Hotel Mulino di Firenze, WorldHotels Crafted Reviews

Helpful staff, beautiful and high quality vintage hotel. Great view also

Be sure to specify at the front desk what type of room you expect to stay at. If you're not satisfied with the room, ask for a new one if they have available. I booked a superior room with river view, but got the worst version of it. Yes, the room had a small river view, but was very mediocre compared to the photos online. I realized this on the last night and asked to be moved to a better room (of the same price), which was faaaar prettier on the second floor with two windows. But I made a mistake in not asking earlier. The hotel also surprise you with a 10-15% service charge at check out that I did not expect. Just a heads up.

The room is cute, location is reasonable, shuttle bus runs 6times a day. Dinner is great. Breakfast service and reception should be re looked. The hotel is very understaffed and can come across slow and rude. The swimming pool had no towel and no one came to help…

Very good experience

The advantages and disadvantages of the living experience are discussed below: 1. The hotel is far from the hustle and bustle and is relatively quiet, which means that it is more troublesome to go to the city center. There will be 3 shuttle buses in the morning and 3 in the afternoon to the city entrance. Of course, there will be 3 return trips in the afternoon (the hotel charges €2.50/trip). The sound insulation of the room is poor, and sometimes it is even a bit noisy. The location of this hotel is a bit remote. If you take a taxi to the city, it is basically €23-€35 [I have taken prices in this range. The train station (Santa Maria Novella Station) to the hotel is €32-€35, and the city to the hotel is in the €23-€32 range] 2. The hotel has a snack bar/bar (Snack Bar) with very high hamburger prices. I didn’t eat all day because I was in a hurry to catch the train on the day I arrived. I ordered a hamburger for €20/piece and tiramisu for €10/portion. The speed of serving the food was really super slow. The main restaurant and breakfast are at the same dining place-the dinner menu is relatively small and the price is relatively expensive. It is not recommended. I was traveling alone, so I had dinner at the hotel for several meals (I was afraid that it would be unsafe to stay out too late). 3. The front desk service was generally good. All questions were answered. 4. There is no swimming pool on the cover of the hotel (it has been demolished for a long time). I was attracted to the swimming pool and chose this hotel. However, there is now a waterfall in the open courtyard for viewing. 5. If you don’t drive yourself, I don’t recommend you to stay at this hotel because the transportation is inconvenient and you basically can’t avoid the need to take a taxi unless your daily itinerary is completely based on the shuttle bus pick-up time. Of course, if you don’t care about that little money, please feel free to do so~

The hotel environment is particularly suitable for vacation, the scenery is great👍! The service is great👍! The only small flaw is that the mattress is not the most comfortable (compared to other StarWorld hotels)

There is free parking, which is very friendly for self-driving. It takes more than ten minutes to drive to the Cathedral of Santa Maria del Fiore. After parking, you can walk to the Old Bridge and other attractions. There is a river behind the hotel. Cycling and hiking enthusiasts are often seen by the river. You can stand on the embankment to watch the sunset. The restaurant is a bit expensive, but the taste is very good. The room is fully equipped with a refrigerator and water heater, and the waiter will help with the luggage.

The hotel is very nice, but the room had a terrible smell that was reported and in the middle of the night we had a noise that we didn't know where it came from. We couldn't sleep well. In addition, they did not reimburse me for my son who paid for breakfast in advance, which I did not use because he finally did not stay at the hotel. I requested to be able to use the breakfast value for another meal and it was impossible. Zero flexibility I tried to cancel the reservation so they would charge me for the first night but the plans changed and I was not charged either. They left for which I had to pay double. The location is terrible, very far from the center of Florence and they have a shuttle bus with few round trip frequencies, which also leaves you very far from the city center. We did not understand that service offered. Terrible experience at this hotel. I honestly don't understand how it's rated.

The river view is beautiful. The room is a two-story loft, which can accommodate a family of three or four. It is just a bit small, and it will be a bit cramped if you have a lot of luggage. It's a 15-minute drive from the center of Florence, and the taxi fare is 25-28 euros one way.

Complete facilities and in place services!

I was so surprised to see the sunset. This hotel is so beautiful. Deeply engraved in my heart.

The hotel environment is good and the service is also very good.

Very beautiful hotel, especially the scenery outside the hotel in the early morning and evening is very beautiful! The service is also very warm, and the breakfast outside is very good!

The environment is really nice, it smells like an aristocratic garden, but the house is really too big, it's very cold, and the cups are thin. It would be nice to go there when it's warmer, and the dinner is also quite delicious.