Name: Mercure Hotel Duesseldorf Zentrum
Address: Roßstraße 61, Dusseldorf, 40476, Germany, Roßstraße 61, Overseas, Germany
Rating: 4.1

Mercure Hotel Duesseldorf Zentrum Reviews

Mercure

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Overall the hotel meets my expectaion at a resonable location and everything is okay, nothing to write home about but nothing to dissapiont either.

Personal war sehr nett, Reise mit Baby. Babybett wurde kostenlos zur Verfügung gestellt. Ein Schild außer an der Tür, ob das Zimmer gereinigt werden soll oder nicht, wäre gut, damit die Gäste nicht "ständig" gestört werden.

Staff was very nice, travel with baby. Baby bed was provided free of charge. A sign outside the door stating whether the room should be cleaned or not would be good so that guests are not "constantly" disturbed.

It's OK. I will consider staying next time.

24-hour front desk

Currency exchange

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Pets allowed

Non-smoking room

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We recently concluded a stay at Mercure Zentrum Düsseldorf from December 30, 2023, to January 1, 2024.   The hotel's advantageous location, just a 10-minute taxi ride from the shopping streets and the same time from a very nice wildprk, is it's best feature.  Upon arrival, check-in was efficient, the staff was friendly, and the room, in line with Mercure standards, offered satisfactory amenities including coffee and tea.   The hotel provides a convenient parking facility under the premises for 20 euros per night, which we chose over the free alternative across the street, considering the New Year's fireworks.  However, our overall experience was marred by significant noise disturbances during the night, contrary to the promised ”soundproof rooms” highlighted on Accor's website.  This was particularly disappointing and led us to question the effectiveness of the hotel's sound insulation.  In an attempt to address the inconvenience, the compensation provided (refund for one night of parking (20 euros)) seems inadequate, especially considering the total cost of the weekend stay amounted to just under 400 euros.  On a positive note, the breakfast offerings were commendable, featuring a diverse selection of items ranging from bacon, meatballs, and scrambled eggs to yogurts, muesli, cornflakes, cheeses, and deli meats.  However, the coffee from the machine left much to be desired, as it exhibited an unpalatable sourness, potentially stemming from an issue with the milk.  Fortunately, this could be easily rectified with instant coffee.  Adding to the drawbacks, the bathroom facilities were notably in need of renovation.  Mold was pervasive in various corners of the silicone, and some areas lacked proper sealing, detracting from the overall cleanliness and comfort of the accommodations.  While we departed contently with the perspective that ”it could have been worse,” the combination of noise disturbances and subpar bathroom conditions leaves us hesitant to choose Mercure Zentrum Düsseldorf for a second stay until improvements are made.

Chose this hotel as it has a bus stop right over the road from the airport as well as tram stops five minutes walk away that take you to the central shopping area, station and river. Its a nice small boutique hotel in a great location with extremely helpful and pleasant staff. The rooms are on the small side but are clean. There was a little noise at the back of the hotel but this was brief and didn't intefere with our sleep. Although we didn't have breakfast there it was available along with several other options to eat close by. Coffee or tea was available all day. It also had a small but nice seating area near reception and a bar. I would stay here again.

The staff was very nice to travel with baby. Baby bed was provided free of charge. A sign except at the door whether or not the room should be cleaned, would be good to ensure guests are not ”permanently” disturbed.

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Discover 43 Mercure Hotel Duesseldorf Zentrum reviews, rated 4.1 by real travelers on Trip.com. Explore what previous guests loved about the hotel, including its services, amenities, location, rooms, and more!

Mercure Hotel Duesseldorf Zentrum Reviews: 43 Verified Reviews Latest 2024 | Trip.com

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