Vaganauta
March 4, 2024
I always like to write about the places I know. In this particular case, I liked (and was pleasantly surprised by) the hotel, since many comments left it in second place and far away from the sister hotel Foz Presidente Comfort. They both share a pool and buffet. To begin with, the rooms are very comfortable, pleasant and even spacious. You may notice in the bathrooms (due to the material of its accessories, for example the sink or the toilet) that it is somewhat old, but it is still a very good option. Let's add the EXCELLENT attention of all the staff, all willing to satisfy the needs and give rise to a pleasant stay in the place. The staff is dedicated to solving any inconvenience or question that arises during their guests' stay. They all pay special attention and care to tourists without any distinction. And I can note how they have treated me and how willing they are to solve problems or inconveniences at the moment. In my particular case I must say that my reservation was affected at the beginning by a problem with the reservation card and yet they took care of solving the problems and staying me with the same conditions as when I had made the reservation and that it was canceled. .. and the hotel full of tourists. They could have easily left me aside and yet they resolved the conflict. I tell you that the breakfast is excellent, abundant and very complete and varied. The buffet dinner is very good, with delicious food and obviously abundant. I recommend the half board option (breakfast and dinner), when it comes time to arrange dinner they will thank me. The pool and pool bar are excellent. This hotel is worth visiting and staying in. I would return without hesitation to stay there. I recommend the rooms on the 3rd and 4th floor, very comfortable. Thank you all for allowing me a great vacation.
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