Al Khoory Courtyard Hotel

Al Khoory Courtyard Hotel Reviews

Al Khoory Courtyard Hotel

Al Waha St - Al Quoz - Al Quoz 3, Dubai, Emirate of Dubai, United Arab EmiratesSee Hotel Details
Al Khoory Courtyard Hotel
Al Khoory Courtyard HotelAl Khoory Courtyard HotelAl Khoory Courtyard Hotel
Choose dates to check available rooms
We Price Match
1 night

Guest Reviews

9/10
Great
152 review
Verified reviews
Location8.6
Amenities9.0
Service9.2
Cleanliness9.2
Filter by:
Sort by:
All reviews(152)
Positive reviews(146)
Reviews with photos/video(48)
Awesome stay(32)
Clean and tidy(29)
Friendly staff(24)
Great value for money(14)
Great swimming pool(12)
Delicious breakfast(6)
Great location(6)
Large rooms(5)
Negative reviews(6)
Guest User
Premium Room
Stayed in Dec 2024
Couples
9 review
10.0/10
Outstanding
Posted on Jan 12, 2025
best place in uae very good and very clean place
Response from Property: Dear Valued Guest,Thank you for staying with us and for sharing your experience. We appreciate your patronage, hence were disappointed to read that your recent experience was not up to your expectations.we sincerely apologize for the challenges experienced and rest assured that we have shared your feedback with our management in order to bring you a better experience on your next visit.Warm regards,Al Khoory Courtyard Hotel Management.
IceblastThor
Superior Room
Stayed in Mar 2025
Couples
1 review
5.5/10
Posted on Apr 24, 2025
I am extremely disappointed with my recent stay at this hotel. We booked three nights, yet our room was never cleaned during our stay. No one changed the towels or vacuumed the floor. On the second morning, we specifically requested at the front desk that our room be taken care of, as we had returned from a desert safari and sand had likely been carried in on our shoes. Additionally, the air conditioning was problematic. We set it to 23°C, but the room temperature display consistently showed 18-19°C. Overall, this experience did not meet our expectations.
Response from Property: Dear Valued Guest,Thank you very much for choosing Al Khoory Courtyard Hotel and sharing your valuable comments with us. We would like to express that we are genuinely sorry for this situation. Your comments are always guiding us on our path to continuously improve our services and guest satisfaction. Please rest assured that further to your comments this matter has been discussed and evaluated with all relevant team members.Warm regards,Al Khoory Courtyard Hotel Management
Guest User
Superior Room
Stayed in Apr 2025
Solo travelers
1 review
8.0/10
Very Good
Posted on May 4, 2025
It’s very clean nice big room but the wi fi was very slow
Response from Property: Dear Valued Guest,We sincerely thank you for having chosen Al Khoory Courtyard Hotel for your recent stay. We value quality in all we do and strive to achieve it. It is important for us to understand how effectively we meet our guests' needs in order to constantly improve the standards of our services. We appreciate receiving your feedback and were delighted to read that you enjoyed your experience with us. We are glad to know that our rooms, staff, and hotel location suited your trip to Dubai, and we shall share your compliments with our team to keep them motivated. Meanwhile, please do contact us at your convenience for any requirements for your future stay in Dubai. Looking forward to welcoming you again.Warm regards,Al Khoory Courtyard Hotel Management.
Ebonie
Superior Room
Stayed in Mar 2024
Couples
5 review
8.5/10
Very Good
Posted on Apr 18, 2024
This hotel is great value for money. Although it is a bit far from anything, there are some small places to eat within walking distance, and the food provided by the hotel is excellent. The pool and sauna are lovely. The gym is small, and has no leg equipment, but it is good enough all things considered. We really enjoyed our stay here.
Response from Property: Dear Valued Guest,We sincerely thank you for having chosen Al Khoory Courtyard Hotel for your recent stay. We value quality in all we do and strive to achieve it. It is important for us to understand how effectively we meet our guests' needs in order to constantly improve the standards of our services.We appreciate receiving your feedback and were delighted to read that you enjoyed your experience with us. We are glad to know that our rooms, staff, and hotel location suited your trip to Dubai, and we shall share your compliments with our team to keep them motivated. Meanwhile, please do contact us at your convenience for any requirements for your future stay in Dubai. Looking forward to welcoming you again.Warm regards,Al Khoory Courtyard Hotel Management.
Yerbolat
City View Room
Stayed in May 2024
Couples
27 review
6.0/10
Posted on Jun 13, 2024
Hotel was good Follow are dirty Not bad to stay short term
Response from Property: Dear Valued Guest,Thank you for staying with us and for sharing your experience. We appreciate your patronage, hence were disappointed to read that your recent experience was not up to your expectations.we sincerely apologize for the challenges experienced and rest assured that we have shared your feedback with our management in order to bring you a better experience on your next visit.Warm regards,Al Khoory Courtyard Hotel Management.
