Family friendly Hotels in Chicago

Separate the truly excellent Webster Grille restaurant from this hotel and you have ... nothing that recommends staying here. But the Webster Grille is expensive ($95 steaks and up.) So, there is a bit of a mismatch. Check-in took forever because they had one person at the desk handling a line that literally went out the door. Hotels know who is coming in and should plan accordingly. I was here 5 nights, and 6 days and got housekeeping service twice despite asking for it each day. One day they came in and emptied the garbage cans and threw some towels on the bed and tossed in a couple of Keurig cups. There are just too many other options to stay here. The beds and sheets are pretty good, but it's just a place to stay - no frills and poor service. I will look elsewhere next trip.

Clean room with comfortable beds. Very busy location . The only negative is the cost of parking is ridiculous at $62/night.

Our family had a wonderful stay at the St Regis in Chicago! We had heard wonderful reviews from friends who had stayed her, but they still exceeded expectations. We do a holiday staycation every year in the city, and they went out of their way to make sure our family had a memorable time and felt welcome, even offering holiday-themed treats. Our children definitely indulged in their candy cart in the lobby, one of their favorite parts of the hotel. The hotel's festive decoration and ambiance was a perfect holiday atmosphere. Our suite was spacious and comfortable and the view of the Navy Pier fireworks was spectacular from our room! However, if you do not have a room with a great view, the front desk did also inform us that watching from just outside the front lobby provides an excellent viewpoint. Our family ate at Tre Dita on Friday night, and everyone loved their food, even our picky 11 year old. Breakfast at Miru was equally delicious. The one downside was that room service was already too busy to take additional orders by 9am on Sunday, but the hotel was apologetic and offered other solutions. Unfortunately, we did not have time to check out the pool or spa, but hopefully will another time. Overall, the hotel did an amazing job of balancing luxury with genuine warmth and friendliness. They were always offering to help, and we had a wonderful time. It was our first stay here but certainly will not be our last. Our kids are already asking to go back next year!

This is a great hotel in an excellent location for exploring Chicago. We stayed two nights here before moving up to another Marriott up by Wrigley for some ballgames. Cab ride to Second City was 10 minutes. Uber back was easy to procure and the same travel time. It's about a two block walk from the Architectural River Cruise (book the one that's associated with the non-profit Architectural Museum--it's on the same side of the river as the hotel). There's a Lou Malnotti's Pizza about two blocks away in the Wrigley Building (Chicago-style pizza!). It's right around the corner from the Loop and the Chicago Theater. You're several blocks from the grand public park with all the sculptures. If you book a river view room, it's a really great look--the hotel is directly across the water from those twin honey-combed, circular apartment houses featured in every picture of Chicago. The only drawback is that to the right, you get a slanted view of ”TRUMP” on the side of that branded hotel, sure sign of an egomaniac that no other building in town emulates. Also seems so totally out of place in such a progressive, forward-thinking city. The downtown, otherwise, is beautiful. You can rent a car about 6 blocks away in the Hilton on Grand Avenue for a drive out to Oak Park (recommend the Frank Lloyd Wright Home and Museum there) and then back along beautiful Lake Shore Drive. There's a Corner Bakery about two blocks up the street if you want to do breakfast. The food at the hotel's bar on Floor 3??? was pricey but good. Appetizers, mostly, but enough to get you by. Hotel is clean. Staff very friendly. Upscale, for sure.

Our six night stay was surprisingly quiet. Population was sp**** in The South Loop. And there wasn’t a close by mall or large grocery store. But the main attractions like the zoo, art museum, science museum can be easily reached by cab. By 10am, there are almost no cars on the street on the weekend. Felt isolated and alone walking on the street. The district at night has it’s dangers. Robbery is rampant; but at least you won’t be killed. Friendly advice from the hotel. The room rate is high yet didnt include room slippers or toothbrushes. Water bottle wasnt free; charges were $6 a bottle. But I did enjoy the Food Hall on the ground floor and prices were reasonable at $10 for a fresh large salad or $14 for a pizza. The ramen noodles wasn’t too good though. The meat was dry and 8 slices too many. The Food Hall is only opened when the hotel has high occupancy (I was told). There is a small refrigerator in the room. Free of charge. We asked for a late checkout and the answer was a clear ‘No’. Even with a Marriott membership, an extra hour was not possible. Our room was very clean and with a good view; floor to ceiling window. Very comfortable stay. Any improvements? The front desk lady could have been more welcoming or friendlier maybe.

The experience from check-in to check-out was superb. The staff was friendly and helpful. The location is perfect because it is the heart of everything on Michigan Avenue! When we walked out of the hotel, shopping and restaurants were all around! I would definitely stay here again in the future.

So it’s almost 10pm me and my partner are having a terrible air BnB experience and we decide not to stay at the air BnB and instead we find a hotel to stay the night at. We decided on the Monaco and headed that way with defeat in our hearts and sadness in our eyes. Upon arrival Jovan was there waiting for us with a smile on his face and kindness in his eyes. He greeted us and welcomed us in and immediately we felt hospitality wash over us like a tidal wave after our horrid adventure beforehand. We asked if he was willing to match the rate we found on a website and this sweet angel said yes! He might as well been covered in gold and sparkling with divine light because he was our midnight savior!!!! He gave us our keys after some pleasant conversation about past Air BnB experiences and set us upon our way to our luxurious room! The wallpaper? Great! The art on the walls? Fantastic! The alcove over looking the city?! MAGNIFICENT! 100/10 would stay there again and exchange pleasantries with Jovan!

We were really excited as this was our first trip to Chicago and this hotel was recommended to us. I loved that it had an indoor pool for my kids to swim in, free continental breakfast and a good location. When we booked our trip, the price was $255 a night, but when we got there, I saw online it was $145/night which is more reasonable given all the issues we encountered. We got there late at night and didn’t have any issues checking in. The next day we went to use the pool and it was ice cold. My kids were in it for maybe 5 minutes and were done because it was too cold. I told the front desk and they contacted maintenance to see what was wrong. The table in our room was falling apart and broke when my one year old was under it. My husband caught it and put it back together. We contacted the front desk and maintenance eventually came and put brackets on the legs to “stabilize” it. We tried the pool the next day, and it was ever colder. My husband said it was colder than a lake. Contacted the front again and they would look at it. The A/C in our room was broken and said it was set for 65 degrees but the room was reading 78 degrees. The pictures of the pool area also showed a hot tub, which was not the case. I tried to use our phone to call the front about something and both phones were broken and not working. We also weren’t given our vouchers for the bar until the last day we were there. Overall it was disappointing stay for the week.

It's very clean and the service is good. It's right in the city center. It's convenient. It's suitable for friends who like to go to scenic spots. But if you drive there, the parking fee is a bit expensive! !

Very convenient location in downtown Chicago. Walking distance to lakeshore and navy pier. Lots of good restaurants nearby. The room is modern and spacious.