3 Chome-5-7 Tenjin, Chuo Ward, Fukuoka City, Fukuoka Prefecture, 810-0001, JapanSee Hotel Details
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1 night
Guest Reviews
8.8/10
Very Good
418 review
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Verified reviews
Location9.0
Amenities8.3
Service9.1
Cleanliness8.8
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All reviews(418)
Positive reviews(408)
Reviews with photos/video(113)
Convenient for shopping(57)
Near shopping area(54)
Easy to get around(47)
Great value for money(30)
Strange smell in room(14)
Comfortable bed(9)
Tasty coffee(8)
Friendly front desk staff(5)
Negative reviews(10)
Lwyann
Standard Double Room - Non-Smoking
Stayed in Feb 2025
Solo travelers
4 review
9.5/10
Amazing
Posted on Apr 22, 2025
The overall experience is pleasant. The room was clean, modern, and well-equipped, and the staff were friendly and helpful. The location was convenient, with easy access to the many public transportation stations.
Response from Property: Thank you for staying at HOTEL MYSTAYS Fukuoka Tenjin.
We sincerely appreciate your warm compliments.
Words from our guests like yours are such an encouragement to us. When you come to Fukuoka again, please choose HOTEL MYSTAYS Fukuoka Tenjin.
We are looking forward to seeing you again.
Hotel Mystays Fukuoka Tenjin
Front
Guest User
Standard Double Room - Non-Smoking
Stayed in Feb 2025
Family
1 review
10.0/10
Outstanding
Posted on Mar 14, 2025
Great location, clean rooms, friendly staff, can’t really complain on anything - really worths the money.
Response from Property: Thank you very much for choosing our hotel among many other hotels.
We are very pleased to receive your compliments on our guest rooms and staff services. We hope that you will use our hotel as a base for sightseeing next time.
We will continue to make every effort to be the hotel of choice for our many guests.
We look forward to welcoming you again.
Hotel Mystays Fukuoka Tenjin
Front Desk
Guest User
Standard Queen Room - Non-Smoking
Stayed in Feb 2025
Couples
4 review
9.0/10
Great
Posted on Mar 7, 2025
We stayed the hotel for 3 nights. We caught the subway train from Fukuoka airport to station Tenjin, West 1 exit is closest to the hotel, only few minutiae walk. A lot of restaurants and convenient shops around. We stayed in double room and super small, recommended to stay in twin room, the size is much bigger. The staffs are friendly. It has coffee machine in lobby provided to guests for free which is bonus. Overall experience is great.
Response from Property: Thank you very much for staying at Hotel Mystays Fukuoka Tenjin.
We are glad to hear that you were satisfied with our location.
We are also very pleased to receive your compliments about our staff.
We will continue to strive to provide you with even better service in the future.
We look forward to welcoming you again.
Hotel Mystays Fukuoka Tenjin Front Desk
BBLi
Superior Queen Room - Non-Smoking
Stayed in Jan 2025
Family
1 review
8.0/10
Very Good
Posted on Feb 11, 2025
The hotel staff are polite and well conversed in English. The breakfast quality is on average which you may prefer trying the food outside after one or two days. The room is quite small if you are with kids and the room is quite hot. The ventilation should have room for improvement. The location is fantastic, within 5 mins walking distance to train station and lots of shopping malls nearby.
Response from Property: Thank you very much for choosing Hotel Mystays Fukuoka Tenjin.
We would also like to thank you for taking time out of your busy schedule to send us your comments.
We are very relieved to hear that you had a pleasant stay with us.
Regarding meals, we have been using our affiliated restaurant, Silver Moon, for breakfast. Although we have been working hard to ensure that everyone enjoys a delicious breakfast, we regret that you are not satisfied with the quality of our breakfast.
Thank you for your valuable feedback regarding the room size.
We have double, queen, and twin room types.
The width of each bed is as follows
Double 140 cm
Queen 163cm
Twin 123 cm
Room sizes are as follows
Double 15㎡.
Queen 16-18㎡ *Depends on the grade.
Twin 22-24㎡ *Depends on the grade.
We hope you will consider each bed size and room size, and the comfort of the room according to your body size, etc.
We apologize for any inconvenience caused by the ventilation system.
The air conditioners in our guest rooms are set to either heating or cooling at once, so we give priority to heating in winter.
If your room is too hot, please open a window or, if it is still too hot, a fan is available at the front desk. We have a limited number of fans, but please feel free to ask for one.
We will take your valuable feedback to heart and strive for further improvement in the future.
