The Excelsior, a Luxury Collection Hotel, Florence
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1 room, 2 adults, 0 children
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The Excelsior, a Luxury Collection Hotel, Florence
Opened in 2025
No.7 of Premium Hotels in Tuscany
Piazza Ognissanti, 3, Santa Maria Novella, Florence, Tuscany, 50123, Italy
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Highlights
Delicious breakfast
Pets welcome
Newly opened
Lots to doAmenities
Massage room
Gym
Private parking
Bar
Tennis court
Restaurant
Station pick-up service
Conference room
All amenities
Property Description
Ideally situated near the historic Ponte Vecchio, this legendary retreat is deeply woven into the cultural and artistic fabric of Florence. With 171 exquisitely designed rooms and suites—many featuring private balconies and terraces—The Excelsior offers a refined sanctuary where heritage meets contemporary sophistication.Elevating the city’s social and culinary scene, COSIMO, the hotel’s rooftop bar and restaurant, invites guests to indulge in crafted cuisine and signature cocktails while taking in breathtaking 360° views of Florence’s storied landmarks and rolling Tuscan hills. Whether seeking intimate moments of reflection or vibrant gatherings, The Excelsior is where history, artistry, and modern luxury converge to create unforgettable experiences.
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8.8/10
Good service, clean rooms
All 78 reviews
Surroundings
Airport: Florence "Amerigo Vespucci" Airport
(7.2 km)
Train: Firenze Santa Maria Novella Railway Station
(750m)
Train: Leopolda Station
(1.0 km)
Landmarks: Basilica of Santa Maria Novella
(410m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
4
Junior Suite with Terrace
1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Toothbrushes
Private toilet
Check Availability
3
Penthouse
1 King bed
Has window
Non-smoking
Toothbrushes
Body wash
Toothpaste
Curtains
Check Availability
2
Deluxe King Room
1 King bed
Has window
Non-smoking
Minibar
Toothbrushes
Private toilet
Body wash
Check Availability
3
Premium King Room with Arno River View
1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Toothbrushes
Private toilet
Check Availability
3
Deluxe King Room with Arno River View
1 King bed
Has window
Non-smoking
Toothbrushes
Body wash
Toothpaste
Curtains
Check Availability
3
Premium King Room
1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Toothbrushes
Check Availability
5
Presidential Suite
1 King bed
Has window
Non-smoking
Toothpaste
Curtains
Bathtub or shower
Hot water (24 hours)
Check Availability
3
Junior Suite
1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
4
Belvedere Suite
1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Toothbrushes
Private toilet
Check Availability
4
Junior Suite with Arno River View
1 King bed
Has window
Non-smoking
Toothbrushes
Body wash
Toothpaste
Curtains
Check Availability
5
Grand Deluxe Suite
1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Toothbrushes
Private toilet
Check Availability
Single Room
1 Queen bed
Has window
Non-smoking
Toothpaste
Curtains
Hot water (24 hours)
Check Availability
Hide Room Types
Guest Reviews
8.8/10
Very Good
78 reviews
Verified Reviews- Cleanliness9.4
- Amenities8.3
- Location8.3
- Service9.4
Average for similar properties in Florence
AI Summary
The hotel excels in service with friendly staff and prime riverside location. Guests love the quality breakfast and spacious, clean rooms with stunning river views. Convenient access to transportation and dining options.
wagonwang
December 29, 2024
During my stay, the hotel was undergoing a large-scale renovation. Half of the entrance was sealed, the lobby became smaller, and the rooftop restaurant with a view was closed. It looks like this project will take more than a year to complete.
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Anonymous User
March 5, 2024
Nice hotel
Original TextTranslation provided by Google
Qingzhoumasuo
February 18, 2024
Good service, clean rooms
Original TextTranslation provided by Google
Anonymous User
October 29, 2023
Facilities: good
Health: good
Good environment
good service
Good location and good view
Original TextTranslation provided by Google
Guest User
August 29, 2023
The location is strategic, the scenery is pleasant, and travel is convenient; the breakfast is delicious and rich, and the service at the front desk and restaurant is warm and thoughtful.
Original TextTranslation provided by Google
Guest User
June 5, 2023
The service was extremely poor. The fire alarm rang at 5 o'clock in the morning and lasted until nearly 8 o'clock. The hotel did not explain or apologize. There are a lot of people at breakfast, and there is almost no service. The house is super old. The penthouse suite has a good view from the terrace, but nothing else. I feel that the overall hotels in Italy are very poor. The price is still very expensive.
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Guest User
August 22, 2025
I had a wonderful stay at the newly rebranded Excelsior, a Luxury Collection Hotel, in Florence. Although there was a change to my itinerary and the reservation was modified at a reasonably late time, the staff on the property went above and beyond to accommodate me during the busy summer travel period, despite the hotel being at high occupancy. I wish to extend a heartfelt recognition and thanks to Ilatia, who was so warm and offered assistance at great length to ensure the stay was a comfortable and memorable one. The property is a historic building with a rich history, and a refined and up-to-date interior that preserves its legacy. The staff explained during check-in that the hotel has hosted many distinguished guests over the years, including celebrities. The guest room allocated was on the top floor and came with a lovely private terrace, featuring plenty of outdoor seating and a fantastic view of Florence and the Arno River. Overall, I was very impressed with the hotel's service, amenities, and location, which is within a short walk of all major sights and restaurants. I highly recommend this property and look forward to returning next time I visit Florence.
