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Verified reviews
Location9.3
Amenities8.9
Service9.1
Cleanliness9.4
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All reviews(197)
Positive reviews(192)
Reviews with photos/video(84)
Delicious breakfast(37)
Loved the view(36)
Great location(36)
Offers pick-up/drop-offs(23)
Great value for money(18)
Relaxing hot springs(16)
Easy to get around(7)
Convenient parking(6)
Negative reviews(5)
YI QUAN
No View Casual Twin Room on the Opposite Side of Mt. Fuji and Lake Kawaguchi Smoking
Stayed in May 2025
Traveling with friends
2 review
9.5/10
Amazing
Posted on Jun 13, 2025
Booked 2 rooms for 4 and was picked up by a friendly driver at kawaguchiko station. The room was sufficient for two but with big luggages could make it a little bit squeezy. Had a public onsen equipped with many amenities to make one feel fresh.
Breakfast buffet was good with a decent variety for food. They also sell dinner buffet which is definitely worth a try.
Location was it is right next to lake kawaguchiko with a nice view of Fuji (if it's visible).
However to travel to other attractions like fujiq and oshino hakkai is a fair distance, but they offer a morning shuttle service to the station and a evening shuttle service back to the hotel which is very much appreciated
Anonymous User
Twin Room Mount Fuji And Lake Kawaguchi Side Non Smoking
Stayed in Feb 2025
Traveling with friends
1 review
9.0/10
Great
Posted on Apr 22, 2025
Good location, walkable distance to view the mountain Fuji with lake Kawaguchi.
Great view from room too, although just half mountain.
Hotel come to station to pick us up to hotel at 7pm after we wifi call to customer service via Trip app, great feature.
Ploypai Pks
Twin Room Mount Fuji And Lake Kawaguchi Side Non Smoking
Stayed in Jan 2025
Family
2 review
8.5/10
Very Good
Posted on May 4, 2025
Convenient location as bus stop is just right in front of hotel. Breakfast is great with variety of selection and view of Mt. Fuji. Room is spacious and clean.
Anonymous User
Twin Room Mount Fuji And Lake Kawaguchi Side Non Smoking
Stayed in Feb 2025
Family
6 review
9.0/10
Great
Posted on Mar 20, 2025
I love this, if you stay lake view. You will be surprise by your window of the room.
Shirlyn
Twin Room Mount Fuji And Lake Kawaguchi Side Non Smoking
Stayed in Jan 2025
Couple
9 review
10/10
Outstanding
Posted on Feb 10, 2025
I am incredibly grateful to the staff for arranging such an amazing Mount Fuji and lake view for us. It was truly the perfect birthday gift and made my celebration unforgettable. Waking up to such a breathtaking sight every day was a dream come true.
A heartfelt thank you to the hotel team for their thoughtful gesture and exceptional service. I highly recommend this hotel for anyone seeking a beautiful view, comfortable accommodations, and an unforgettable stay.
Guest User
Twin Room Mount Fuji And Lake Kawaguchi Side Non Smoking
Stayed in Dec 2024
Traveling with friends
5 review
10/10
Outstanding
Posted on Jan 14, 2025
Hotel provide free shuttle service to and from Kawaguchiko station. Also have private onsen with a fee. Good location and breakfast. Overall very satisfied.
Hong88
Twin Room Mount Fuji And Lake Kawaguchi Side Non Smoking
Stayed in May 2025
Family
13 review
5.5/10
Posted on Jun 25, 2025
This might be a great hotel for travelers without car as they provide shuttle service. I faced some missed communication about crab dining which need a day booking in advance and staff just deny to provide any help on this. However, got help from trip.com instead which is acceptable
PICHEWA_
Twin Room Mount Fuji And Lake Kawaguchi Side Non Smoking
Stayed in Nov 2024
Solo traveler
6 review
9.5/10
Amazing
Posted on Jan 21, 2025
I arrived at Kawaguchiko Station in the afternoon and decided to leave my luggage at a locker near the station before visiting Oshino Hakkai. I returned to the station around 5 PM to retrieve my luggage and called the hotel to inquire about their FREE Shuttle Bus service. Luckily, I caught the shuttle bus back to the hotel in time. The driver was very polite and helpful, assisting me with my luggage both ways.
