Palm West Beach, The Palm Jumeirah, Dubai, Emirate of Dubai, United Arab Emirates
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Rooms (61)
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10/10
Peigen1970
9.0/10
Tina&T
Featured (11)
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Exterior
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10/10
Guest User
Dining (80)
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10/10
Guest User
10/10
Peigen1970
Leisure & Recreation (50)
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10/10
Kevin tto
10/10
Guest User
Business Facilities (9)
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Public Areas (40)
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2.0/10
BenBen
10/10
Kevin tto
User Uploads (62)
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9.5/10
Knowles
9.5/10
Knowles
9.0/10
Tina&T
2.0/10
BenBen
9.0/10
Tina&T
10/10
Jhn:)
Near Hotel (24)
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10/10
Guest User
9.5/10
Chen.s
Other hotel pictures (57)
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10/10
Guest User
10/10
Jakhongir
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1 night
Guest Reviews
8.9/10
Very Good
128 review
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location8.8
Amenities8.7
Service8.8
Cleanliness9.2
Anonymous User
KING GUEST ROOM WITH BALCONY
Stayed in Jan 2025
Couples
2 review
10/10
Outstanding
Posted on Feb 25, 2025
Very good location. Next to beach. Brrakfast is very good. A lot of choices. can walk to Monorail station.
Response from Property: Dear Valued Guest,Thank you for your fantastic review! We are thrilled to hear that you enjoyed your stay with us and appreciated our prime location next to the beach, the variety of breakfast options, and the convenience of being able to walk to the Monorail station. Your kind words about the cleanliness and service are truly appreciated.We look forward to welcoming you back to Hilton Dubai Palm Jumeirah soon!Warm regards,Hotel Management
Chen.s
TWO DOUBLE BEDS EXECUTIVE SEA VIEW BALCONY
Stayed in Apr 2025
Family
18 review
9.5/10
Amazing
Posted on Jun 1, 2025
Nice and modern 5 star hotel
Response from Property: Dear Chen.s,Thank you for taking the time to share your experience with us.We’re so happy to hear you enjoyed your stay. That view never gets old — and it’s wonderful to know you found our amenities, cleanliness and service worthy of a perfect score. Our team is passionate about delivering true hospitality, so your kind words really energize us.We also noticed your surroundings score and truly appreciate the feedback. If there's anything you feel we can improve to make your next stay even better, we’d love to hear more.Looking forward to welcoming you back for another memorable escape by the sea.Warm regards,Hotel Management
Knowles
KING GUEST ROOM WITH BALCONY
Stayed in Oct 2024
Family
31 review
9.5/10
Amazing
Posted on Dec 3, 2024
Nice hotel, very clean, great food in the buffet. Big pool, private beach. Went half board and could choose to eat dinner in the main restaurant which was buffet or given 150AED per person to use in one of the other restaurants in the hotel.
Response from Property: Dear Valued Guest,Thank you for sharing your wonderful experience! We’re delighted to hear that you enjoyed the cleanliness of the hotel, the buffet, and the beautiful pool and private beach. It’s great to know that the flexibility of the half-board option met your expectations. We look forward to welcoming you back for another memorable stay!Best regards,Hotel Management
Anonymous User
TWO DOUBLE BEDS GUEST ROOM WITH BALCONY
Stayed in Feb 2024
Business travelers
8 review
10/10
Outstanding
Posted on Apr 27, 2024
The placement of the hotel was excellent, offering convenient access to nearby attractions and amenities. Additionally, the service provided was top-notch, with attentive staff ensuring a comfortable and enjoyable stay. Overall, I highly recommend this hotel for its prime location and outstanding service.
Response from Property: Dear Valued Guest,Thank you for your feedback! We truly appreciate your kind words and are delighted to hear about your positive experience. We look forward to welcoming you back soon.Best regards,Hotel Management
Chisom
KING CORNER EXECUTIVE ROOM WITH BALCONY
Stayed in May 2024
Family
1 review
10/10
Outstanding
Posted on Jun 28, 2024
Top facility
Response from Property: Dear Valued guest, Thank you for your feedback! We’re glad to hear that you enjoyed your stay with us.We look forward to welcoming you back for another great experience.Best regards,Hotel Management
Kevin tto
KING GUEST ROOM WITH BALCONY
Stayed in Oct 2023
Business travelers
13 review
10/10
Outstanding
Posted on Dec 13, 2023
Extremely nice hotel.
Response from Property: Dear Valued Guest,Thank you for your feedback! We truly appreciate your kind words and are delighted to hear about your positive experience. We look forward to welcoming you back soon.Best regards,Hotel Management
Guest User
FAMILY CONNECTING ROOM WITH BALCONIES
Stayed in May 2023
Family
1 review
8.0/10
Very Good
Posted on Jun 17, 2023
Nice wonderful hotel in Dubai.
Traffic to city is to be improved. Other than that, perfect.
Response from Property: Thank-you for your positive review! We hope to see you again! Kind regards,Hilton Dubai Palm Jumeirah
Jhn:)
KING DELUXE ROOM WITH SEA VIEW AND BALCONY
Stayed in Nov 2022
Family
14 review
10/10
Outstanding
Posted on Dec 25, 2022
New hotel, super clean, good location. Good service. Amazing stay. Highly recommended . Thanks for Late check out .
6/8
Response from Property: Thank-you for your review! we hope to see you again soon! Kind Regards, Hilton Dubai Palm Jumeirah
Guest User
KING GUEST ROOM WITH BALCONY
Stayed in Aug 2022
Travel with friends
2 review
5.5/10
Posted on Sep 3, 2022
Do not recommend. There are plenty of options in same location with much better service and planning. Hotel didn’t open buffet for breakfast because of poor occupancy and served breakfast at lobby cafeteria where tables is not higher than your knees. With the same success they could propose guests to serve food on the floor. Design is ugly as well as territory planning. There must be a talent to waste such a great location and the view. TV aren’t installed with YouTube or anything to stream your own video. Beach was without sun-beds and life-guards, swimming pool area is so poor and sad - nothing to do there. Manager Paula when I asked her if she thinks this is alright, said that quests should understand because hotel is new. Wasted weekend which I could spend in better place, even at home.
Response from Property: We are very sorry to see your low rating for our hotel. We sincerely hope that you will give us a chance in the future by returning to the hotel and allowing us to make it a better experience for you now that the hotel is close to being fully operational. Kind Regards, Hilton Dubai Palm Jumeirah
Peigen1970
Two Double Beds Sea View Room With Cabana
Stayed in Feb 2025
Family
63 review
10/10
Outstanding
Posted on Mar 28, 2025
The hotel is very new, clean and tidy, the service is very warm and the luggage is delivered to the room. The hotel is in a good location. The Palm Island Promenade is very pleasant. The breakfast was very rich. The buffet dinner was booked on the spot for 115 per person and was also very good value for money. You can choose between 2 restaurants. Ice cream flavor is ok
Original TextTranslated by Google
6/11
Response from Property: Dear Peigen1970, Thank you for taking the time to share such a thoughtful and detailed review — we’re thrilled to hear that your experience in our Two Double Beds Sea View Room with Cabana was so positive. From our beachside location along the Palm West Beach promenade to our warm service and welcoming team, it’s wonderful to know that so many elements of your stay came together just right. We’re glad you enjoyed the variety at breakfast and found great value in our buffet dinner. Your mention of the dining options and even the ice cream flavors adds such helpful detail for fellow travelers — thank you for that! It was a pleasure having you with us at Hilton Dubai Palm Jumeirah, and we can’t wait to welcome you back again soon. Warm regards, Hotel Management