Browse these genuine traveler ratings & reviews to find your perfect stay.
Posted onFeb 22, 2026
肉肉愛吃肉
The hotel is located in a remote area, but it's right by the sea. It has a private beach and several swimming pools, and the environment is very clean. You can order a quarter of a watermelon to eat by the beach or poolside; the watermelon is incredibly sweet. The breakfast was quite good, and the rooftop restaurant has sea views, but the food is a bit salty. The front desk staff were very helpful.
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Price per night from:€901
Posted onAug 10, 2025|Palm House Garden Room
YilimaizidereliangThe room was very spacious, clean, and tidy.
To get to and from restaurants, you need to take an Abra, just call for one. Waiting times can be a bit longer during peak hours, but it's generally quite quick otherwise.
For check-out, you'll need to call for a buggy (shuttle bus).
The Madinat Jumeirah complex has four different hotels all close to each other, each with its own unique style. The beaches and pools are fantastic and you'll never get enough of them! It's also very close to the Burj Al Arab.
It's a great place for photos.
The service could use some improvement; some of the staff were quite rude.
Breakfast was very generous.
Recommended.
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Price per night from:€930
Posted onFeb 10, 2025
Anonymous User
The room has a balcony and the service is very good. There are not many varieties of breakfast, more suitable for Europe and America. There are almost no Chinese people in the whole hotel, only foreigners. It is very close to the castle market, and you can eat and go shopping on foot.
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Price per night from:€1,174
Posted onMar 4, 2026
Guest User
Well this hotel is perfect. The staff make the experience all the better. The breakfast is really good with lots to choose from. There is a menu you can choose from for lunch or evening meal. There is a shop and a little snack bar in the lobby. If you have the evening buffet it is adequate for the price. However, the food isn't warm and you gave to pay extra for anything to drink other than water.
The pool is really nice but goes into the shade by 12.
We were unfortunate enough to be here when gulf War was on and the staff were very good and calm. We were also put up till our flight free of charge for bed and breakfast
Not a lot to do if stuck in the hotel.
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Price per night from:€43
Posted onNov 14, 2025
Guest User
Here is a clear, natural English version of your review:
⸻
We stayed at the hotel from November 12 to 14, 2025, with my friend. On Trip.com we booked a premium room with two 1.5-meter beds. When we arrived, we were told that this option was “subject to availability,” and that they couldn’t give us this room because it wasn’t available. Instead, we were given an economy room with small beds.
There were blood stains on the sheets that they apparently couldn’t wash out. The room was cleaned poorly. The floor smelled so bad that it was hard to breathe. The breakfast was very poor — there was nothing to eat. I do not recommend staying at this hotel. The only good things are the proximity to the sea and the friendly staff. Otherwise, I don’t recommend it.
Unfortunately, the hotel has really deteriorated. I stayed here in 2024, and it was much better back then — the breakfast had more variety, and you could eat well. But in 2025 everything got worse: both the breakfast and the room cleaning. And there is a terrible smell in the hotel. Just awful.
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Price per night from:€81
Posted onOct 1, 2022
Guest User
First at all our room was changed from the back side to first line as a “compliment” from the hotel, until I realised that there is a 24 hour repair at the beach, every day continuing 10 days and nights with these machines working all the time!!! Very loudly in the room, louder at the pool, can’t sleep 😴 discusting!!!
Second of all: the room cleaners are from India 🇮🇳 and Pakistan 🇵🇰, and € 300 missed from my personal wallet ( my bad, that didn’t use the safe). After a lot of talks with a guy who is responsible for the safety there, he told me that couldn’t find my money at the room cleaners and suggest me to call the police for checking the fingerprints on my wallet, if they match with these of the cleaners than there would have an investigation… This maybe would took all the time from my vacation and I refused!!!
Very disappointing vacation, Dubai is the best place for relax, BUT NEVER in this place again, NEVER 👎!
P.S. The service at the restaurant, the food is perfect 👍
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Price per night from:€89
Posted onJan 5, 2026
Evgeny Mas
It's a pretty tired hotel that needs renovation. There are a lot of visitors from Russia and Kazakhstan- decide for yourself whether this is a plus or a minus. All for money and for the sake of money. For example, we came for the New Year holidays, so on New Year's Eve, the administration completely blocked the entrance to the beach of the hotel from where the Burj Khalifa was visible and demanded money for watching fireworks if there was no reserve table in their restaurant. For me, it was very inappropriate behavior towards to own guests, especially if the hotel positions itself as a five-star hotel, it was extremely unpleasant. My family and I are definitely not coming back here. One of the few advantages: there is certainly a wonderful garden on the territory and a small but cozy beach.
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Price per night from:€108
Posted onAug 27, 2026|Standard Room with 2 Single Beds
Guest UserEverything was great, except for one thing. The smell of moisture from the rooms and corridors is quite noticeable. If the carpets in the corridors and rooms were changed, the smell would likely improve. It seems like the carpets has been lingering for quite some time.
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Price per night from:€54