The hotel had a nice and standard atmosphere, both inside and out. The staff at the lobby were friendly and spoke excellent English. They were able to provide me with all the information needed.
My room was a 20 square meter Lake View Room with a stunning view of Mount Fuji. It had two single beds, a desk and chairs The entrance had a large mirror and the storage space. Unfortunately, the remaining space in the room was too small to fully open my 28-inch suitcase. Luckily, I was alone, so I used the second bed to store my belongings. The bathroom was small but well-equipped with a shower, bathtub, and an automatic toilet.
The onsen was located on the 6th floor and was divided into male and female sections. It was clean and spacious. However, around 8-10 PM, it got quite crowded. If you're not accustomed to this culture, you might want to visit during the morning. (Operated Time : 3PM-2AM & 5-10 AM)
The hotel restaurant offered a variety of dishes. I checked the menu and decided to purchase a dinner coupon at the lobby. The dinner buffet was served from 6-9 PM. Breakfast (7-9AM) was included in my package and was slightly different from dinner. Overall, the food was decent but not exceptional. I recommend arriving early for dinner to avoid the crowds.
Key Points:
- The hotel offers a free shuttle bus service every 30 minutes between the hotel and Kawaguchiko Station.
- There are no convenience stores near the hotel. The hotel's convenience store has limited options.
- There is only one restaurant near the hotel, and it's only open for lunch. If you don't have a car, your dining options are limited to the hotel's buffet or instant ramen (from hotel's convenient store at Lobby 1st floor).
6/9
Guest User
No View Double Room on the Opposite Side of Mt. Fuji and Lake Kawaguchi Non smoking
Stayed in Mar 2025
Traveling with friends
1 review
10/10
Outstanding
Posted on Apr 27, 2025
nice scenery
Nobelllr
Twin Room Mount Fuji And Lake Kawaguchi Side Non Smoking
Stayed in Apr 2025
Family
28 review
10/10
Outstanding
Posted on May 20, 2025
Good staffs
Hygiene and cleanliness are excellent!
Good breakfast
Convenience for parking
Nearby the lake
Guest User
Twin Room Mount Fuji And Lake Kawaguchi Side Non Smoking
Stayed in Jun 2025
Solo traveler
5 review
10/10
Outstanding
Posted on Jul 14, 2025
Ideal location, very clean, and convenient shuttle service from the railway station
Dayamir
Twin Room Mount Fuji And Lake Kawaguchi Side Smoking
Stayed in Sep 2024
Couple
10 review
10/10
Outstanding
Posted on Oct 16, 2024
Another nice hotel we stayed in is here Hotel Route Inn. Everything was great. View frm our room is magnificient. And the best thing is they have a private onsen that u can use with a fee. And very affirdable too!! Every staff is so helpful and polite. 🥰
Parinya
No View Casual Twin Room on the Opposite Side of Mt. Fuji and Lake Kawaguchi Smoking
Stayed in Apr 2025
Traveling with friends
2 review
7.0/10
Posted on May 26, 2025
We booked non-smoking room, but got smoking room. So bad and smelly.
1201262099
No View Double Room on the Opposite Side of Mt. Fuji and Lake Kawaguchi Non smoking
Stayed in Nov 2024
Family
9 review
8.5/10
Very Good
Posted on Jan 31, 2025
Perfect location for Mt. Fuji visit along the lake side. My room is small due to late booking, however, a perfect rate for staying in hotel in such location. Though I couldn't enjoy the Mt. Fuji view from room, but I can enjoy the Mt. Fuji view while I having my breakfast in restaurant or just walk out the hotel. Hotel hot spring also with reasonable size. A high value stay this visit.
WAI LUEN
Twin Room Mount Fuji And Lake Kawaguchi Side Non Smoking
Stayed in Jan 2025
Family
10 review
9.5/10
Amazing
Posted on Feb 8, 2025
Very nice lake view ! Night fireworks during winter