OZO George Town Penang

OZO George Town Penang Reviews

OZO George Town Penang

166 Jalan Argyll, George Town, Penang, 10050, MalaysiaSee Hotel Details
OZO George Town Penang
OZO George Town PenangOZO George Town PenangOZO George Town Penang
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1 night

Guest Reviews

9/10
Great
1337 review
Verified reviews
Location9.1
Amenities8.7
Service8.9
Cleanliness9.1
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All reviews(1337)
Positive reviews(1290)
Reviews with photos/video(554)
Great swimming pool(120)
Nice sea view(111)
Convenient parking(66)
Perfect for business trips(56)
Has an infinity pool(45)
Well designed(25)
Located downtown(21)
Negative reviews(47)
Anonymous User
Superior Two Bedroom
Stayed in Apr 2025
Family
7 review
9.0/10
Great
Posted on May 21, 2025
Second time here and still loving it! This time with two rooms and it’s the same comfy vibe as well. However, I can notice the wear and tear starting already inside the room, especially the shower. Hotel slippers weren’t provide but was quickly sent over after a call to front desk. TV channel options still poor, and was terrible when WiFi is down. Please ensure better connection. Overall good location and bang for buck stay!
Response from Property: Dear Guest,Greetings from OZO George Town Penang!Thank you for returning to stay with us and for sharing your experience. We’re glad to know you enjoyed the same comfy vibe during your visit and appreciate your kind words.We're sorry to hear about the issues you encountered, including the condition of the shower, limited TV channels, and temporary WiFi disruption. We take your feedback seriously and would like to look into this further.To help us address these concerns more effectively, could you kindly share your room details with us? This will allow us to follow up more specifically with our team.Thank you again for your support, and we look forward to welcoming you back for an even better stay.With Good Vibes,Management Team
KS_Tan
Deluxe King Room
Stayed in Apr 2025
Solo travelers
2 review
9.5/10
Amazing
Posted on May 17, 2025
Located in strategic location. Hotel lobby has access to great view towards the Georgetown area, and come with automated carpark (FOC for hotel guests). Room is very clean and well maintained. Overall, worth every penny in this price range.
Response from Property: Dear KS_Tan,Greetings from OZO George Town Penang!We’re so grateful for your kind words and truly appreciate you taking the time to share your experience. It’s always our goal to ensure our guests have a memorable stay.We look forward to hosting you again soon!With Good Vibes,Management Team
Guest User
Deluxe Twin Room
Stayed in Apr 2025
Family
2 review
10.0/10
Outstanding
Posted on May 12, 2025
Fast and efficient check in process. Nice to have a roof top pool to enjoy after a long day of walking.
Response from Property: Dear Guest,Greetings from OZO George Town Penang!Thank you for your wonderful review! We’re delighted to hear that you enjoyed your stay with us. Your feedback inspires us to continue providing the best experience for our guests.We can't wait to welcome you back in the near future! With Good Vibes,Management Team
Anonymous User
Deluxe Twin Room
Stayed in Apr 2025
Solo travelers
7 review
10.0/10
Outstanding
Posted on May 6, 2025
decent sized room with gorgeous view, can see the mountain as well as the sea. Buildings nearby are very low, so you can see miles away. Professional staff especially at reception. They are carrying genuine smile and ready to assist. I would say they are more proactive than those five~star hotels i stayed in Penang and Langkwawi during this trip. However i really wish staff at concierge (night shift) can be more cautious and careful when handling shipment including parcels delivered to the hotel. They could have checked the identity of the one who pick up the parcel instead of not validating and allow anyone to go over to the counter to pick up by themselves. in the end who will bear the responsibility if the parcel was lost?
Response from Property: Dear Guest,Greetings from OZO Georgetown Penang!We’re so grateful that you took the time to share your feedback about us. We will take note and improve our services and facilities.It’s our pleasure to serve you and we look forward to your future stay with us. Thank you.With good vibes,Management Team
Roz AK
Superior King Room
Stayed in Apr 2025
Solo travelers
7 review
9.5/10
Amazing
Posted on May 4, 2025
Absolutely love this hotel. Really value for money. Great location as it is near many eateries and cafes. Walkable to many places including Penang Street Art, Clan Jetties (20mins), Hin weekend market, TOP (15mins). Hotel itself is pretty new and spacious with a nice view of Georgetown and the sea (I was on 9th floor). Friendly staff and there is always someone manning the counter at Level 1. Takes 30mins to reach Penang Airport. Will stay here again next time I'm in Penang👍
Response from Property: Dear Roz AK,Greetings from OZO George Town Penang!We’re so happy to hear that you had a pleasant experience with us! Your support means the world to us, and we can’t wait to welcome you back for another great stay.With good vibes,Management Team
Anonymous User
Deluxe Twin Room
Stayed in Mar 2025
Family
3 review
10.0/10
Outstanding
Posted on Apr 18, 2025
amazing location, perfect for exploring on foot. staff were helpful and the room was spacious enough for 2
Response from Property: Dear Guest,Greetings from OZO George Town Penang!We truly appreciate you taking the time to share your positive feedback. Your kind words motivate us to continue providing great experiences for our guests. We can’t wait to welcome you again soon!With good vibes,Management Team
