3-Star Hotels in George Town

Thanks to the friendly staff especially Adeline respond fast and fulfilled my request on birthday decorations. Things need to improve is the room musty smell, gym room out of order and limited parking. Pleasant stay due to room is big and friendly staff.

I recently stayed at this hotel and had a fantastic experience. The room was spacious, offering plenty of room to relax and unwind after a day of exploring. It was well-maintained, clean, and had all the amenities you could need for a comfortable stay. The location is another major plus—it's ideally situated with several great eateries nearby, so you’re never far from a good meal. Even more convenient, there's a mini mart in the lobby, which is perfect for picking up any snacks or essentials you might need during your stay. Overall, I’d highly recommend this hotel for anyone looking for a comfortable, well-located place to stay. It’s a great value and I’d definitely book again.

Stayed here one night in family suites with 2 rooms with my 2 kids, the hotel is not far from Komtar penang. Parking is not an issue even for our MPV, their rotating car park with escalator can move the car into empty slot. Check-in is fast and we stayed at level 19th with nice city and some ocean view. Room is very big with a living room, master room with big washroom and changing cabinet, and another connecting room. Wifi is fast and there are 19 tv channels to choose from. Next morning we went for their gym at level 22, not very big but good enough with 5-6 workout machines. Breakfast is at level 21 buffet styles, choice is just nice, not many but food is ok with reasonable price, only RM21 per pax.

Location and breakfast good. Staff good too. Room smells bad, curtains smell like mold, pillows inside are dirty and smell bad. Window lock was broken and they sent maintenance guy who did lousy job and still broken after he left, when I pointed out aircon so dirty he just reached out to the vents with his hand and remove the obvious dust. Also sink is clogged. Not recommended because there are other hotels with good location, breakfast and cleaner.

The room is okay but need more kettle and chair since u have tables and the wifi also having connecting issues is dropping off but almost good hotel reception  cleaner and staff very good and clean and also very nice security il be coming back when the rate of hotel is cheaper for solo travellers like me Thanks

Hotel Cititel is strategically situated at one end of Penang Road, in the heart of Georgetown, Penang's capital city. Its central location offers easy access to notable attractions and famous eateries. Nearby Attractions Restaurants: The hotel is located near famous Penang eateries: Penang Famous Laksa(10-minute walk) Roti Bakar Hutton Lane (5-Minute walk) Chowrasta (10-minute walk)

Really love the location of this hotel as it is walkable distance to all the tourist spot such penang art street, esplanade etc. Also nearby to most of the restaurant, cafes, 24 hours mart etc. The room is spacious and also love the rooftop of the hotel as you can see the view of georgetown.

Excellent location, approx 5 mins from Bus Station. Very central for shopping, ATM, Food street market and restaurants. Very friendly and professional staff. The next door restaurant is excellent food and excellent value. Rooms comfortable with excellent facilities

Poor checkout experience - when I checked out the room, I have left one of the keys in the room. Then the staff at the reception told me to “Go get your key”. I was carrying a lot of luggage and forgot to get the key when I checked out because I was always using one key. I understood he might have a long day, but I would also appreciate more politeness from the staff but not such a cold and rude attitude…overall, the service at this place is so so. The staff at the hotel are not so welcoming. The hotel surrounding area is also very noisy. The restaurants nearby often play live music until midnight 12 AM. There are prayers from the mosque every morning at 6 AM for around 5 minutes. So if you are sensitive to sound and have insomnia problems, I won’t recommend this hotel. For the room, I booked a room with twins beds. But the room is so small that they basically put the two beds together without any space in between. In short, if you have more luggage, the room maybe too small for two people. Having said that this hotel is in a good location, and close to the city centre and near all the key shopping areas and restaurants. Price is also reasonable.

the location of this hotel, its walkable to other area, easy access. got their own parking. facilities is okay, just maybe my luck i got broken hairdryer. for the service is tip top, we went out at the night but that night really crazy rain, the security approch us and offer umbrella for each of us. receiptions also give a very quick service. dont have to wait long for a room.