Helen S
October 23, 2024
Beautiful decor but poor functionality. I was unable to set the AC below 18 degrees Celsius. The staff told me this was a law - that was wrong. The temperature in my room never went below 19 and, therefore, I was not able to sleep well. The shower was impossible- complicated and I could never get it to work properly. My own pet peeve is when they put the shampoo, conditioner and shower gel in the same containers and labeled in type so small, it is impossible to read without glasses. The sink drained slowly. We were a group who started early on some days but the hotel refused to open the breakfast area ( or provide room service) before 7.30 am. Not accessible - steps into the lobby and no ramp. I was glad to leave.