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Latest Reviews for Escambia County Hotels

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Courtyard Pensacola I-10 West
4.3/5100 Reviews
We checked in on Saturday evening, we were told housekeeping would be provided every other day. We did not receive housekeeping Monday so when we returned in the evening, my husband went down to the desk and was given some towels. That's not housekeeping. When we returned Tuesday afternoon, same thing. No housekeeping; room hadn't been vacuumed, trash hadn't been emptied, no replacement bath tissue, no clean towels. No housekeeping. This time I went down to the desk and was offered towels. I asked if housekeeping was still in the building and was told yes so I asked that housekeeping bring towels and bath tissue to our room. Instead, a desk clerk brought some towels to the room. I had to ask again for toilet tissue and was assured the room would be taken care of. We spent the day out Wednesday and when we returned, the bed had been made without the sheets being changed and the trash had been emptied, two clean towels and no clean glasses. We aren't Marriott employees and we, as paying guests, should never be expected to shlep towels and bath tissue to our room. We stayed five days at a cost of close to $1,100 including taxes and this hotel thinks WE should service our room? I'm sure they're experiencing staff shortages, virtually all businesses are but as someone who has spent a lifetime dealing with the public, the cardinal rule of customer service is to first own the problem, apologize, and then correct it. None of that happened. We went down to breakfast Sunday morning. I asked the breakfast attendant if she needed our room number as we had booked the ”Stay for breakfast” rate. She sid it would be okay for that morning but I should stop at the desk the next morning and get a ”card”. I said thanks, I'll do that. When I did stop at the desk on Monday morning to get the ”card”, she had no idea what I was talking about and told me to show my confirmation email to the breakfast attendant. The Monday attendant had no idea what card I was referring to and had no interest in our confirmation email. She said she'd just put us on the ”Breakfast Club” and it's all fine. The right hand has no clue what the left is doing in this hotel. Marriott didn't just drop the ball on this, they succeeded in convincing us that this chain is completely off the list of possible options.
Holiday Inn Resort Pensacola Beach Gulf Front
4.5/5105 Reviews
Although the pandemic made things a little weird Holiday Inn Resort managed to continue to provide great service constantly calling our room to make sure we did not need anything. Our room was clean and very comfortable. The pools were all great and every common area was clean! Definitely will be booking with them again! We had a great view on the gulf side!
SpringHill Suites Pensacola Beach
4.5/5101 Reviews
It was an excellent stay, a beautiful hotel on an immaculate beach. Me and my dad spent 2 nights here, and spent much of our time with the bartender Dana, who did such a great job. She was personable, went out of her way to help us, and a joy to spend time with.
Courtyard Pensacola Downtown
4.3/597 Reviews
Von checked us in is amazing .. The stay was great, need a little work in the housekeeping department but overall the stay was good. The location isn't far from the beach. There are many places to eat around the area even walking distance from the hotel..
Hilton Garden Inn Pensacola Airport - Medical Center
4.4/595 Reviews
Good breakfast, very close to the airport, Shuttle, airport shuttle, very convenient. When you arrive at the airport, you call the hotel and they will pick it up. But be sure to pay attention to the tip: breakfast $3 (even if you booked a room with an early breakfast), clean the room for $2, and the driver picks up $5.
Courtyard by Marriott Pensacola
4.1/5103 Reviews
When we arrived the front desk agent, whose name I didn’t catch, gave a wonderful greeting when me and my family arrived on Sept 22nd. The room we received was a really nice room with a view of the bonfire pits. The location was a great and only 20 minutes from the beach. After visiting the beach, we stopped at the desk to get food recommendations. Shannon the front desk agent was very welcoming and provided us with a restaurant named bubbas. Shannon made us laugh and provided coupon to the restaurant. We had our 1 year daughter and normally my daughter is shy. However Shannon was able to bring the biggest smile to my baby’s face. The added bonus, Shannon provided snacks for my baby. Shannon is what you’d expect of a front desk agent.

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Property Information for Tourists

Highest PricePHP 62,577
Lowest PricePHP 4,437
Number of Reviews1,722
Total Properties568
Average Price (Weekdays)PHP 19,609
Average Price (Weekends)PHP 18,926