Enze Hotel (Fuzhou Sanfang Qixiang Wuyi North Road Branch) Reviews
Enze Hotel (Fuzhou Sanfang Qixiang Wuyi North Road Branch)
Floor 9, Lijia Dashijie, No. 186 Wuyi North Road, Gulou District, Fuzhou, Fujian, ChinaView Hotel Details
Check available rooms for your travel dates
We Price Match
1 night
Enze Hotel (Fuzhou Sanfang Qixiang Wuyi North Road Branch) Guest Reviews
4.2/5
1674 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.2
Amenities4.1
Service4.3
Cleanliness4.1
Filter by:
Sort by:
All reviews(1674)
Positive reviews(1552)
Reviews with photos/video(341)
Great value for money(118)
Classy environment(115)
Friendly front desk staff(89)
Average sound insulation(57)
Located downtown(17)
Stayed multiple times(12)
Excellent room layout(10)
Convenient public transportation(9)
Negative reviews(122)
puay eng
Hotel Room (3 beds)
Stayed in Sep 2024
Travel with friends
3 review
3.0/5
Posted on Oct 23, 2024
Not the same as photos, lack of maintainance, found small croaches, for the price paid not worth!!
Response from Property: Dear customer, we are very sorry that you had an unpleasant experience in our hotel's service. We are deeply sorry and we attach great importance to your dissatisfaction and will do our best to resolve it. In order to give you a better accommodation experience, we have taken a series of improvement measures and sincerely welcome you to come again and experience our service quality.
Guest User
Siya Double Bed Room
Stayed in Jan 2024
Couples
34 review
3.0/5
Posted on Feb 6, 2024
Room does not have sufficient ventilation so it smelled. There was many roaches. The sink is quite small so it was hard to wash your face or brush your teeth. Booked for one night and had to check out right away the next morning because it felt suffocating and unclean. But the location was good. Close to the metro and WuYi Park.
Response from Property: Xiao En felt sad when she saw this online review. It seems that I didn't do well enough and you feel regretful. But Xiao En is also very happy because Xiao En understands her own shortcomings. We will actively correct the suggestions you mentioned. If you encounter any problems during your stay, you can contact the front desk and we will change the room for you in time. I hope you will feel at home next time you stay. Xiao En will be happy no matter how much I give.
Guest User
Siya Double Bed Room
Stayed in Jun 2024
Travel with friends
12 review
3.5/5
Posted on Aug 8, 2024
Location is good, but it’s very hard to find the hotel since it’s sharing the same building with several other hotels. The name of the hotel is not obvious from outside. But the front desk props are very friendly and helpful. The room was so so, but the shower is pretty good. It is fairly clean, true to the price you are paying.
Response from Property: 尊敬的客官,感謝您選擇入住我們的酒店並抽出寶貴的時間給予了低分評價。我們深感遺憾,您的體驗未達到您的期望,為此我們深感抱歉。
LeeWah
Qing Ning Sunshine Double Bed Room (Self-Service Laundry Provided)
Stayed in Oct 2023
Solo travelers
13 review
2.7/5
Posted on Nov 11, 2023
Reception gave me wrong room type without window and insisted they are correct. I told her I’ll call Ctrip to verify then she checked again then admit their mistakes!
Sometimes I would said hello to her but she gave me wierd look!
The toilet floor water took a long time to clear after each shower which I suspect they never clear the hairs or old pipes?
Response from Property: Xiao En felt sad when she saw this online review. It seems that she did not do well enough, which makes you regretful. However, Xiao En is also very happy because Xiao En understands her own shortcomings. We will actively correct the suggestions you mentioned and provide regular training to staff on front desk etiquette every week. If you encounter any problems during your stay, please contact the front desk and we will handle it for you in a timely manner. I hope you will feel at home next time you stay. No matter how much Xiao En pays, he will be happy.
stannazz
Qing Ya Double Bed Room (Self-Service Laundry Provided)
Stayed in Oct 2023
Solo travelers
9 review
5.0/5
Outstanding
Posted on Dec 17, 2023
Close to other main attractions. Good service and clean room.
