Swan Lake Recreation Hotel

Swan Lake Recreation Hotel Reviews

Swan Lake Recreation Hotel

No. 25 Xinsheng Road, Nanhai District, Foshan, Guangdong, 528200, ChinaView Hotel Details
Swan Lake Recreation Hotel
Swan Lake Recreation HotelSwan Lake Recreation HotelSwan Lake Recreation Hotel
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Swan Lake Recreation Hotel Guest Reviews

4.7/5
Outstanding
215 review
Verified reviews
Location4.7
Amenities4.6
Service4.6
Cleanliness4.7
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All reviews(215)
Positive reviews(208)
Reviews with photos/video(49)
Classy environment(23)
Large rooms(18)
Convenient parking(9)
Delicious breakfast(8)
Well decorated(7)
Comfortable bed(7)
Friendly front desk staff(5)
Luxurious(2)
Negative reviews(7)
Guest User
Superior Queen Room
Stayed in Dec 2024
Family
4 review
3.0/5
Posted on Jan 21, 2025
On arrival the receptionist seemed unwelcoming towards me, no smile or hello seemed annoyed that I wanted to check in and she would need to use a translator to speak to me. I asked for prices and she kinda gave me a disgusted look so I said I’ll book online and she seemed to prefer that. Eventually checked in arrived to my room it was comfortable but on closer inspection the there were stains all over the seating area and little sofa , it was covered with strips of ripped up towels to hide them so avoided sitting on them and stayed to the bed which was comfortable and clean. It’s a nice hotel I wouldn’t recommend it for a family but good for couples wanting to use it for romantic purposes. It has a separate spa that seemed popular , I’ve added a price list here
Response from Property: 您好,很抱歉沒能給您一次愉快的入住體驗,我們渴望得到您的建議和意見,我們將根據您的反饋努力提升服務,爭取在您下次入住時能夠做到讓您滿意,祝您生活愉快。
Chavaris
Superior Queen Room
Stayed in Jan 2024
Couples
2 review
5.0/5
Outstanding
Posted on Feb 22, 2024
Love it , especially the massage and pedicure experience
Response from Property: dear guest :thank you give our hotel five-star praise,we will continue to work hard ,looking forward see you next time .wish all the best for you.
Dashuxiadexiaoxiaoxiannv
Special Queen Room
Stayed in Jan 2024
Family
9 review
4.0/5
Very Good
Posted on Feb 17, 2024
The room is clean and the bed is big enough. Overall it's OK. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for staying in our hotel and for your recognition of us. Your praise has given us great encouragement and is also the driving force for our progress. We will continue to maintain it and look forward to your next visit. I wish you a happy life. .
Guest User
Deluxe Garden-view Twin Room
Stayed in Jan 2024
Family
1 review
5.0/5
Outstanding
Posted on Feb 10, 2024
Everything was satisfactory. It was my first time to come to the spa. I wanted to bring my children to sleep more comfortably, so I booked another room to rest. The environment was good. It's clean and new, and the service is good. The room is comfortable. It was also quiet, the mattress was comfortable, and I had a great sleep!
Original TextTranslated by Google
6/8
Response from Property: Hello dear guest! Thank you very much for your stay and 5-star review. I am very happy to bring you a wonderful experience during your stay. Your review has given the hotel a great encouragement and is also the driving force for our progress. We will continue to maintain it and look forward to your next visit. Come visit us again and wish you a happy life.
Amy G
Special Queen Room
Stayed in Dec 2023
Family
8 review
5.0/5
Outstanding
Posted on Jan 24, 2024
There are many rooms, the space design is very good, there is a desk, a small refrigerator and a big bathtub🛁
Original TextTranslated by Google
Response from Property: Hello dear guest! Thank you for your full praise. Your support and encouragement are our greatest motivation to move forward. Swan Lake Leisure Hotel will continue to work hard to create a warm and comfortable living environment for guests, and meet the requirements of different guests with the highest cost performance. Swan Lake Leisure Hotel looks forward to your next visit and wishes you a happy life.
Anonymous User
Special Queen Room
Stayed in Dec 2023
Travel with friends
2 review
5.0/5
Outstanding
Posted on Jan 21, 2024
The front desk lady was very warm and considerate. The hotel elevator also requires a room card to go to the corresponding floor, which is very safe.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
Guest User
Special Queen Room
Stayed in Jan 2024
Family
1 review
5.0/5
Outstanding
Posted on Mar 4, 2024
This is my third stay. I always go to this hotel when I go to Foshan. It is quiet.
