JiaLe  hotel

JiaLe hotel Reviews

JiaLe hotel

No. 3, erheng Road, Yuancun, Tianhe District, Guangzhou, Tianhe District, Guangzhou, Guangdong, 510470, ChinaView Hotel Details
JiaLe  hotel
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JiaLe hotel Guest Reviews

4.6/5
Very Good
795 review
Verified reviews
Location4.6
Amenities4.6
Service4.6
Cleanliness4.7
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All reviews(795)
Positive reviews(778)
Reviews with photos/video(94)
Convenient location(104)
Easy to get around(100)
Close to metro(79)
Classy environment(57)
Convenient parking(56)
Friendly front desk staff(45)
Good air conditioning(8)
Stayed multiple times(4)
Negative reviews(17)
Diaz
Enjoy King Room
Stayed in Apr 2024
Couples
4 review
4.7/5
Amazing
Posted on May 15, 2024
The room was clean good location next to the metro
Response from Property: Dear guest, thank you for your review. Improving the quality of service and accommodation environment is our aim. We are very pleased that your unique tasteful design has won your recognition. But did you miss a little star? We look forward to seeing you next time and we can bring you more unforgettable experiences. Try to get 5 stars~~ We are waiting for you to come again!
MJ88
Enjoy King Room
Stayed in Sep 2023
Business travelers
2 review
3.7/5
Posted on Oct 26, 2023
Stayed here during the Canton Fair. Hotel is conveniently above Yuancun Metro Station and only 4 stops away from the fair. Very standard hotel, decent, clean rooms, no amenities and reasonably priced. Rooms have no refrigerator, so cannot buy drinks. Lots of local restauarants & stores nearby. Area is very local and no international brands.
Response from Property: Hello dear guest, thank you for your review. It is our aim to improve the quality of service and accommodation environment. We are very pleased that your unique and tasteful design can be recognized by you. But did you miss a little star? We look forward to bringing you more unforgettable experiences next time we meet. Try to get 5 stars~~ We are waiting for you to come again!
Guest User
Enjoy Twin Room
Stayed in Jan 2025
Business travelers
1 review
5.0/5
Outstanding
Posted on Feb 27, 2025
It was my first time staying at Guangzhou Jiale Business Hotel. The experience was really great! The room was spacious and bright, the bedding was soft and comfortable, and the sound insulation was also very good. The most surprising thing was that the subway entrance was right at the door of the hotel, so meeting clients didn't waste any time. It was also close to Guangzhou East Station and Tianhe CBD, a perfect partner for efficient business travel!
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Response from Property: Dear guests, hello! Thank you very much for choosing Guangzhou Jiale Business Hotel and sharing such a detailed stay experience! It is our honor to make your business trip efficient and comfortable. The hotel has always taken "making guests feel at home" as its service tenet. We are very pleased that your attention to room facilities, hygiene management and sound insulation details has been recognized. The convenient and seamless transportation at the subway entrance is also one of our considerations in carefully selecting locations for business and travelers. We will continue to optimize our service quality in the future and look forward to providing you with a more considerate experience next time! I sincerely wish you success in your career and look forward to seeing you again! ——Hotel Service Manager
Guest User
Enjoy Family Room
Stayed in Jan 2025
Family
2 review
4.5/5
Great
Posted on Feb 2, 2025
The hotel's service and location are very good, and there are many authentic foods nearby. but! ! The only fly in the ointment is! The lights in the room can't be turned off! I called the front desk to find out the situation and they said it was because of the line problem! The lights that stay on all night make the whole room as bright as day! Seriously affects sleep quality! ! When I woke up in the morning, I didn't know what time it was 🙃🙃I hope the hotel can solve this low-level problem as soon as possible 🙂 If it can be improved, we will see you later🫵🏻
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6/7
Response from Property: [Quick response, restoring a good sleep] Dear guests: Thank you very much for your recognition of the hotel's services and geographical location, and we are deeply sorry for the inconvenience caused to you by the lighting failure! 🌙 We attach great importance to the problem you pointed out and have taken the following measures: The engineer has inspected the room with the problem. After re-inspection, it was confirmed that the lighting control of the room you stayed in has been 100% restored to normal, eliminating similar problems; Jiale Hotel firmly believes that the exposure of problems is an opportunity for evolution. May you feel the familiar warmth and new surprises when you open this door again. Jiale Hotel firmly believes that the exposure of problems is an opportunity for evolution. I hope that when you open this door again, you will feel the familiar warmth and new surprises. Quality Management Supervisor February 4, 2025
Meizishimeiguidemei
Enjoy Twin Room
Stayed in Dec 2024
Family
31 review
5.0/5
Outstanding
Posted on Feb 1, 2025
The hotel rooms are relatively small, but the facilities and equipment are very complete, and the front desk attitude is also very good. The hotel is next to the entrance and exit of Yuancun subway station, and it is very convenient to take the subway to various scenic spots in Guangzhou. The hotel has its own parking lot, which is very convenient for self-driving tours. The hotel can also overlook the Guangzhou Tower. The price during the Spring Festival is also very reasonable, not inflated, and it is highly recommended for family travel. I will choose to stay next time I come to Guangzhou.
