Residenza Maglioni Al Battistero

The hotel was great- clean and tidy, fantastic communication and instructions, bed was super comfy and the location of the hotel was fantastic, 1m walk to the Duomo. Two downsides for me was the noise level from the door downstairs each time someone came in or out of the building, also I booked a room with two single beds (as was travelling with my daughter) which was confirmed, however the day before check in was told I couldn't do that but they could add another bed at $50 euro.

Con.Seems this place is under a new name, numerous properties. Similar experience after reviewing these reviews, after the fact. Arthur helped us, as well as Frederick. Mixed numbers on what’s app they insisted I use when I prefer iPhone. No communication amongst their staff, seems to be a racket of who checks you in and such. Room not ready at checkin despite responding to their emails on my exact arrival time. I had to wait in the small hallway with the checkin man for room to be cleared, 20 minutes. It was gross and hot. A/c didn’t work properly. I called and they control it from a computer remotely. Ongoing issue with 95 degrees. I asked for no housekeeping and they ignored, housekeeping came in and moved my belongings. They then blamed housekeeping for not understanding, when it was 2 different men not making sure my request was honored. No lights in hallways, felt very unsafe. Person checking us in was rude. The actual room was very small, only 24 inches from end of bed to door, no place for luggage. Very unsafe situation. Rip off experience. And odd they have property Residenza Maglioni al Bargello linked with this property. But not seperate.worse hotel experience in 15 days. Was a poorly managed Airbnb marketer as a con.

The property is centrally located in Florence and matches the description perfectly. There are numerous restaurants and supermarkets just a short walk away. Very clean and well-maintained.

Loved how centrally located it was