NH Duesseldorf City - Photo Gallery

Response from Property: Dear Tanja,Thank you for your detailed feedback! We're pleased to hear that you found our hygiene standards, air conditioning, and blow-dryer to your satisfaction. We appreciate your comments about the location and understand your concerns about the train station at night. We apologize for the missing toothpaste and slippers in your room but these amenities are available on request via our StayApp. We're glad you had a nice experience overall and hope to welcome you back soon! Kind regards, OliverDeputy Manager

Response from Property: Dear Enzo1996,It's nice to hear that you found the facilities and infrastructure new and nice, and that the staff at reception were very nice. However, it is disappointing that your room was not cleaned despite your request, and a bug in the bathroom is certainly unpleasant. These issues can really detract from the overall experience. We had the bathroom checked by a professional pest control company and it was not a cockroach but a common bug which was removed.With best regards OliverDeputy Manager

Response from Property: Dear TJ,thank you for your stay at the NH Düsseldorf City and furthermore for your comment about our service. We regret that you were not satisfied during your stay. Your remarks we have already shared with our team. Thank you to give us the chance to improve day by day. Looking forward to welcome you back at the NH Hotel Group. Kind regards OliverDeputy Manager

Response from Property: Dear Sunshine,thank you very much for your positive review after staying with us!We hope we will see you again. Kind regards, Oliver Deputy Manager

Response from Property: Dear Guest,thank you very much for your positive review after staying with us!Great to hear that you enjoyed your stay with us.We hope we will see you again. Kind regards OliverDeputy Manager

Response from Property: Dear Guest,It's heartening to hear such positive feedback about our hotel. The spaciousness, cleanliness, and brightness of our rooms are indeed aspects that we pride ourselves on. We're happy to hear that you enjoyed the bathtub and found our breakfast selection rich and satisfying.Moreover, our location in the city center certainly has its benefits, and we're glad you found shopping and other conveniences easily accessible. We aim to provide our guests with the most comfortable and convenient experience possible. We hope you'll choose to stay with us again on your next visit to our city.Best Regards.OLIVERDeputy ManagerNH Düsseldorf City

Response from Property: Dear 筱灿12,Thank you for your kind words and thoughtful review. It is wonderful to hear that you enjoyed the spacious rooms, the quality of service, and the convenience of the location. Your satisfaction is truly important, and feedback like yours inspires us to continue creating memorable experiences for our guests.OLIVERDeputy ManagerNH Düsseldorf City

Response from Property: Dear Guest,Your kind words are truly appreciated. It's fantastic to hear that our modern facilities and secure environment met your expectations. We're also thrilled to hear that our location was convenient for you, being close to the train station.It's essential for us to provide a fast and efficient check-in/check-out process, and we're glad to know that our front desk team delivered on this. Moreover, your compliment about our team's politeness is a testament to their commitment to exceptional service.Knowing that you enjoyed our rich breakfast selection is also wonderful to hear. It is our aim to provide a variety of tasty and nourishing options to start your day right.We look forward to welcoming you back to our hotel in the future.Best regards.OLIVERDeputy ManagerNH Düsseldorf City

Response from Property: Estimado Marta, Nos alegra saber que encontró nuestra ubicación conveniente y que disfrutó de su estancia en nuestro hotel. Valoramos mucho su opinión y nos complace que haya podido asistir a su concierto de manera cómoda gracias a la cercanía de la estación. Esperamos tener la oportunidad de volver a recibirle en el futuro. Atentamente.OLIVERDeputy ManagerNH Düsseldorf City