Citymax Hotel Business Bay

Citymax Hotel Business Bay Reviews

Citymax Hotel Business Bay

Al Amal Street - Al Khaleej Al Tejari 2 St - opposite Safeer Tower - 2 - Business Bay, Dubai, Emirate of Dubai, United Arab EmiratesView Hotel Details
Citymax Hotel Business Bay
Citymax Hotel Business BayCitymax Hotel Business BayCitymax Hotel Business Bay
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Citymax Hotel Business Bay Guest Reviews

4.2/5
Very Good
126 review
Verified reviews
Location4.3
Amenities4.0
Service4.3
Cleanliness4.2
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All reviews(126)
Positive reviews(118)
Reviews with photos/video(10)
Friendly owner(12)
Great location(11)
Awesome stay(10)
Negative reviews(8)
MRD33
Double Room
Stayed in Dec 2024
Business travelers
17 review
4.0/5
Very Good
Posted on Dec 13, 2024
Great young lady front of house staff, helpful and always willing to assist (wow) rooms are clean and maintained, busy hotel , had some issues with mosquito bites so unfortunately I had to raise a complaint, shame really. but because of the staff at the hotel I will rate my stay at good. WiFi signal good, local bar and restaurant in the hotel, decent coffee shop in the lobby, helpful business desk with good working computer. What makes this hotel is the “STAFF” and that sits good with me .
Guest User
Standard Twin Room
Stayed in Apr 2024
Solo travelers
14 review
3.5/5
Posted on May 29, 2024
Hotel always offers best prices at Business Bay. Clean rooms.
Response from Property: Dear Guest,Thank you for choosing to stay with Citymax Business Bay. It was a pleasure to have you as our guest and we truly value your business.We truly appreciate your positive feedback about our hotel. It will be a great pleasure to host you once again and continue to meet your expectations.We look forward to welcoming you back to Citymax Business Bay in the near futureWarm Regards,Tanveer Khan – Front office Manager
Sama81
Double Room
Stayed in May 2024
Couples
1 review
3.0/5
Posted on May 31, 2024
Good. Not bad Calm quiet
Response from Property: Dear Guest,Thank you for taking the time to complete our survey. We are very glad to know you were pleased with your overall stay. It was a pleasure to have you as our guest and we truly value your business. May we request you to spare some time out of your busy schedule to share your stay highlights and inform us should there be any issues that requires an immediate action. This will allow us to surpass our guest expectations in future. We look forward to welcoming you back to Citymax Business Bay in the near future.Warm Regards,Satish Nambiar – General Manager
Guest User
Double Room
Stayed in Nov 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Nov 26, 2024
Stay was fabulous prachi is the brilliant staff from reception
Ali ata94
Double Room
Stayed in Jul 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Aug 12, 2024
Everything is good sagar is very good and polite he assisted me and my friend for and long stay and Simran very good always smiling thank you so much one lady in lavazza cute dolly always giving discount
Response from Property: Dear Guest,Thank you for choosing to stay with Citymax Business Bay. It was a pleasure to have you as our guest and we truly value your business.We truly appreciate your positive feedback about our hotel. It will be a great pleasure to host you once again and continue to meet your expectations.Your kind appreciation for the team members has been well communicated.We look forward to welcoming you back to Citymax Business Bay in the near future.Warm Regards,Satish Nambiar – General Manager
Guest User
Double Room
Stayed in Jul 2024
Business travelers
4 review
3.0/5
Posted on Jul 5, 2024
Ants and flies in the room and luggage. Forgot my laundry when I checked out. Rude call center - you can never call the hotel directly.
Response from Property: Dear Guest, Thank you for choosing to stay with Citymax Business Bay. It was a pleasure to have you as our guest and we truly value your business.We appreciate taking the time to write this review. I am very sorry to hear that your stay did not meet your expectations. May we request you to spare some time out of your busy schedule to share your stay highlights and inform us should there be any issues that requires an immediate action. This will allow us to surpass our guest expectations in future. We look forward to welcoming you back to Citymax Business Bay in the near future.Warm Regards,Tanveer Khan – Front Office Manager
Guest User
Double Room
Stayed in Sep 2024
Solo travelers
22 review
4.0/5
Very Good
Posted on Sep 24, 2024
Very good service and staff but location needs a car and no shops around
Response from Property: Dear Guest,Thank you for choosing to stay with Citymax Business Bay. It was a pleasure to have you as our guest and we truly value your business.We truly appreciate your positive feedback about our hotel. It will be a great pleasure to host you once again and continue to meet your expectations.Your kind appreciation for the team members has been well communicated.We look forward to welcoming you back to Citymax Business Bay in the near future.Kind regards,Tanveer Khan Front Office Manager
Ouk Sopheak
Executive Double Room Non Smoking
Stayed in Oct 2024
Business travelers
19 review
3.0/5
Posted on Oct 26, 2024
Location is good, but staff in restaurants no attention
