The Grand Burstin Hotel

The Grand Burstin Hotel Reviews

The Grand Burstin Hotel

The Harbour, Marine Parade, Folkestone, CT20 1TX, United KingdomSee Hotel Details
The Grand Burstin Hotel
The Grand Burstin HotelThe Grand Burstin HotelThe Grand Burstin Hotel
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1 night

Guest Reviews

8.1/10
Very Good
196 review
Verified reviews
Location9.0
Amenities7.5
Service8.3
Cleanliness7.5
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All reviews(196)
Positive reviews(177)
Reviews with photos/video(47)
Great location(30)
Awesome stay(27)
Great value for money(16)
Friendly host(12)
Convenient location(11)
Nice sea view(8)
Negative reviews(19)
Guest User
Standard Single Room
Stayed in Jun 2025
Solo traveler
4 review
10/10
Outstanding
Posted on Jul 17, 2025
Very nice room. Very friendly staff. Nice pint of Guinness. Hope to stay again soon. Lovely view out of window of room
Rajat
Standard Double Room
Stayed in May 2025
Traveling with friends
1 review
9.5/10
Amazing
Posted on Jul 3, 2025
We stayed for one night and found the hotel to be decent overall. While it wasn’t luxurious, it met our basic needs comfortably. The standout feature is definitely the location—absolutely fantastic and convenient for getting around. Great for a short stay if you’re looking to be close to everything.
Guest User
Standard Double Room
Stayed in Apr 2025
Couple
1 review
8.5/10
Very Good
Posted on May 26, 2025
Basic hotel , prices have risen over past few years but still good value Buffet style food with plenty of choice and good value for price
Anonymous User
Standard Single Room
Stayed in Feb 2025
Solo traveler
2 review
4.5/10
Posted on Mar 30, 2025
It is an old styled hotel with lots of rooms on one floor. The sound proof is okay. The bed is not well fixed when I went in but the receptionist is nice n friendly. But considering the price, you got everything u need. It is right in front of the Harbour which is pretty decent.
TinaMooMoo
Standard Double Room
Stayed in Feb 2025
Couple
1 review
10/10
Outstanding
Posted on Mar 31, 2025
Spectacular stay as always, I upgraded to a balcony a room and we weren’t disappointed. Amazing views of the harbour, beach and the white cliffs of Dover on the large balcony. At night it was lovely clear skies and we could see France from our balcony. Room was a great size with homely furniture and furniture for the balcony too. All clean and up to a high standard. Beach and harbour is just a 2 minute walk across the road. Bar and restaurant yet again superb! I went with a dog and had no problems getting meals. Staff as always super polite and helpful they are a credit to the hotel! Highly recommend The Grand Burstin to anyone!
Lei0309
Standard Double Room
Stayed in Apr 2025
Family
1 review
10/10
Outstanding
Posted on Jul 14, 2025
Very convenient and comfortable hotel. Also very cost effective.
Guest User
Standard Double Room
Stayed in Feb 2025
Traveling with friends
1 review
9.5/10
Amazing
Posted on Mar 20, 2025
Has everything you would expect a budget hotel to have. Extra pillow in the wardrobe and the choice of mugs and plastic drinking glasses. Would definitely stay here again and would recommend to friends and family.
Guest User
Standard Double Room
Stayed in Jun 2025
Other
1 review
4.5/10
Posted on Aug 1, 2025
Was started on by another guest in reception, unclean room and fire alarms went off 3 times in middle of night
stephen
Standard Double Room
Stayed in Jun 2025
Couple
2 review
10/10
Outstanding
Posted on Jul 27, 2025
Location Location Location. Situated between the Harbour Arm and the Old High Street, it is the perfect base. The staff are brilliant considering they are dealing with all sorts of clientele. The rooms are clean , bed is comfortable. We can recommend the BBQ pizza. Lots to see and do. You know the adage you get what you pay for. Here you get that and more.
Ghuman152
Premier Double Room with Sea View
Stayed in May 2025
Couple
1 review
9.5/10
Amazing
Posted on Jun 19, 2025
nice view
Guest User
Standard Twin Room
Stayed in May 2025
Traveling with friends
6.0/10
Posted on Jun 2, 2025
It was just ok for the money we spent but wouldn’t stay again. Put on first floor with room near end of corridor and we had to ask to move as the smell was making us feel sick in the corridor and the room!! I walk with a stick as not long had knee replacement and honestly the lifts were out of action except for 1,🥲Moved to 3rd floor which was ok but we cleaned the bathroom as poo onside of toilet and basin 🤮. Can honestly say this Hotel now needs a massive cash injection or pulled down and I have stayed in the past and same furniture for years? I can honestly say I actually felt depressed staying there 😢😢
YeeKi
Standard Twin Room
Stayed in Apr 2025
Couple
8 review
7.0/10
Posted on May 28, 2025
I recently stayed at this hotel and found the location very convenient, just a 5-minute walk to High Street. However, the cleanliness was average, and the decor felt quite outdated. The service was also just okay. Overall, it was a decent stay, but improvements could be made.
Guest User
Premier Double Room with Sea View
Stayed in Apr 2025
Solo traveler
1 review
5.5/10
Posted on May 18, 2025
Location and view were good, clientele left a lot to be desired, bad language being used in Close proximity to others in public area and lift. Cleanliness also not up to a good standard dirty mirror in bathroom, thick layer of dust along top of curtains, behind toilet yellow staining spots, did try to talk to reception about issues, there were long check in queues, at the times I tried to speak to someone then tried to call to reception number given, no answer each time; consequently only stayed one night instead of two
Guest User
Standard Twin Room
Stayed in Apr 2025
Couple
1 review
8.5/10
Very Good
Posted on May 18, 2025
We went to the hotel, but the room we stayed in the window was broke. They changed the room for us that when we went to the second room the toilet did not work at all. Wasn’t happy about it. I don’t recommend anyone else to stay at the moment.
Guest User
Standard Double Room
Stayed in Apr 2025
Couple
1 review
9.0/10
Great
Posted on May 12, 2025
The hotel is in a really nice location, I can see why it has some low reviews related to the decor etc, and it probably does need a spruce up, but it has a very grand dining room with a sizeable breakfast selection. Attentive and quick to serve staff and check in was done within minutes. While it's not much for the pool, this was the only downside. If you are staying in a hotel and it says it has a pool it should be free to guests. I appreciate as it's on the ground floor it maybe hard to police or check who is a guest but that could be sorted with barriers that you use the card to scan in. Overall very impressed and would stay again if we were in Folkestone