V_m_K
Superior Room
Stayed in Jan 2024
Solo travelers
12 review
10.0/10
Outstanding
Posted on Feb 13, 2024
The hotel is nice. It has everything, good service, good hygiene, the bed is comfortable, the swimming is also nice. However, the only downside could be the location, it is a little far from downtown, there is no metro around, no taxi but the reception or security guards can help you get one online. Overall, I highly recommend it.
Response from Property: Dear Valued Guest,We sincerely thank you for having chosen Al Khoory Courtyard Hotel for your recent stay. We value quality in all we do and strive to achieve it. It is important for us to understand how effectively we meet our guests' needs in order to constantly improve the standards of our services.We appreciate receiving your feedback and were delighted to read that you enjoyed your experience with us. We are glad to know that our rooms, staff, and hotel location suited your trip to Dubai, and we shall share your compliments with our team to keep them motivated. Meanwhile, please do contact us at your convenience for any requirements for your future stay in Dubai. Looking forward to welcoming you again.Warm regards,Al Khoory Courtyard Hotel Management.
Anonymous User
Deluxe Room
Stayed in Jan 2024
Family
16 review
7.0/10
Posted on Feb 6, 2024
What did we like: We enjoyed the breakfast Our rooms were on the same floor Staff were accommodating and respectful The pool and gym was accessible and looked great What did we not like: Rooms were not ready for check in One room needed to be clean. Bathroom sink was dirty All of our rooms did not have tooth brush, or second towel so we had to request them Check in and check out required us to wait a minimum of 20minutes. This caused us to be late for a reservation. All in all it was a satisfactory stay.
Response from Property: Dear Valued Guest,We sincerely thank you for having chosen Al Khoory Courtyard Hotel for your recent stay. We value quality in all we do and strive to achieve it. It is important for us to understand how effectively we meet our guests' needs in order to constantly improve the standards of our services.We appreciate receiving your feedback and were delighted to read that you enjoyed your experience with us. We are glad to know that our rooms, staff, and hotel location suited your trip to Dubai, and we shall share your compliments with our team to keep them motivated. Meanwhile, please do contact us at your convenience for any requirements for your future stay in Dubai. Looking forward to welcoming you again.Warm regards,Al Khoory Courtyard Hotel Management.
Yanky77~Yuda
Deluxe Room
Stayed in Jun 2024
Travel with friends
2 review
10.0/10
Outstanding
Posted on Jul 26, 2024
Dear Kushni and Aswin, Sincere gratitude is extended for the exceptional service provided during my stay. I am particularly appreciative of the generous accommodation of a late check-out until 14:30, which greatly enhanced my experience by allowing me to enjoy my time without constraint. The current room 221 itself was of the highest standard, exhibiting both elegance and comfort in a manner that far exceeded my expectations. The view of the Burj Khalifa was equally impressive, offering a magnificent panorama that added to the overall excellence of my stay. Your attention to detail and dedication to providing an exemplary experience were truly remarkable. I am deeply grateful for the efforts made to ensure my visit was both memorable and enjoyable. Thank you once again for your outstanding service. I look forward to the opportunity to stay with you again in the future. Regards, Yuda
Response from Property: Dear Valued Guest,We appreciate you sharing this positive feedback.We're delighted to hear that our commitment to cleanliness met your expectations and that the daily treats added a special touch to your stay.Furthermore, it's wonderful to know that our team, especially Kushani and Ashwin, are thrilled to receive your kind words and appreciation for their friendliness and helpfulness.We look forward to welcoming you back.Warm regards,Al Khoory Courtyard Hotel Management.
Guest User
Superior Room
Stayed in Oct 2024
Business travelers
2 review
8.5/10
Very Good
Posted on Nov 30, 2024
its good experience with good staff and Charmy and helpful
Response from Property: Dear Valued Guest, We sincerely thank you for having chosen Al Khoory Courtyard Hotel for your recent stay. We value quality in all we do and strive to achieve it. It is important for us to understand how effectively we meet our guests' needs in order to constantly improve the standards of our services. We appreciate receiving your feedback and were delighted to read that you enjoyed your experience with us. We are glad to know that our rooms, staff, and hotel location suited your trip to Dubai, and we shall share your compliments with our team to keep them motivated. Meanwhile, please do contact us at your convenience for any requirements for your future stay in Dubai. Looking forward to welcoming you again. Warm regards, Al Khoory Courtyard Hotel Management.
Hustling heart
Superior Room
Stayed in Dec 2023
Travel with friends
24 review
10.0/10
Outstanding
Posted on Jan 22, 2024