Guest User
August 22, 2025
Quite simply a fabulous lunch. An amazing rooftop experience in Florence.what a beautiful restaurant!!! Food was so delicious. The service was exceptional. Greeted by a charming Jessica and kudos to Ava for taking care of us. Plus to all of the staff for super attentiveness. Can’t wait to return.
Services & Amenities
Most popular business facilities
Massage room
Gym
Private parking
Additional charge
Bar
Tennis court
Off-site
Restaurant
Station pick-up service
Additional charge
Conference room
Additional charge
Multi-function room
Business center
Childcare service
Additional charge
Tour and ticket booking service
24-hour front desk
Wi-Fi in public areas
Luggage storage
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Parking
Private (exclusively for guests) is available Off-site parking, and Charge, €55.00 (approx. RUB 5,169.79) Daily. Reservation not needed.
Private parking
Additional charge
Valet parking
Additional charge
Transportation
Station drop-off service
Additional charge
Shuttle service
Additional charge
Station pick-up service
Additional charge
Business Services
Multi-function room
Fax/copying service
Additional charge
Wedding service
Conference room
Additional charge
Business center
Front Desk Services
24-hour front desk
Concierge service
VIP check-in service
Safe at front desk
Luggage storage
Tour and ticket booking service
Languages Spoken
English
French
Italian
Spanish
Food & Drink
Snack bar
Halal meals provided
Off-site
Bar
Room service
Public Areas
No smoking in public areas
Elevator
Health & Wellness
Tennis court
Off-site
Beauty and makeup
Gym
Massage room
Cleaning Services
Dry cleaning
Additional charge
Ironing service
Additional charge
Clothes dryer
Laundry service (on-site)
Additional charge
Clothes steamer
Facilities for Children
Childcare service
Additional charge
Children's meals available
Accessibility
Handrails on stairs
Accessible rooms available
Safety & Security
Intruder alarm
Smoke detector
CCTV in public areas
First aid kit
Fire extinguisher
Security personnel
Property Policies
Check-in and Check-out Times
Check-in: after 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Child policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
StyleSet menu
| Age | Fee |
|---|---|
Adult | Set menu:€44.50 (approx. RUB 4,182.83) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are allowed on requestFree
Types of pets allowed: dogs
Service animals
Service animals are allowed on request
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the hotel
- Cash
Property Description
- Opened: 2025
- Number of Rooms: 171
Phone:+39-055-27151
Email:Excelsiorflorence@luxurycollection.com
Ideally situated near the historic Ponte Vecchio, this legendary retreat is deeply woven into the cultural and artistic fabric of Florence. With 171 exquisitely designed rooms and suites—many featuring private balconies and terraces—The Excelsior offers a refined sanctuary where heritage meets contemporary sophistication.Elevating the city’s social and culinary scene, COSIMO, the hotel’s rooftop bar and restaurant, invites guests to indulge in crafted cuisine and signature cocktails while taking in breathtaking 360° views of Florence’s storied landmarks and rolling Tuscan hills. Whether seeking intimate moments of reflection or vibrant gatherings, The Excelsior is where history, artistry, and modern luxury converge to create unforgettable experiences.
Frequently Asked Questions
What is the cancellation policy for The Excelsior, a Luxury Collection Hotel, Florence?
The cancellation policy for The Excelsior, a Luxury Collection Hotel, Florence varies depending on the type of room and booking conditions.What is the cancellation policy for The Excelsior, a Luxury Collection Hotel, Florence?
What are the check-in and check-out times at The Excelsior, a Luxury Collection Hotel, Florence?
Standard check-in time at The Excelsior, a Luxury Collection Hotel, Florence is 15:00 and check-out time is 12:00.What are the check-in and check-out times at The Excelsior, a Luxury Collection Hotel, Florence?
What amenities and services are available at The Excelsior, a Luxury Collection Hotel, Florence ?
The Excelsior, a Luxury Collection Hotel, Florence offer top amenities and services include Shuttle service.What amenities and services are available at The Excelsior, a Luxury Collection Hotel, Florence ?
Can I bring my pet inside the The Excelsior, a Luxury Collection Hotel, Florence?
Pets are allowed on request at The Excelsior, a Luxury Collection Hotel, Florence. Charges may be applicable.Can I bring my pet inside the The Excelsior, a Luxury Collection Hotel, Florence?
How far is the The Excelsior, a Luxury Collection Hotel, Florence from the closest airport?
The closest airport is Florence "Amerigo Vespucci" Airport, and it is about 21 mins from hotel by car (7.2 km).How far is the The Excelsior, a Luxury Collection Hotel, Florence from the closest airport?
About This Property
| Nearest Airport | Florence "Amerigo Vespucci" Airport |
|---|---|
| Distance to Airport | 7.17KM |
| Nearest Train Station | Firenze Santa Maria Novella Railway Station |
| Distance to Train Station | 0.75KM |
| Average Price From | RUB163467 |
| Hotel Star Rating | 5 |