Excellent service. Clean facilities. Great location. On service, the staff is courteous and responsive (from the front desk, to the maintenance people). Some go above and beyond, like Nanette, the lady in charge of breakfast. She made us feel at home. I had planned to spend one week at this hotel and then switch to other hotels to experience other places in the NY area. However, we were treated so well by Nanette that I extended the stay and spend the 3 weeks here. Housekeeping was very accomodating. I had business calls most of the day and did not want noise. I needed the cleaning, which they do only every other day, between calls, other days I just wanted towels and other supplies, which they promptly provided. Sometimes, I ordered DoorDash. Front desk kindly called my room if I had missed the deliveryp text. I did not want lingering food odor in the room. I just place the bag with containers outside and they picked it up regularly. They have a system. The facilities: restaurant, bar, sitting areas, elevators, etc. were always clean. I felt very comfortable in all of these areas. The room was large and clean. I had a large desk to work on. My view was towards the hill, which was very nice. The bar/restaurant at night offers good quality food at a good price. On location, there are several restaurants in the area within walking distance. There is a CVS and a HomeGoods one block away. The hotel is a short walk from the river. If you stay here, take a morning and/or evening walk and enjoy the NY skyline. You can see the view in my pictures. I felt safe walking around the hotel. One word of caution: if hotel noise bothers you, don't stay here. The floors are thiner than I am used to. We could hear every time the child upstairs jumpped off the bed or if they dropped something. And the guests below us could hear us walking (they called!) and we are small ladies. For me and my daughter, it was fine. We would laugh it off every time we heard noises. I will stay here again. Thank you staff of the Courtyard Marriott. Signed: the lady from 311.
Excellent
117 Reviews