Response from Property: Dear Guest,Thank you for taking the time to share your feedback about your recent stay with us. We’re delighted to hear that you enjoyed our location, but we sincerely apologize for the lack of attention you experienced from our restaurant staff.Your comments are invaluable to us, and we take them seriously. We strive to provide excellent service to all our guests, and we regret that we did not meet that standard during your visit.We will address this issue with our restaurant team to ensure that they understand the importance of attentive service and guest engagement. Your experience will help us improve and provide a better atmosphere for all our guests.We appreciate your feedback and hope you will consider staying with us again in the future.Warm Regards,Tanveer Khan – Front Office Manage
KIen
Double Room
Stayed in May 2024
Couples
3 review
5.0/5
Outstanding
Posted on May 21, 2024
Perfect place for staying in Dubai restaurants and bar and 24 hrs room service are perfectly
Response from Property: Dear Guest,Thank you for choosing to stay with Citymax Business Bay. It was a pleasure to have you as our guest and we truly value your business.We truly appreciate your positive feedback about our hotel. It will be a great pleasure to host you once again and continue to meet your expectations.Your kind appreciation for the team members has been well communicated.We look forward to welcoming you back to Citymax Business Bay in the near future.Warm Regards,Satish Nambiar – General Manager
Guest User
Double Or Twin Room
Stayed in Jul 2024
Business travelers
3 review
3.5/5
Posted on Oct 15, 2024
need to do a lot for cleaning, room service, breakfast menu
Response from Property: Dear Guest,Thank you for your time to complete our survey. It was a pleasure to have you as our guest and we truly value your business.We appreciate taking the time to write this review. I am very sorry to hear that your stay did not meet your expectations. I will share your comment with the relevant department to check if an improvement can be made. I can fully understand it was uncomfortable from your viewpoint and you can rest assured this issue will be looked into in order to avoid recurrence.Your comments and feedback will be shared with the entire team.We look forward to welcoming you back to Citymax Business Bay in the near future.Warm regards,Satish Nambiar – General Manager
Guest User
Double Room
Stayed in Jul 2024
Business travelers
1 review
4.7/5
Amazing
Posted on Jul 18, 2024
Very good hotel , I recommend it for all travellers .
Response from Property: Dear Guest,Thank you for choosing to stay with Citymax Business Bay. It was a pleasure to have you as our guest and we truly value your business.We are delighted to know that you had a pleasant stay with us.Thank you for recommending our hotel to other travelers. I’m sure our entire hotel team enjoyed catering to your needs as much as you enjoyed your stay. We look forward to welcoming you back to Citymax Business Bay in the near future.Warm Regards,Tanveer Khan – Front Office Manager
Hussein
Double Room
Stayed in Jul 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Jul 7, 2024
The hotel was good and the service is really nice
Response from Property: Dear Guest,Thank you for choosing to stay with Citymax Business Bay. It was a pleasure to have you as our guest and we truly value your business.We truly appreciate your positive feedback about our hotel. It will be a great pleasure to host you once again and continue to meet your expectations.Your kind appreciation for the team members has been well communicated.We look forward to welcoming you back to Citymax Business Bay in the near future.Warm Regards,Tanveer Khan – Front Office Manager
Guest User
Double Room
Stayed in Oct 2024
Solo travelers
55 review
5.0/5
Outstanding
Posted on Nov 27, 2024
Lovely thanks are you the best
Ahmad Samhan
Double Room
Stayed in Sep 2023
Business travelers
45 review
5.0/5
Outstanding
Posted on Sep 30, 2023
it's my second stay in this hotel everything is super clean, and the staff is smiley Kareem on the front desk is a nice Egyptian guy takes care of everything Romeo a nice Philippine guy in the cafe has the best espresso in the city and his smiley face will make you leave him a good tip :) I travel for business so I don't use the facilities there but it should be as the hotel standard
Response from Property: Dear Guest,Thank you for your feedback on your stay with Citymax Business Bay. It was a pleasure to have you as our guest and we truly value your business.We are delighted to know that you had a wonderful and comfortable stay with us.Thank you for giving us a perfect rating. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay.Your kind appreciation for the team members has been well communicated.We look forward to welcoming you back to Citymax Business Bay in the near future.Warm Regards,Satish Nambiar – General Manager
Omar Karwiah
Double Room
Stayed in Sep 2024
Business travelers
3 review
2.7/5
Posted on Oct 10, 2024
I don’t like it too much
Response from Property: Dear Guest,Thank you for your time to complete our survey. It was a pleasure to have you as our guest and we truly value your business.We appreciate taking the time to write this review. I am very sorry to hear that your stay did not meet your expectations. I will share your comment with the relevant department to check if an improvement can be made. I can fully understand it was uncomfortable from your viewpoint and you can rest assured this issue will be looked into in order to avoid recurrence.Your comments and feedback will be shared with the entire team.We look forward to welcoming you back to Citymax Business Bay in the near future.Warm regards,Satish Nambiar – General Manager