25Hours Hotel Florence Piazza San Paolino

The location is great. We were upgraded to a room with a balcony for free. The service staff were very friendly. The hotel facilities are also very new and complete, including a cinema, sauna and a gym with full services.

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位置適由。房間尚算整潔。

When we checked in, we were assigned to a disabled room. When we went to sleep at around 1 a.m., we found bugs on our pillows. When we reported these two things to the front desk, the answer was to change us to another disabled room with a different theme or to clean the room again. Because I was quite sleepy at the time, I agreed to the latter option. The waiter changed our bed sheets, quilt covers and pillowcases and left. When we checked in in the afternoon, we were assigned to a disabled room, but when we dealt with this matter at night, we found that the hotel was checking in another couple and they were checking in a normal room. Therefore, we suspect that the hotel has implicit discrimination against us and the hygiene problem is very poor, just like the hygiene of some love hotels. The pillow cores and quilt cores are all yellow. You can stay in a better hotel at this price, don't choose this hotel!