Al Mina Road, PO Box 31075, Al Hudaiba, Dubai, Emirate of Dubai, United Arab EmiratesView Hotel Details
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Hyatt Place Dubai Jumeirah Guest Reviews
4.5/5
Great
101 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.5
Amenities4.5
Service4.5
Cleanliness4.5
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All reviews(101)
Positive reviews(23)
Reviews with photos/video(6)
Clean and tidy(7)
Awesome stay(7)
Awesome rooms(5)
Friendly staff(5)
Great location(5)
Negative reviews(1)
SusannaNg
King Room With Sofa Bed
Stayed in Mar 2024
Couples
8 review
5.0/5
Outstanding
Posted on Apr 16, 2024
Very good hotel in price and location , the staff are very nice! Room is big with two double beds. Clean , comfort and quiet
Response from Property: Dear SusannaNg,Thank you for sharing your review with us.It was a pleasure to have you as our guest here at Hyatt Place Dubai Jumeirah and we are very glad to learn that our facilities and services exceeded your expectations.Thank you once again and we look forward to welcoming you back at Hyatt Place Dubai Jumeirah.Warm regards,Hyatt Place Dubai Jumeirah Team
Amin Asadollahpour Kargar
King Room With Sofa Bed
Stayed in Jun 2024
Family
6 review
4.7/5
Amazing
Posted on Jul 23, 2024
Good hotel, good facilities especially sofa bed is so nice for us
Response from Property: Dear Amin,Thank you for sharing your review with us.It was a pleasure to have you as our guest here at Hyatt Place Dubai Jumeirah and we are very glad to learn that our facilities and services exceeded your expectations.Thank you once again and we look forward to welcoming you back at Hyatt Place Dubai Jumeirah.Warm regards,Hyatt Place Dubai Jumeirah
Guest User
King or Twin Room with Sofa Bed
Stayed in Apr 2023
Solo travelers
1 review
5.0/5
Outstanding
Posted on Jun 3, 2023
the hotel was very clean, the service was very good, the food had a variety of choices.
I am very happy with the choice I made.
Response from Property: Dear Guest,Thank you for your positive review.I am very happy to read how wonderful your visit was. Here in Hyatt Place Dubai Jumeirah, we are indeed committed in making sure we provide the best experience to our guests.Thank you for choosing Hyatt Place Dubai Jumeirah and we look forward to welcoming you again.Best regards,Hyatt Place Dubai Jumeirah
Khan49
King Room With Sofa Bed
Stayed in Jul 2024
Family
8 review
5.0/5
Outstanding
Posted on Aug 19, 2024
Nice Location
Elvira Akhmedova
King or Twin Room with Sofa Bed
Stayed in Jul 2022
Family
1 review
4.7/5
Amazing
Posted on Sep 7, 2022
The food was perfect, room was clean and bug enough. I recommend this place to travelers going to Dubai, 17-20 minutes from airport
Response from Property: Dear Elvira,Thank you for sharing your review with us.It was a pleasure to have you as our guest here at Hyatt Place Dubai Jumeirah and we are very glad to learn that our facilities and services exceeded your expectations.Thank you once again and we look forward to welcoming you back at Hyatt Place Dubai Jumeirah.Warm regards,Hyatt Place Dubai Jumeirah
Shaoxia
King Room With Sofa Bed
Stayed in Jan 2025
Business travelers
25 review
5.0/5
Outstanding
Posted on Mar 6, 2025
The room is big, the breakfast is Indian style, there is a swimming pool, everything is very good
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YUKIMASA
Twin Beds With Sofa Bed
Stayed in Jan 2025
Business travelers
1 review
4.0/5
Very Good
Posted on Feb 26, 2025
This was my first time staying here, and the facilities, equipment, and location were all good. There is a supermarket just a minute's walk from the hotel where you can buy groceries. You can also eat inside the supermarket, which some people use. You can also buy detergent for your laundry here.
There are many stylish cafes and restaurants nearby, as well as massage and beauty clinics, so it's a great place to relax.
Just one thing: I booked a twin room, but checked in late, so I ended up in a single room. It was unavoidable as it was high season, but I would have liked a little more consideration as I was there for 10 days.
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Guest User
King Room With Sofa Bed
Stayed in Feb 2024
Business travelers
6 review
2.5/5
Posted on Mar 6, 2024
The room was booked on the 3rd and the payment was completed. Ctrip and the hotel did not communicate clearly. I arrived at the hotel at around 1 am that day and then refused to check in, saying that I had not paid. Then after I showed the deduction information and room reservation information, I was still not allowed to check in and asked for a deposit of 1,000 dirhams. I only received a 0.01 text message when I checked out. I asked the front desk a few more questions and the front desk looked very impatient. Now I am told that it will take 7-14 days for the 1000 dirhams to be refunded. The room rate for one night is 1800+, which is really a bad experience. Then I will go to Iraq on the way and come back to stay in a few days (the room has been reserved). I am not allowed to leave my luggage in the hotel. The service is indeed not as good as other hotels.
