Kochi Marriott Hotel Reviews

Bad welcome! At the time of check in, forget the welcome and welcome drink, we were offered a city view room whereas we had booked for the Pool View ( better view and more price) room.( Approximately Rs 15,000 / USD 150 per night ) We were made to go up and down two times to check different rooms. The staff at the reception tried his best to offer less priced room with additional benefit of Lounge access. Only when we put our foot down, we were offered the room we paid for only after 1 hour of wait. We checked in at 6:00pm finally. I never understood the logic behind not allotting the room which paid for. Be sure not to book this hotel during the Season ( Christmas vacation). It is highly chaotic during this season. Room service was good. The room was clean. Room offered a great pool view. We booked the New Year Poolside Party with them which was absolutely let down. Bad music and average food and below average drink options. Highlight is Breakfast and the staff is courteous. Stay here if you get good deals.

Our stay at Marriott Kochi was excellent! From the food to the service.. we couldn't have asked for anything more. They were on point for everything! We got a free room upgrade and the staffs were really going the extra mile for us. Food spread was excellent too. Our babies had a great time and actually requested us to take them back to the hotel when we checked-in to another hotel at another state the next day. Will definitely be back here again and highly recommended this hotel to everyone.. A big thank you once again to the management and staffs at Marriott Kochi for the excellent service!!

Wonderful stay, near to lulu mall 2 minute walk with buggy service, great breakfast , clean swimming pool

Staff were friendly and professional. Check in was hassle free Room was clean Tv had many channels Breakfast spread is sumptuous Has a shuttle service to lulu mall even though walking to lulu mall is less than 5mins

Nice hotel, close to the metro station. Beeakfast was very good and staff very friendly