Great stay. Great coffee place near the reception and the pool is amazing as well.
Response from Property: Dear Valued Guest,We sincerely thank you for having chosen Al Khoory Courtyard Hotel for your recent stay. We value quality in all we do and strive to achieve it. It is important for us to understand how effectively we meet our guests' needs in order to constantly improve the standards of our services.We appreciate receiving your feedback and were delighted to read that you enjoyed your experience with us. We are glad to know that our rooms, staff, and hotel location suited your trip to Dubai, and we shall share your compliments with our team to keep them motivated. Meanwhile, please do contact us at your convenience for any requirements for your future stay in Dubai. Looking forward to welcoming you again.Warm regards,Gopinath GopalanHotel Manager
Guest User
Courtyard Suite
Stayed in Mar 2024
Family
1 review
5.0/10
Posted on Apr 14, 2024
It the reservation from trip.com it was written there is sofa bed but when we arrived and checked in into the family suite the hotel informed us there is no sofa bed and it is a mistake from the trip.com The location of the suite window was on main street which was too noisy we couldn’t sleep at night. The cleaness of the carpet was not good
Response from Property: Dear Valued Guest,Thank you for staying with us and for sharing your experience. We appreciate your patronage, hence were disappointed to read that your recent experience was not up to your expectations.we sincerely apologize for the challenges experienced and rest assured that we have shared your feedback with our management in order to bring you a better experience on your next visit.Warm regards,Al Khoory Courtyard Hotel Management.
Guest User
Superior Room
Stayed in Mar 2024
Family
16 review
5.0/10
Posted on Apr 13, 2024
It’s the worst hotel in customer service ever. The hotel itself is nice and clean however their customer service sucks and take away the beauty of the hotel. I regret spending my money in a hotel treat their guests in a horrible and unprofessional way.
Response from Property: Dear Valued Guest,Thank you for staying with us and for sharing your experience. We appreciate your patronage, hence were disappointed to read that your recent experience was not up to your expectations. we sincerely apologize for the challenges experienced and rest assured that we have shared your feedback with our management in order to bring you a better experience on your next visit.Warm regards,Al Khoory Courtyard Hotel Management.
Anonymous User
Superior Room
Stayed in Feb 2024
Business travelers
1 review
9.5/10
Amazing
Posted on Apr 4, 2024
Good and clean hotel Rooms are big Service little slow Restaurant prices are high Will come back to this hotel again
Response from Property: Dear Valued Guest,We sincerely thank you for having chosen Al Khoory Courtyard Hotel for your recent stay. We value quality in all we do and strive to achieve it. It is important for us to understand how effectively we meet our guests' needs in order to constantly improve the standards of our services.We appreciate receiving your feedback and were delighted to read that you enjoyed your experience with us. We are glad to know that our rooms, staff, and hotel location suited your trip to Dubai, and we shall share your compliments with our team to keep them motivated. Meanwhile, please do contact us at your convenience for any requirements for your future stay in Dubai. Looking forward to welcoming you again.Warm regards,Al Khoory Courtyard Hotel Management.
Guest User
Premium Room
Stayed in Jan 2024
Business travelers
2 review
5.5/10
Posted on Feb 13, 2024
I paid deposit when I came and after checkout they told me we will refund the deposit to your account but I get nothing. This the way the thief do
Response from Property: Dear Valued Guest, Thank you for staying with us and for sharing your experience. We appreciate your patronage, hence were disappointed to read that your recent experience was not up to your expectations. I sincerely apologize for the challenges experienced and rest assured that we have shared your feedback with our management in order to bring you a better experience on your next visit. Warm regards, Al Khoory Courtyard Hotel Management.
Ynah Ebero
Superior Room
Stayed in May 2024
Couples
1 review
9.5/10
Amazing
Posted on Jun 12, 2024
It was good trip. Staff are very kind and service was good.
Response from Property: Dear Valued Guest,We sincerely thank you for having chosen Al Khoory Courtyard Hotel for your recent stay. We value quality in all we do and strive to achieve it. It is important for us to understand how effectively we meet our guests' needs in order to constantly improve the standards of our services.We appreciate receiving your feedback and were delighted to read that you enjoyed your experience with us. We are glad to know that our rooms, staff, and hotel location suited your trip to Dubai, and we shall share your compliments with our team to keep them motivated. Meanwhile, please do contact us at your convenience for any requirements for your future stay in Dubai. Looking forward to welcoming you again.Warm regards,Al Khoory Courtyard Hotel Management.