Response from Property: 尊敬的賓客您好!非常感謝您選擇入住我們分店並給予好評!您的滿意就是對我們最好的肯定與激勵,我們分店致力於為您提供親切周到的入住體驗,真誠期待您的再次光臨!
HungWong
Qing Ya Twin Room (Self-Service Laundry Provided)
Stayed in Oct 2024
Family
5 review
4.2/5
Very Good
Posted on Nov 25, 2024
Good location
Response from Property: 尊敬的賓客您好!非常感謝您選擇入住我們酒店並給予好評!您的滿意就是對我們最好的肯定與激勵,我們酒店致力於為您提供親切周到的入住體驗,真誠期待您的再次光臨!
Anonymous User
Hotel Room (3 beds)
Stayed in Nov 2024
Other
38 review
2.7/5
Posted on Dec 21, 2024
I encountered some problems when checking into this hotel, and then moved to another hotel. 1. The sheets were not washed, and there were two blood stains (Picture 1), which were on the upper body near the head of the bed, so I had to avoid sleeping on them. 2. There was a hole in the middle of the pillowcase, and I saw a light yellow pillow. Core (Picture 2) 3. Someone stuffed a yellow card at the door (Picture 3). I haven’t seen anyone advertising in the past few years. You can come to the hotel corridor. There are many unknown people, which is a safety hazard. I guess it is the same as this building. Each floor is open for business, and everyone can go up and down freely. There are two elevators at the front and back, and the front desk is at the front of the elevator. 4. There were cigarette butts under the window that were not cleaned (Picture 4). 5. People smoke in the corridor, and the smell of smoke reaches the room. It is really strong. I saw other people talking about this in the comments before, and thought it was an isolated case. I didn't expect it to happen to me, so this is not a coincidence. Come on. 6. The sound insulation is very poor. I originally thought that every hotel would have poor sound insulation, but this one has poor sound insulation. Even the sound of water leaking next door is very loud. In the morning, poor sound insulation also affected everyone's sleep. In addition, this hotel is on the ninth floor of a building. There is a paid parking lot underground. The distance to Sanfangqixiang is about 2 kilometers, which is relatively close to the Sanfangqixiang scenic spot.
Original TextTranslated by Google
Response from Property: Dear customer, we are very sorry that you had an unpleasant experience with our hotel's services. We are deeply sorry and we take your dissatisfaction seriously and will do our best to resolve it. In order to give you a better stay experience, we have taken a series of improvement measures and sincerely welcome you to come again to experience our service quality.
Guest User
Qing Ning Sunshine Double Bed Room (Self-Service Laundry Provided)
Stayed in Oct 2024
Business travelers
1 review
1.0/5
Posted on Nov 25, 2024
I was so angry about the stay. There was basically no sound insulation in the room. I was kept awake until 2am by all the noises in the corridor and the sound of the air conditioner outside the room. I was woken up by the clear voices talking in the corridor at 5am. It was super noisy. I have never stayed in such a noisy hotel. The hygiene was also average. There were stains on the quilt. It said the room was over 20 square meters, but the bed was so small that there was not even a bedside table!!!
Original TextTranslated by Google
Response from Property: We have noticed your comments and deeply appreciate your suggestions. We have started to address these issues and ensure that we will create a better accommodation experience for you. We very much welcome you to visit again and check out our improved services.
Guest User
Qing Ya Double Bed Room (Self-Service Laundry Provided)
Stayed in Nov 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Dec 5, 2024
The hotel is on the ninth floor. The environment is very nice and the service is very good.
Original TextTranslated by Google
Response from Property: Hello dear customer! Thank you very much for your support of our hotel. We always believe that a good reputation must come from the most sincere satisfaction of guests. At the same time, we are honored to provide you with the best service. We very much welcome you to choose our hotel again whether you are on a business trip or traveling! Sincerely look forward to your visit again!