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Response from Property: Dear Guest, Greetings from Hyatt Place Dubai Jumeirah!We thank you for giving us your precious time and feedback which helps us to improve quality of our services. We sincerely apologize for the inconvenience caused. Please note due to system glitch your booking was not flown in system and our team did check in by taking preauthorization which was released next day as shown in picture as well attached from your side. Our team is working on it to make it better and improve our facilities and services. We hope to welcome you again and get the chance to offer you a more comfortable experience in Hyatt Place Dubai Jumeirah. Thank you for understanding. Best regards,Hyatt Place Dubai Jumeirah
Guest User
King Room With Sofa Bed
Stayed in Dec 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Feb 3, 2025
Everything was just great! Clean, delicious, convenient
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Guest User
King Room With Sofa Bed
Stayed in Jun 2024
Family
1 review
5.0/5
Outstanding
Posted on Jul 15, 2024
Ideal hotel!!! cool place! staff! food! room! everything at the highest level. vacationed with a baby.
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Response from Property: Dear Guest , Thank you very much for sharing your review with us. I am happy to learn that your experience was a remarkable one. I wish to sincerely thank you for your feedback and look forward to welcoming you again in a not too distant future. Best regards, Hyatt Place Dubai Jumeirah
eaglesy
Twin Beds With Sofa Bed
Stayed in Apr 2024
Family
25 review
5.0/5
Outstanding
Posted on May 18, 2024
The room is spacious, the underground parking lot is convenient, the breakfast is rich, and the service attitude is good. There is a viaduct under construction next to it, which causes a bit of traffic jam on the road. There are abundant catering resources around, and there is also a large supermarket
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Response from Property: Dear Eaglesy,Thank you for choosing Hyatt Place Dubai Jumeirah during your recent visit to the city and for your positive review.I am very happy to read how wonderful your visit was. Here in Hyatt Place Dubai Jumeirah, we are indeed committed in making sure we provide the best experience to our guests.We look forward to welcoming you again.Best regards,Hyatt Place Dubai Jumeirah Team
Anonymous User
Twin Beds With Sofa Bed
Stayed in Aug 2023
Solo travelers
77 review
3.7/5
Posted on Sep 16, 2023
This hotel may be owned by Chinese people.
The interior design of the room has Chinese elements, copper coins. To be honest, the interior design of this hotel is really good, much better than those hotels opened by Indians! It is obvious that the interior design is very smooth! The cabinet and desk in the room are integrated, and the decoration team may also be Chinese. The room is very clean and tidy! The most important thing is that there are two windows in the room that can be opened! The sofa is a kind of sofa that is very common in Chinese families, and a small square sofa is thoughtfully placed. Hotels run by Chinese people have very large bottles of toiletries. Many other hotels only have 20ml small bottles of toiletries. Cleansing products.
Breakfast includes common fruits, vegetables and salads, as well as a few foods that suit Chinese tastes, as well as sweet potatoes and noodles, such as fried noodles.
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Guest User
One-Bedroom Suite
Stayed in Jul 2023
Family
1 review
4.7/5
Amazing
Posted on Aug 7, 2023
Staff attentive especially Mustapha and Daria at the reception.
Excellent valet parking.
Well done cleaning
Full breakfast.
Well located hotel for my needs.
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Response from Property: Dear Guest,Thank you for sharing your feedback further to your recent visit with us.I am delighted to know that you enjoyed your stay and the service provided by our team. We work very hard to create a wonderful hotel experience and your comments encourage us to be the best we can be. I'm further glad to learn that our team took great care of you during your stay.It would be our pleasure to have your return soon.Warm regards,Hyatt Place Dubai Jumeirah Team
wdm3932
King or Twin Room with Sofa Bed
Stayed in Oct 2022
Business travelers
20 review
5.0/5
Outstanding
Posted on Nov 3, 2022
Yes, Ctrip is cheaper than booking, and you can pay in RMB. You can find Ctrip for invoices, and you can also issue VAT invoices. Generally, you can’t get VAT invoices abroad.
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Response from Property: Dear Wdm3932,Thank you for your positive review.I am very happy to read how wonderful your visit was. Here in Hyatt Place Dubai Jumeirah, we are indeed committed in making sure we provide the best experience to our guests.Thank you for choosing Hyatt Place Dubai Jumeirah and we look forward to welcoming you again.Best regards,Hyatt Place Dubai Jumeirah
Anonymous User
King or Twin Room with Sofa Bed
Stayed in May 2022
Business travelers
14 review
5.0/5
Outstanding
Posted on Jun 26, 2022
The location of the hotel is very good, 10 minutes by taxi from Dubai Convention and Exhibition Center. Very clean, comfortable and varied breakfast served from 6:30 to 11:00. Had my favorite crispy, crunchy buns. There is a small bar downstairs, and there are many places to eat nearby within walking distance. Overall very satisfied!
Original TextTranslated by Google
Response from Property: Dear Guest,Thank you for your positive review.I am very happy to read how wonderful your visit was. Here in Hyatt Place Dubai Jumeirah, we are indeed committed in making sure we provide the best experience to our guests.Thank you for choosing Hyatt Place Dubai Jumeirah and we look forward to welcoming you again.Best regards,Hyatt Place Dubai Jumeirah