We look forward to welcoming you again.
Hotel Mystays Fukuoka Tenjin
The Front Desk
Saud Jo
Standard Double Room - Non-Smoking
Stayed in Dec 2024
Solo travelers
5 review
8.5/10
Very Good
Posted on Jan 21, 2025
Very convenient
Response from Property: Thank you very much for choosing HOTEL MYSTAYS Fukuoka Tenjin.And we appreciate you taking your time writing to us.
We are glad to hear that you have enjoyed a comfortable stay at our hotel.
Easy access from Fukuoka Airport and Hakata Station,
We are very happy that many of our guests are satisfied with the location.
We will continue to improve our services so that more guests can enjoy our hotels in the future.
We hope you will stay at our hotel again if you have the opportunity to visit Fukuoka.
We sincerely hope to welcome you again at our hotel.
Hotel Mystays Fukuoka Tenjin
receptionist
Jenny :)
Standard Double Room - Non-Smoking
Stayed in Feb 2025
Couples
22 review
9.0/10
Great
Posted on Mar 24, 2025
Good location, better than 博多區, many restaurants and shopping area nearby
Response from Property: Thank you for staying at HOTEL MYSTAYS Fukuoka Tenjin. And we appreciate you spending your time writing to us.
The hotel is easily accessible from the airport, Hakata Station and Tenjin Station, and there are many commercial facilities and restaurants around the hotel. The hotel is conveniently located as a base for sightseeing in Fukuoka.
We look forward to welcoming you to Fukuoka again.
Our staff looks forward to seeing you again.
Hotel Mystays Fukuoka Tenjin
receptionist
Guest User
Standard Double Room - Non-Smoking
Stayed in Nov 2024
Travel with friends
4 review
10.0/10
Outstanding
Posted on Jan 26, 2025
Location convenient with shopping mall and train station nearby. Polite and helpful staff. Free coffee and coin washer room in lobby
Response from Property: Thank you very much for choosing HOTEL MYSTAYS Fukuoka Tenjin.And we appreciate you taking your time writing to us.
We are very pleased to hear that you are satisfied with the location.
The hotel is well-liked by many guests as it is easily accessible from Hakata Station and Fukuoka Airport, and there are many restaurants and shopping buildings within walking distance of the hotel.
If you have any questions about access, etc., please feel free to ask for a map at the front desk.
Every staff member at our hotel will strive to provide good service to our guests.
We sincerely hope to welcome you again at our hotel.
Hotel Mystays Fukuoka Tenjin
receptionist
Guest User
Standard Double Room - Non-Smoking
Stayed in Oct 2024
Couples
27 review
5.0/10
Posted on Nov 30, 2024
Paid about 40000joy per night in a tiny room with double bed without breakfast. Unfortunately our room are on second floor right beside public parking lot, plus without aircon on November period , ridiculous. Location is about 10 minutes walk without any elevator at Tenjin station , Fukuoka. I will never go back again in this bad experience. Not worthy
Response from Property: Thank you very much for choosing HOTEL MYSTAYS Fukuoka Tenjin.
Firstly, thank you for your valuable feedback on our air conditioning equipment. The collective management system restricts the use of either heating or cooling. We apologise for any inconvenience caused by the change of seasons and hope you understand.
A limited number of fans are also available to borrow, please ask at reception.
Thank you also for your feedback on accessibility from the station.
There are many exits with stairs only, but if you go out from the exits of buildings such as PARCO and Mina Tenjin, you will find escalators.
If you have any other questions, not only about the hotel, we will be happy to help you,
Please do not hesitate to contact us.
The staff will do their best to communicate a lot with customers and make them feel at ease and comfortable.
We appreciate you spending your time writing to us. We sincerely hope to welcome you again at our hotel.
Hotel Mystays Fukuoka Tenjin
receptionist
Guest User
Standard Double Room - Non-Smoking
Stayed in Oct 2024
Family
2 review
8.0/10
Very Good
Posted on Jan 11, 2025
Room size is good for one person only. Air-conditioning system is not functional well.
Response from Property: Thank you for staying at HOTEL MYSTAYS Fukuoka Tenjin. And we appreciate you spending your time writing to us.
Thank you for your valuable feedback on the air conditioning equipment.
The hotel has a bulk management setting, which fixes all rooms to a heating setting during the winter season.
We apologise for any inconvenience this may cause to our customers and thank you for your understanding and cooperation.
We ask guests to adjust the temperature by opening and closing the windows, but we also have fans and other equipment available for hire.