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Response from Property: Dear guest, it is Lele’s supreme honor to receive such warm praise from you. Your satisfaction is the goal of our service. Lele will not let you down and will continue to work hard. We look forward to your next visit and provide you with better service! I wish you a happy life!
Guest User
Deluxe 2-bed Room
Stayed in Dec 2024
Business travelers
3 review
1.0/5
Posted on Jan 3, 2025
The front desk clerk at Shadian was warm and courteous. The room was hygienic, but unfortunately there was no wardrobe. The room attendant's attitude was average. When adding a quilt, the tenant asked for a quilt cover. The toilet was complete and clean with sanitary utensils.
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Response from Property: Thank you for your praise, you seem to have missed some stars. The hotel rooms are well-equipped. Cleanliness is the basis of our room service. The service attitude of the room aunt is also very warm and kind, making you feel at home. Welcome to come again and enjoy more quality services [💗 Jiale Hotel provides free parking and robot food delivery]
Zhangliulua
Happy King Room
Stayed in Nov 2024
Business travelers
11 review
5.0/5
Outstanding
Posted on Dec 31, 2024
This is not the first time I have come here. The transportation here is convenient, and it is near the subway entrance, so it is very convenient to travel. The hygiene is also very good. This time I found that I used disinfectant to mop the floor. It feels very clean and reassuring. What impressed me most this time was the service here. I have seen many serious waiters, but this is the first time I have seen a girl who works so hard. When I went to the front desk to check in, she actually remembered my preference for the room when I stayed at the hotel last time. I didn't need to say anything. She took a look at me and arranged it for me attentively. I was shocked on the spot. This is the first time I feel at home in a hotel. It's great! Cultivating such a caring service staff, I believe this hotel is also trustworthy. When checking out the next day, the girl was also warmly entertaining other guests. I specifically asked her name: Xiaoqi. Like you 👍
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Response from Property: 💗3 minutes away from Pazhou Trade Fair Center, 1 stop of Metro Line 11 directly to Jiale Hotel💗 Dear Ms. Zhang, thank you very much for choosing our hotel again and giving us such a high evaluation and recognition! We are pleased to hear that you are satisfied with our environment, facilities, cleanliness and service. Your affirmation is our greatest encouragement and motivation. The convenient transportation, cleanliness and outstanding performance of the waiter Xiaoqi you mentioned are all goals we have been striving to pursue. We are pleased to receive your recognition in this regard. Xiaoqi is an outstanding representative in our team. Her attentive service and professionalism are what we require of all employees. We will pass on your compliments to her and believe it will inspire her to continue to provide better service to our guests. At the same time, we also noticed that you mentioned the memory service for room preferences, which is part of the customer experience that we have been working hard to improve. We hope that through meticulous service, every guest can feel the warmth and comfort of home. Thank you again for your support and trust in us. We look forward to your next visit and promise to provide you with quality service and a comfortable stay as always. I wish you a happy life and all the best! [Guangzhou Jiale Business Hotel] Customer Service Team
Anonymous User
Jiale King Room
Stayed in Oct 2024
Other
7 review
1.0/5
Posted on Nov 23, 2024
The light in front of the bathroom mirror could not be turned off until I went to bed. I couldn't sleep well all night because it was too bright. The towels were torn and the sheets were almost torn. The razor was also very bad and it hurt and couldn't shave cleanly. This hotel has nothing good except its location. It is the most expensive in the whole Yuancun, but the facilities are not up to par
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Response from Property: Thank you for your review. Our front desk did not receive your feedback that the mirror light could not be turned off. If you need to change rooms or want to upgrade the room type for free, you can communicate directly with the front desk. We are happy to serve you. All supplies in the guest rooms are purchased according to the quality of five-star hotels. Supplies are changed for each guest and room. The guest room towels are printed with the [JL] LOGO. The towels in your picture are not from this hotel. The bed sheets are also brand new. Please refer to the pictures uploaded by other customers. The location of the hotel is indeed very advantageous. It is only 10 meters away from the B.C exit of Yuancun subway. Free parking and self-service free laundry are provided. It is only 150 meters away from Zhongshan Sixth Hospital and one stop to Pazhou Exhibition Center. Thank you for your stay and wish you a happy life. Welcome to visit again next time.
Caomeijiabingbujiatang
Jiale King Room
Stayed in Oct 2024
Solo travelers
7 review
5.0/5
Outstanding
Posted on Dec 9, 2024
The sanitation is very good. The room is a little small, which is perfect for staying alone. It is very close to the subway station. There is also a parking lot downstairs, which is very convenient. There are also many delicious foods downstairs.