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you very much for your stay and praise. I am very happy to bring you a good time. Your praise has given the hotel great encouragement and is also the driving force for our progress. We will continue to maintain it and look forward to your next visit. I wish you a happy life
Guest User
Superior Queen Room
Stayed in Dec 2023
Business travelers
1 review
5.0/5
Outstanding
Posted on Jan 19, 2024
It's very good. The service of the guy at the front desk is very enthusiastic and very satisfied. I am very satisfied and recommend to come again next time. I like it very much, especially the service attitude is very good.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your affirmation and praise. I wish you a happy life and welcome your next visit!
Guest User
Special Queen Room
Stayed in Dec 2023
Solo travelers
1 review
5.0/5
Outstanding
Posted on Feb 1, 2024
Facilities: Very good Sanitation: Very clean Environment: Very good Service: Very nice
Original TextTranslated by Google
Response from Property: Dear guest! Thank you very much for your stay and 5-star praise. We are very happy to bring you a wonderful experience. Your praise has greatly encouraged the hotel and is also the driving force for our progress. We will continue to maintain it and look forward to your next visit. I wish you a happy life.
Guest User
Superior Queen Room
Stayed in Oct 2023
Business travelers
56 review
5.0/5
Outstanding
Posted on Nov 30, 2023
The environment is upscale and elegant, and the breakfast is rich. There were many tourists when I went there, probably for the spa facilities. The room is large, the bed is very comfortable, and the hotel is in a quiet location.
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you very much for your evaluation of us! Your satisfaction is the greatest encouragement and recognition for us, and thank you for your support! We will continue to work hard and look forward to your next visit! I wish you a happy life and smooth work!
Guyehanxing
Special Queen Room
Stayed in Mar 2024
Business travelers
25 review
1.0/5
Posted on Apr 18, 2024
The stay was average. The facilities were a bit old. I thought the water in the room was free, but it turned out to be charged.
Original TextTranslated by Google
Response from Property: Dear guest, I am very sorry that we failed to satisfy you. Two bottles of Dongpeng mineral water are provided free of charge in the room, and other drinks are charged normally. I wish you a happy life again
Missxiaoyu
Deluxe Garden-view Twin Room
Stayed in Jan 2024
Travel with friends
43 review
5.0/5
Outstanding
Posted on Mar 10, 2024
It was very convenient to watch the drg game. It was just next door and a few minutes' walk away. The hotel room was clean and tidy.
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you very much for your evaluation of us! Your satisfaction is the greatest encouragement and recognition for us, and thank you for your support! We will continue to work hard and look forward to your next visit! I wish you a happy life and smooth work!
Xiafeifei 520
Deluxe Garden-view Twin Room
Stayed in Jan 2024
Family
5 review
3.2/5
Posted on Feb 16, 2024
I come here every year during the holidays and find that the current service is not as good as before. There is also a water problem in the hotel. The water in the bathtub is yellow with a little sediment. The same situation happened last time I came back.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for staying in our hotel. We are very sorry for the bad check-in experience caused by the failure of the water pump equipment. We will strengthen the inspection of the equipment regularly in the future. We hope you will not lose hope in us and look forward to you. for your next visit.
Guest User
Special Queen Room
Stayed in Jan 2024
Family
2 review
3.5/5
Posted on Feb 25, 2024
The phone in the room did not have clear instructions on how to call other rooms. We called the front desk to ask. The staff member Xiong Du was indifferent, not bad, but not professional enough.
Original TextTranslated by Google
Response from Property: Dear guest, we are sorry for bringing you a bad stay experience. We will improve upon your suggestions and also strengthen training on how to speak to our staff.
Guest User
Deluxe Garden-view Twin Room
Stayed in Jun 2023
Family
8 review
4.7/5
Amazing
Posted on Aug 1, 2023
The hotel is very good, with very good hardware and environment. I encountered some unpleasantness on the second day, and the director also handled the problem very well. I hope to strengthen the training of lobby managers on emergency problem handling methods, instead of blindly shirking responsibility and exacerbating conflicts.
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you for your valuable suggestions. We will strengthen training and management, and look forward to your next visit. I wish you a happy life!