A limited number are available, but please ask the front desk staff.
Your comment is deeply appreciated, and considered in order to improve the operation of our hotel.
We will be so glad to have you again as our guest in the future.
Hotel Mystays Fukuoka Tenjin
receptionist
Guest User
Standard Double Room - Non-Smoking
Stayed in Feb 2025
Couples
30 review
10.0/10
Outstanding
Posted on Mar 31, 2025
good location, quiet at night, good value for money
Response from Property: Thank you for staying at HOTEL MYSTAYS Fukuoka Tenjin. And we appreciate you spending your time writing to us.
We are glad to hear that you have enjoyed a comfortable stay at our hotel.
Every staff member at our hotel hopes that you will choose to stay with us again in the future.
Hotel Mystays Fukuoka Tenjin
receptionist
Anonymous User
Standard Double Room - Non-Smoking
Stayed in Feb 2024
Solo travelers
4 review
7.5/10
Posted on Mar 19, 2024
The location of the hotel is quite good, few minutes walk from Tenjin station, however, I didn't see there is any elevator or escalator from the station to street level, so if you are carrying a heavy luggage, that maybe a bit trouble.
The room cleanliness is not up to standard, you will find it's quite dusty on the desk or the area near headboard, room is a bit small but it's fine for my solo stay.
The window can be open is a plus to me, as I don't like to on the heat even winter time, most of the hotel cannot adjust the AC mode from heat to cold, so I prefer to open a bit of window to allow the ventilation and make the room a bit chill.
Overall I am happy with my stay.
Response from Property: Thank you for staying at HOTEL MYSTAYS Fukuoka Tenjin. And we appreciate you spending your time writing to us.
We apologize for any inconvenience caused due to the lack of cleaning in your room. We will take great care in cleaning the rooms to prevent this from happening again in the future.
We are very sorry for inconvenience about the air conditioner.
Either heating or cooling can be used in all of rooms, so turn of the season might cause inconvenience.
However, we are so glad to hear that you have had a comfortable stay at our hotel. Your warm and kind comments are deeply appreciated.
Hotel Mystays Fukuoka Tenjin
receptionist
Anonymous User
Standard Double Room - Non-Smoking
Stayed in Apr 2025
Travel with friends
3 review
10.0/10
Outstanding
Posted on May 5, 2025
Good location, quite zone, near mart
Spiiicyiris
Standard Double Room - Non-Smoking
Stayed in Jun 2024
Couples
3 review
9.5/10
Amazing
Posted on Jul 16, 2024
We stayed one night and we regretted not staying longer. The staff was very friendly and speak english. Vending machines and microwaves are available on 3F and 6F. We recommend!!
Response from Property: Thank you for staying at HOTEL MYSTAYS Fukuoka Tenjin. And we appreciate you spending your time writing to us.
We are delighted to hear that you wanted to stay longer.
Such warm words are encouraging for our staff.
We will not rest on the word of the customers we have received this time,
We will continue to strive to improve our services and make the hotel more comfortable.
If you have the opportunity to visit Fukuoka again, we hope you will stay at our hotel.
We sincerely hope to welcome you again at our hotel.
Hotel Mystays Fukuoka Tenjin
receptionist
Heru354
Standard Double Room - Non-Smoking
Stayed in Sep 2024
Family
2 review
10.0/10
Outstanding
Posted on Oct 15, 2024
Great Hotel for travelers! Place strategically around Tenjin area.
Response from Property: Thank you very much for choosing HOTEL MYSTAYS Fukuoka Tenjin.And we appreciate you taking your time writing to us.
We are so glad to hear that you have had a comfortable stay at our hotel. We hope we can serve you again at our hotel in the future.
HOTEL MYSTAYS Fukuoka Tenjin
Muliyanto
Standard Double Room - Smoking
Stayed in Oct 2024
Couples
30 review
10.0/10
Outstanding
Posted on Dec 2, 2024
Very good location, complete ammeties and very clean
Response from Property: Thank you very much for choosing HOTEL MYSTAYS Fukuoka Tenjin.And we appreciate you taking your time writing to us.
We are glad to hear that you have enjoyed a comfortable stay at our hotel.
We are delighted to receive so many warm words about the cleanliness of the rooms and the location of the hotel.
We will not rest on our customers' words, but will strive to improve our services even further than we are now.
We hope that you will visit our hotel again if you have the opportunity to come to Fukuoka.
We sincerely hope to welcome you again at our hotel.
Hotel Mystays Fukuoka Tenjin
receptionist