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Response from Property: [Treasure Hotel, the first choice for repeat customers] In the vast sea of ​​people, meeting each other is a kind of fate! Thank you for your support and we look forward to seeing you again. [💗Jia Le Business Hotel is located in Pazhou Exhibition Center, only 1 stop away]
Guest User
Jiale King Room
Stayed in Dec 2024
Other
17 review
5.0/5
Outstanding
Posted on Jan 16, 2025
The room was clean and the front desk staff was nice
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Response from Property: Although the length of the network cable is limited, the thread of sincere affection is very long, long enough to cross mountains and rivers, stretch to the ends of the earth, and hold a true heart imprinted in my heart, forever and ever, and I will always remember your kindness in my heart. Looking forward to more of your comments and sharing!
BAiCaIl
Happy King Room
Stayed in Sep 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Oct 28, 2024
It is very close to the Sixth Hospital of Zhongda University, and next to the Yuancun subway station. If you come to the hospital for business, then this is basically the most suitable hotel nearby. The front desk service attitude is also very good and the response is very fast. The room has all the necessary facilities and basically cannot be faulted. There are also many places to eat nearby. The most convenient thing is that there are self-service washing machines, which is very friendly to lazy peopleヾ(Ő∀Ő๑)ノ
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6/8
Response from Property: [Treasure Hotel, the first choice for repeat customers] In the vast sea of ​​people, meeting each other is a kind of fate! Thank you for your support of Jiale Hotel and we look forward to seeing you again. 💗Jia Le Business Hotel provides free parking and self-service laundry room
Guest User
Enjoy Twin Room
Stayed in Nov 2024
Business travelers
5 review
5.0/5
Outstanding
Posted on Dec 18, 2024
Clean and hygienic environment, reasonable price
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Response from Property: Dear guest, thank you very much for your continued support and praise of our hotel. We are delighted to hear that you were satisfied with our cleaning standards, front desk service and overall customer care. Your feedback is very valuable to us and we will continue to maintain and strive to improve the quality of our service. Thank you again for choosing our hotel and look forward to your next visit. If you have any additional questions or need further assistance, please feel free to contact us. Best wishes, [💗Jiale Business Hotel provides free parking and ample parking spaces]
Anonymous User
Jiale King Room
Stayed in Aug 2024
Couples
44 review
3.5/5
Posted on Sep 3, 2024
The location is good, close to the hospital, and there is a subway station called Yuancun Station right outside the door. Parking is free, which is good. Parking is charged everywhere in Guangzhou. The room is small but the facilities are new. The toiletries are average and the towels have a smell, so I dare not use them. The front desk service is average. In general, everything is OK in this village in the city, and it is convenient to see a doctor or take an exam.
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6/8
Response from Property: Dear guest, thank you for your review of Jiale Hotel. The hotel is only 10 meters away from Exit C of Yuancun Metro Station and less than 200 meters away from the Sixth Affiliated Hospital of Zhongshan University, which can be reached in one minute on foot. The hotel provides free parking service with sufficient parking spaces. You have booked a windowless Jiale King Room with a bed, and the area is consistent with that shown on the platform. Next time you can choose the Lexiang King Room. The washing supplies and towels are of the quality of a five-star hotel. The towels are also brand new and are changed for each room and guest. There is no smell problem. Thank you for your stay and review. I wish you a happy life. Welcome to visit our hotel again next time.
Guest User
Enjoy Twin Room
Stayed in Jul 2024
Family
1 review
5.0/5
Outstanding
Posted on Aug 31, 2024
The surrounding environment of the hotel is very good, and there are many choices of food and drink. You can see the hotel when you come out of Exit C of Yuancun Station. My family and I came to Zhongshan Affiliated Sixth Hospital for business. It is less than 200 meters away. We booked a twin room. The front desk service was very enthusiastic. When they saw our family of three checking in, they specially upgraded a 1.8m + 1.2m deluxe twin room for us. The room facilities and equipment are all brand new, and the hygiene is very clean. The family members are very satisfied with the first stay. It is worth recommending ~ I will come again next time
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Response from Property: ❤️Full experience, the best travel❤️Time is a treasure, it is always running, your praise is a treasure in the palm of your hand. I wish you a pleasant journey and welcome to come often
Guest User
Happy King Room
Stayed in Jul 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Aug 31, 2024
Very good! Convenient transportation, good quality and low price! First choice for business people, I hope there will be more guests staying in the hotel tomorrow! Guangzhou is a city full of human touch, Staying in this hotel feels like home.
Original TextTranslated by Google
Response from Property: [Treasure Hotel, the first choice for repeat customers] In the vast sea of ​​​​people, meeting each other is a kind of fate! Thank you for your support and we look forward to your visit again.