Deluxe Twin Room
Stayed in Sep 2023
Business travelers
9 review
5.0/5
Outstanding
Posted on Oct 30, 2023
You pay what you get with a little extra
mei514910
Multi-level Deluxe Twin Room
Stayed in Oct 2024
Family
2 review
5.0/5
Outstanding
Posted on Nov 24, 2024
The room was clean and tidy, and the family lived very comfortably. I choose this hotel every time I come here. The service attitude is great and the pick-up and drop-off service is considerate.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for choosing to stay at Yiyunbo and sharing your stay experience. I'm really touched by your review. I'm glad that the hotel can bring you a wonderful time during your trip. Your appreciation really inspires us a lot, and we also thank you for your valuable opinions. We will definitely do better and be committed to providing every guest with a home away from home experience~Welcome to come home often Look and giveaway: (free pick-up and drop-off from Guangzhou South Railway Station)
Dormi_jy
Room
Stayed in Sep 2024
Couples
35 review
3.7/5
Posted on Nov 3, 2024
The location is convenient, close to Guangzhou South Railway Station, but you need to take a taxi. The apartment can provide transportation to and from the high-speed rail station. The equipment is complete and the room is large enough, but the hygiene is average and may be in disrepair. It is completely acceptable to stay for one night and easily transfer to the high-speed rail, and the price is reasonable.
Original TextTranslated by Google
Response from Property: Hello! We are 800 meters away from the west gate of Guangzhou South Railway Station and go straight to the left. Our hotel provides free pick-up and drop-off service from Guangzhou South Railway Station. Every time we hold a staff meeting, we will emphasize hygiene and service! The pace of progress never stops, and we will be more persistent for your choice! We will work harder to improve the quality of the hotel and look forward to your visit! Looking forward to meeting you again in Yunbo! wish you a happy life
Guest User
Multi-level Deluxe Double Room
Stayed in Sep 2024
Business travelers
2 review
1.0/5
Posted on Oct 21, 2024
The actual pictures are as follows. The towels are torn, the sheets are torn, and I had an appointment to be dropped off at the airport, but they said I was late and it was not my turn for the shuttle bus. What was I trying to do? The front desk is a store, and the room requires going around to the back of the apartment and upstairs. The soundproofing is very poor, and the hair dryer can't dry my hair for a long time, it basically only blows cold air.
Original TextTranslated by Google
Response from Property: Hello, first of all, thank you for choosing Yunbo as your travel destination. We attach great importance to your feedback and follow up as soon as possible. We are very sorry that we failed to bring you the best experience. If you are not satisfied with the room, you can call the front desk. We promise to check out and change rooms for free. All you need is a call, and we will solve the rest! Providing quality services to customers is our aim. In every staff meeting we will emphasize hygiene and service! The pace of progress will never stop, and we will be more persistent for your choice! We will work harder to improve the quality of the hotel and look forward to your arrival! Looking forward to meeting you again in Yunbo! I wish you a happy life!
NvqiaoJOYCECHAN1219
Room
Stayed in Sep 2024
Solo travelers
6 review
4.6/5
Great
Posted on Oct 9, 2024
Spacious, comfortable and very quiet! There is a restaurant downstairs, which is convenient for eating. Pick-up and drop-off from Guangzhou South Railway Station is included, and the service is good. It is very suitable for rest, but in the suburbs, there are many construction sites around and there is not much entertainment.
Original TextTranslated by Google
Response from Property: Dear guest! Thank you for choosing us and giving us your support and love. Your satisfaction with the hotel facilities and services is the driving force for all the hotel staff. Making every customer feel at home is the ultimate goal of our service. Target, it is our honor to serve you. All hotel staff look forward to your next visit! Free: (free pick-up and drop-off from Guangzhou South Railway Station)
Guest User
Multi-level Deluxe Twin Room
Stayed in Aug 2024
Travel with friends
21 review
3.5/5
Posted on Sep 16, 2024
The sister at the front desk was very nice and answered all my questions. She helped adjust the air conditioner in the bedroom. There was a car to pick up and drop off from the nearest station. There was a late-night snack and convenience store nearby. It was convenient to stay here because I wanted to catch the early bus.
Original TextTranslated by Google
Response from Property: Hello, thank you for your stay and sharing. We will continue to improve the hotel facilities and services to make your next stay more comfortable.
Anonymous User
Multi-level Deluxe Double Room
Stayed in Jul 2024
Couples
16 review
4.2/5
Very Good
Posted on Aug 6, 2024
The hotel is near Guangdong South Railway Station and has pick-up and drop-off services, which is convenient for traveling by train. The air-conditioning in the room is sufficient. Although the facilities and furniture are a bit old, they are still complete. It is best if the upper sleeping area has a bathroom and wash basin, so you don't have to go downstairs to use the bathroom at night. There are several restaurants downstairs, they open early and close late, so you don’t have to worry about not having anything to eat.
Original TextTranslated by Google
Guest User
Multi-level Deluxe Double Room
Stayed in Mar 2024
Couples
1 review
5.0/5
Outstanding
Posted on Apr 23, 2024
The front desk service guy and the beautiful lady were both very enthusiastic and made me feel like I was at home. The drop-off and pick-up at the station were all on time.
Original TextTranslated by Google
Guest User
Multi-level Deluxe Double Room
Stayed in Mar 2023
Travel with friends
11 review
3.0/5
Posted on Apr 11, 2023
The guy at the front desk provided good service and provided a shuttle to the high-speed rail station. At this price, there is not much to say. The main reason is that it is convenient to catch the high-speed rail in the morning. There are food and convenience stores nearby.
Response from Property: 您好,首先感謝您選擇雲泊作為旅行的落腳點,您的反饋我們非常重視,非常遺憾未能給您帶來最佳體驗。謝謝您的反饋,衞生我們都會強調做的更好,設施方面不斷創新改善;讓追求卓越的您即使在旅途中也會有如在家般的舒適與便捷。滿意衹有起點、沒有終點,我們會用真心、誠心、用心、愛心期待您的雲泊下次光臨。祝您天天好心情!