Hotel Silla

交通便利，價格合適，早餐挺豐富的，出門就是地鐵

The location of this hotel is still very convenient, but I encountered some problems during my stay that made me not very happy. I placed an order and paid for it on Ctrip very early. Considering that I would stay for three days, I wanted a larger space, so I booked a large 25-square-meter room in the hotel. I went to the front desk of the store and asked for it without explaining it. I checked into a room of less than 20 square meters. I immediately asked the front desk, and the front desk admitted that this room type was not the one I booked, but it was the last one. I contacted Ctrip customer service, and Ctrip customer service contacted the agent and said yes, it was this room. I took a photo and sent it to Ctrip. After checking with the agent, Ctrip changed the room the next day and refunded part of the price difference. No comments will be made on the above process. Those who are willing to read the evaluation can make their own judgment. The room I changed later was less than 25 square meters from the direct view, but it was not bad, so I stayed there so as not to affect my travel mood. The hotel service is generally okay, and the breakfast is also okay. The pictures above are the rooms we stayed in on the first and second days respectively. The hotel is very close to the Uffizi Gallery, Ponte Vecchio, and Michelangelo Square.

Everything was perfect! Grazie mille!!