Popular Preferred Hotels in Genoa

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Latest Reviews for Genoa Hotels

Hotel Bristol Palace

Hotel Bristol Palace

4.5/5107 Reviews
Brignole - XX Settembre
Before you book this elegant hotel, I urge you to do a search with the word “RUDE.” I wish I had. Both the hotel and the city of Genoa were a big mistake for me, an older woman traveling solo. A few of many examples: When I arrived at the hotel, I immediately saw the gleaming bar and asked if they also served food. The bartender literally barked at me that he couldn’t hear me with my mask on! The night before I left it was a 20-minute struggle to add the one meal I had charged to my account. The next morning as I was literally seated in a cab, the woman at the desk ran out to ask me if I paid for my dinner. To top it off, I took home a giant bruise on my elbow, courtesy of a guest who slammed his luggage handle into my arm to save himself three seconds exiting an elevator. Rudeness breeds rudeness. This hotel definitely seems more attuned to business guests and does not want to be bothered at all with tourists. Unfortunately, the city had the same vibe. With the exception of the Hop On/Hop Off bus and the super-helpful multi-lingual Francesca, tourists seemed to irritate them. I have traveled extensively in Italy and this hotel and city, IMO, totally lack the warm hospitality and joy that I love about Italy.

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