2-Star Hotels in Elmsford

The hotel looks old, but it is well maintained and belongs to the HILTON hotel. The room has no way to open the window, it is a bit wet. The hotel front desk Xiaohe is quite willing to chat. It was very convenient to book the airport where Red Dot’s car went.

We were super grateful to find this hotel at the last minute when we were too tired to drive any further.  Very clean. The only complaint is the alarm in the neighboring room went off super early and after five minutes I eventually got up to call someone to go turn it off.

The front desk is absolutely professional! Witness a very angry Spanish lady whom she booked her reservation online and was demanding the front desk manager to acknowledge the rate. Which was not a good way to speak in that matter if she would’ve been nice maybe it would have been acknowledged. Besides that my stay was absolutely great!! Workers are terrific!! And they mention and grab and go breakfast which they made very clear! I’d definitely recommend this place !! Hospitality was great!!!

I have to travel to Westchester County often during the month; and sometimes very last min. It seems that every time I check in, I am greeted with a smiling, welcoming gentleman by the name of Dwight. The quality of hospitality he extends is top notch. He recommends the best rooms for my taste as well as provides me with food options in the surrounding area. He provides water and I was even given candy during Halloween (I know, I know) but it's the thoughtfulness and courtesy he shares that keeps me coming back. Now I did have an issue during my extended stay; and, the manager that particular day did the bare minimum to resolve my issue. That manager also didn't let me finish my complaint before he was reciting a policy to me. This I found extremely rude and dismissive. Now, If Dwight had been there; I have no doubt my problem would have been handled with paramount concern and care. As a matter of fact, It is because of Dwight that I accepted the minuscule adjustment and only subtracted 1 star; knowing the issue, this review would have gotten a 2 star, Just Saying. Promote Dwight to Manager. Having a dedicated person like him in charge of staff would definitely have all the guest receiving the 5 Star treatment. Because if they modeled him; everyone from staff to guest would feel and have a fabulous experience. Dwight is a 5 Star Team Member!!!

Motel 6 Elmsford, NY - White Plains is located off of Interstate 287. Enjoy a round of golf at the St. Andrew Golf Club or make a trip to the Sherbrook Cellars. Free Wi-Fi available in all modern guest rooms.