Anonymous User
Superior King Room
Stayed in Mar 2025
Couples
12 review
10.0/10
Outstanding
Posted on Apr 14, 2025
Hotel is clean and new. Beds were clean n soft. Located in a calmer and quieter side of George Town (road was not congested and quite) yet walking distance from all the good stuff. The view from the room was great as the hotel was a taller building among all the lower shop houses. Really happy I picked this hotel.
Response from Property: Dear Guest,Greetings from OZO George Town Penang!Thank you for your kind words and for sharing your experience with us. We’re delighted to hear that you had a great stay, and we look forward to welcoming you back in the future.With good vibes,Management Team
Guest User
Superior King Room
Stayed in Mar 2025
Family
2 review
7.0/10
Posted on Apr 6, 2025
The buffet breakfast on the first day was great! The pandan chicken was our favourite. They have egg stations where you can order how you like your eggs, toasts, fruits, cereals n milk, coffee machine, dim sum baos, nasi lemak, noodles. Quite decent for the price of the room Inc bf. Had a nice chat w the guy manning the counter as we were there at like 7am n there were not other guests yet. Sit near the window if you are early and get a nice scenic view while enjoying bf. Location wise no comments as we go everywhere via grab. Room was clean, only wished they had bigger rooms for like 2 queen beds for families with young children. We had a king bed but cannot fit all of us. Shower lotion n shampoo not great so I used the ones I brought along for my children. It smelled like Mama lemon dish washing detergent. Aircon was cold n nice.
Response from Property: Dear Guest,Greetings from OZO Georgetown Penang!We’re so grateful that you took the time to share your feedback about us. We will take note and improve our services and facilities.It’s our pleasure to serve you and we look forward to your future stay with us. Thank you.With good vibes,Management Team
Luluza
Superior King Room
Stayed in Feb 2025
Travel with friends
3 review
10.0/10
Outstanding
Posted on Apr 2, 2025
I really enjoyed my stay here. The staff was super friendly and it was super easy to communicate with them. I loooove looooooved the room and how clean it was. I will definitely be staying here again.
Response from Property: Dear Guest,Greetings from OZO George Town Penang!Thank you for your wonderful review! We’re delighted to hear that you enjoyed your stay with us. Your feedback inspires us to continue providing the best experience for our guests.We can't wait to welcome you back in the near future!With Good Vibes,Management Team
Zi Shan
Superior King Room
Stayed in Mar 2025
Couples
1 review
8.0/10
Very Good
Posted on Apr 13, 2025
Great location, convenient, clean, good sound proof but not much choice for breakfast.
Response from Property: Dear Zi Shan,Greetings from OZO George Town Penang!Thank you for your wonderful review! It’s always a pleasure to know that our guests had a great stay with us. We look forward to hosting you again on your next visit to Penang.With good vibes,Management Team
Jeff
Superior King Room
Stayed in Mar 2025
Business travelers
49 review
8.5/10
Very Good
Posted on Apr 25, 2025
Good location with many F&B options around. Super friendly and helpful staff
Response from Property: Dear Jeff,Greetings from OZO George Town Penang!We truly appreciate you taking the time to share your positive experience with us. Your kind words mean a lot to our team, and we’re delighted to know you had a great stay.We look forward to welcoming you back again soon!With Good Vibes,Management Team
Anonymous User
Deluxe King Room
Stayed in Feb 2025
Travel with friends
85 review
9.5/10
Amazing
Posted on Mar 19, 2025
Great as usual. Most I love the bed and the view. Almost every month come to penang & cant choose other hotel.
Response from Property: Dear Guest,Greetings from OZO George Town Penang!Thank you for your wonderful review! We’re delighted to hear that you enjoyed your stay with us. Your feedback inspires us to continue providing the best experience for our guests.We can't wait to welcome you back in the near future!With Good Vibes,Management Team
MatthewYCS
Deluxe Twin Room
Stayed in Mar 2025
Couples
2 review
10.0/10
Outstanding
Posted on Apr 21, 2025
Strategic location, with multi-level parking provided. Clean and cozy room
Response from Property: Dear MatthewYCS,Greetings from OZO George Town Penang!We’re so happy to hear that you had a pleasant experience with us! Your support means the world to us, and we can’t wait to welcome you back for another great stay.With good vibes,Management Team
Elina Y
Superior King Room
Stayed in Feb 2025
Couples
1 review
9.5/10
Amazing
Posted on Mar 15, 2025
Front service really nice and friendly😊 Room is clean and comfortable 😊 View is nice from my room 😊
Response from Property: Dear Elina Y,Greetings from OZO George Town Penang!We truly appreciate you taking the time to share your positive feedback. Your kind words motivate us to continue providing great experiences for our guests. We can’t wait to welcome you again soon!With good vibes,Management Team
Guest User
Superior Twin Room
Stayed in Feb 2025
Family
11 review
8.5/10
Very Good
Posted on Mar 31, 2025
Clean and comfortable rooms, great value for the price. Location is not as good but worth trading off for a cheaper stay
Response from Property: Dear Guest,Greetings from OZO George Town Penang!Thank you for your wonderful review! We’re delighted to hear that you enjoyed your stay with us. Your feedback inspires us to continue providing the best experience for our guests.We can't wait to welcome you back in the near future!With Good Vibes,Management Team