Guest User
Qing Ya Twin Room (Self-Service Laundry Provided)
Stayed in Aug 2024
Travel with friends
1 review
1.0/5
Posted on Sep 20, 2024
The room was booked in a very bad way. The bed sheet was sticky. I stayed there for two nights. I was woken up at five in the morning on the first day. I went to the hotel front desk. The door kept making strange noises. Later I found out the reason was that the customer didn't close the door. It kept making noises for half an hour. The next day, it was still making noises in the morning. I don't understand. Let's not talk about whether the customer has any problems. How can others sleep with such a loud noise? You need enough sleep to travel and have fun. I was not happy at all. I didn't rest enough. I was woken up at five in the morning for two days. The most important thing is that the bed and quilt in the room are sticky. I don't want to experience it again in my life. It's too dirty. This is the first time I have stayed in such a bad hotel after traveling for so long.
Original TextTranslated by Google
Response from Property: Dear customer, we are very sorry that you had an unpleasant experience in our hotel's service. We are deeply sorry and we attach great importance to your dissatisfaction and will do our best to resolve it. In order to give you a better accommodation experience, we have taken a series of improvement measures and sincerely welcome you to come again and experience our service quality.
Anonymous User
Qing Ya Twin Room (Self-Service Laundry Provided)
Stayed in Jul 2024
Family
1 review
5.0/5
Outstanding
Posted on Aug 11, 2024
The room is very good, the air conditioning is also cool in summer. Last time I stayed here with my daughter, this time the whole family went on a trip together. It's good, it's close to the subway entrance, and the transportation is convenient
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your 5-point review! Every city has its own reasons for missing, every season has its own unforgettable scenery, and every hotel has its own sweet and warm memories. I hope it will be the warmest and most unique one in your memory! Come back to Enze often, and I wish you: well!
Guest User
Qing Tian Time Family Room (Self-Service Laundry Provided)
Stayed in Jun 2024
Family
12 review
4.2/5
Very Good
Posted on Jul 13, 2024
Facilities: General, mainly to meet the needs of family travel, bed type and location are my primary considerations, this store just meets them, if the hardware inspection and maintenance are strengthened in normal times, it will be more perfect.
Environment: The ventilation in the corridor is not very good, but the room is not bad.
Original TextTranslated by Google
Response from Property: We have received your feedback and we know that you have given our hotel an average evaluation. We are deeply sorry. If you have any suggestions or comments, please feel free to tell us and we will do our best to improve.
Guest User
Hotel Room (3 beds)
Stayed in Nov 2024
Travel with friends
7 review
5.0/5
Outstanding
Posted on Dec 22, 2024
A very satisfying stay at the B&B. The room is clean, spacious and new. It is very close to the high-speed rail station. The boss and his wife are very welcoming and pick us up and drop us off. They also specially sent us glutinous rice balls to the room on the winter solstice.
Original TextTranslated by Google
Response from Property: Hello dear customer! Thank you very much for your support of our hotel. We always believe that a good reputation must come from the most sincere satisfaction of guests. At the same time, we are honored to provide you with the best service. We very much welcome you to choose our hotel again whether you are on a business trip or traveling! Sincerely look forward to your visit again!
Guest User
Qing Ya Twin Room (Self-Service Laundry Provided)
Stayed in Nov 2024
Business travelers
12 review
4.2/5
Very Good
Posted on Dec 9, 2024
The location is good and cost-effective. The lady at the front desk was responsive to my requests. She even upgraded my room for free after staying for five days. It was warm and welcoming.
Original TextTranslated by Google
Response from Property: Hello dear customer! Thank you very much for your support of our hotel. We always believe that good reputation must come from the most sincere satisfaction of guests. At the same time, we are honored to provide you with the best service. We very much welcome you to choose our hotel again whether you are on a business trip or traveling! Sincerely look forward to your visit again!
Guest User
Qing Ya Double Bed Room (Self-Service Laundry Provided)
Stayed in Apr 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on May 3, 2024
The room is good. The front desk lady provided good service. There is a self-service washing machine which is very convenient. There is also a small balcony. I highly recommend it.
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you very much for choosing to stay in our branch and giving us a good review! Your satisfaction is the best affirmation and encouragement for us. Our branch is committed to providing you with a cordial and thoughtful stay experience, and we sincerely look forward to your visit again!