P.za di Santa Maria Novella, 1, Florence, Tuscany, 50123, ItalyView Hotel Details
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Santa Maria Novella - Wtb Hotels Guest Reviews
4.5/5
Great
114 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.5
Amenities4.4
Service4.6
Cleanliness4.5
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All reviews(114)
Positive reviews(14)
Reviews with photos/video(2)
Great service(8)
Great location(7)
Awesome stay(5)
Pui Yi Rebecca
Family Condo, 3 Bedrooms, City View, Annex Building
Stayed in Jul 2024
Family
8 review
4.7/5
Amazing
Posted on Sep 8, 2024
Very nice room. Good location.
pawinpp
Superior Room
Stayed in Feb 2024
Travel with friends
5 review
4.0/5
Very Good
Posted on Mar 7, 2024
Close to train station
Anzhenqingjie
Superior Triple Room with City View
Stayed in Feb 2024
Family
23 review
5.0/5
Outstanding
Posted on Feb 17, 2024
A great hotel. The overall style of the hotel is Italian classical retro style. The service of the hotel is also very good. The location is very good. It is very close to the Cathedral of Santa Maria del Fiore. It only takes 7-10 minutes to walk. You can see the city through the window at night. The night view has a unique flavor
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Superior Triple Room
Stayed in Feb 2024
Family
3 review
4.2/5
Very Good
Posted on Feb 16, 2024
Great location and hotel condition.
Breakfast is ordinary.
Good service.
If I go again, I will visit this hotel again.
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Summerisme
Superior Room
Stayed in Feb 2024
Travel with friends
2 review
3.0/5
Posted on Feb 11, 2024
This hotel is in a good location and is great for sightseeing.
However, it is strongly recommended not to stay if you have large suitcases! Don't stay! ! The internal stairs are exhausting to climb! ! !
The hotel is very old. Although it is clean, it smells bad. If you mind, don't go there!
And the front desk charges 14 euros for booking a taxi. I cried and couldn't explain anything clearly.
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Guest User
Superior Triple Room
Stayed in Feb 2024
Family
1 review
5.0/5
Outstanding
Posted on Feb 9, 2024
The location is 6 minutes from the station, and the view of the square from the room is very pretty.
I left my luggage before checking in and went to Pisa. All my luggage was in the room and all the staff were friendly.
The breakfast croissants and fruit were delicious, and the staff came and asked for the coffee. They would bring it to you if you asked for it.
When I first saw the hotel photos, I thought the bedding was a bit old-fashioned, but it wasn't at all. The bedding was of high quality, as if it was from the Renaissance era.
The bathroom is also very nice. Major tourist attractions, including the cathedral, were within a 10-minute walk!! I highly recommend it!! Thank you~~^^
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Guest User
Superior Triple Room
Stayed in Nov 2023
Travel with friends
17 review
5.0/5
Outstanding
Posted on Nov 30, 2023
This is the most satisfying hotel in this trip to Europe. It has an excellent location and excellent service. Every detail of the hotel shows elegance and taste. The beauty accumulated over time. I want to come back if I have the opportunity!
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Dangdixiangdaohaishou
Superior Triple Room
Stayed in Apr 2024
Travel with friends
2 review
4.0/5
Very Good
Posted on Apr 26, 2024
Not bad, European hotels all have small beds
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Anonymous User
Superior Room
Stayed in Dec 2022
Family
27 review
4.2/5
Very Good
Posted on Dec 9, 2022
The price/performance ratio is super high. The room is large and beautiful. It is very close to the train station and major attractions. The bar on the rooftop is very suitable for a drink after you come back at night. The only downside is that the staff is not enthusiastic enough
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Niaoshuerdai(shaoguitangzhu)
Superior Room
Stayed in Nov 2022
Couples
8 review
4.7/5
Amazing
Posted on Nov 8, 2022
The hotel service is very good, worth the price. But be aware that the hotel itself has a bar, so if the room is directly above, it will be noisy. I'm used to resting and it's fine. The nearby restaurants introduced are great! Luggage storage is free, and it only takes 6-7 minutes to walk to the train station.
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amimas
Superior Room with View
Stayed in Mar 2023
Solo travelers
7 review
5.0/5
Outstanding
Posted on Jun 7, 2023
The hotel is OK, quite retro
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Guest User
Superior Room
Stayed in Oct 2022
Couples
2 review
4.5/5
Great
Posted on Nov 6, 2022
Central structure, excellent services
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Guest User
Superior Triple Room with City View
Stayed in Jul 2024
Family
2 review
5.0/5
Outstanding
Posted on Aug 10, 2024
호텔과 호텔직원분들이 만들어내는 특유의 품격이 있으며
위트있고 친절하시며 청결하고 품위있는 호텔이었습니다.
걸어서 두오모까지도 무리없는 거리에 있어요
유럽국가들 중 가장 기분좋게 머무른 호텔입니다.
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Diaoxingxingderen
Family Condo, 3 Bedrooms, City View, Annex Building