Al Salam Tecom Tower - Sheikh Zayed Rd, Al Sufouh, Dubai, Emirate of Dubai, 11189, United Arab EmiratesView Hotel Details
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Staybridge Suites Dubai Internet City Guest Reviews
4.6/5
Great
61 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.6
Service4.6
Cleanliness4.6
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All reviews(61)
Positive reviews(13)
Reviews with photos/video(1)
Awesome stay(6)
Awesome rooms(5)
Great location(5)
Enthusiastic owner(4)
Negative reviews(1)
Pirunrat Nathchayanonth
Studio Suite
Stayed in Oct 2024
Business travelers
8 review
5.0/5
Outstanding
Posted on Dec 16, 2024
I stayed there for a work trip, and the location couldn’t have been more convenient—it’s close to our office, at a walking distance. The rooms are spacious, and the facilities are great!
Response from Property: Dear Guest, Thank you for your wonderful feedback and the perfect rating! At Staybridge Suites Dubai Internet City, our goal is to transform a regular stay into an extraordinary one, and I’m delighted to hear that we exceeded your expectations. We look forward to continuing to provide you with our unique experience. Whenever your travels bring you back to Dubai, please remember us – it would be our pleasure to welcome you back as a happy guest. Once again, thank you for your kind words. Your feedback reassures us that we are heading in the right direction. We hope to see you again soon! Sincerely,Claudino PereiraGuest Experience Manager
WENG ANG
King Studio Suite
Stayed in Mar 2024
Travel with friends
26 review
5.0/5
Outstanding
Posted on Apr 21, 2024
Very good suite hotel room in strategic location to all central areas in the palm & Jumeirah area. Staff very friendly.
Response from Property: Dear Weng Ang,Thank you so much for sharing your thoughtful review. Our unique branded service style aims to create a place where guests feel that they always belong at the same time balance of comfort and community to help our guests break free from traditional confine of traditional hotel. Hence, I am very happy to know that you love your stay, and that our facilities and service style has achieved the high standards expected by our guests. Once again thank you for your time and feedback. I hope that you will give us the opportunity to have you stay with us once again. Sincerely, Claudino Periera Guest Experience Manager
SethiHarmeet
One Bedroom Suite King Bed Sea View
Stayed in Jul 2022
Couples
1 review
5.0/5
Outstanding
Posted on Aug 30, 2022
Excellent service and rooms. Welcoming, helpful and friendly staff at reception. Awam & Abdul from house-keeping were brilliant. Special thanks to chef for making excellent breakfast.
I will definitely recommend this hotel to anyone, perfect location, nice swimming pool, walking distance to Metro.
Thanks to everyone at Staybridge Suites, keep up the brilliant work
Dr.Mohammed Albadi
One Bedroom Suite King Bed Sea View
Stayed in Feb 2022
Family
6 review
4.0/5
Very Good
Posted on May 1, 2022
Nice hotel, as well the stuff
Yurii_Glebov
King Studio Suite Balcony High Floor
Stayed in Nov 2024
Family
4 review
5.0/5
Outstanding
Posted on Jan 3, 2025
Staybridges is a great chain of aparthotels, this one is no exception. We stayed in the same area in another hotel, this one is not and earth. Excellent modern rooms with perfect repair. Kitchens are equipped with everything you need, great location, near the metro, literally two steps away, taxi is again near the metro. Breakfasts are excellent, nothing to complain about. I highly recommend this hotel for a stay in Dubai. I can't even name what I didn't like about this hotel, because everything was flawless. I have only one wish - keep up this level and service! Thank you for a wonderful holiday!
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Response from Property: Dear Yurii,Thank you for your wonderful feedback and the perfect rating!At Staybridge Suites Dubai Internet City, our goal is to transform a regular stay into an extraordinary one, and I’m delighted to hear that we exceeded your expectations.We look forward to continuing to provide you with our unique experience. Whenever your travels bring you back to Dubai, please remember us – it would be our pleasure to welcome you back as a happy guest.Once again, thank you for your kind words. Your feedback reassures us that we are heading in the right direction.We hope to see you again soon!Sincerely,Claudino PereiraGuest Experience Manager
Николай Щ.
One-Bedroom Business King Suite
Stayed in Mar 2024
Family
1 review
4.2/5
Very Good
Posted on Apr 17, 2024
Double impression about the hotel. First of all, it is conveniently located relative to the metro - literally at the exit from the metro. On the other side, there is a toll road below - and this is a living hell - hum and noise around the clock - as a result, you can relax comfortably in peace and quiet only in rooms overlooking the sea, on the opposite side of the road. These rooms are naturally more expensive and significantly more expensive. There are no complaints about the room itself, everything is excellent - the dishes, the stove, the oven with a built-in microwave, etc. - in general, you will be right at home. The normal shops are a bit far away, there is not a very large one downstairs, but the assortment is so-so. We went to Carrefour on the other side and closer to Westzone. Breakfast is good - the same every day, but there is a choice. They cleaned up well too. There is a bus stop downstairs, opposite the entrance - we went to Kite Beach by bus X28 or 88. The nearest beach, Sufouh Beach, was closed.
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Response from Property: Dear TIRU12jnapll***,Thank you for taking the time to share your feedback on your recent stay with Staybridge Suites DUBAI INTERNET CITY. We are happy to see your positive comment on the cleanliness, room condition & breakfast. At Staybridge Suites Dubai Internet City, we aim to deliver a unique service style by offering a break free from the traditional confine of traditional hotel experience, hence, it is very rewarding to see the realization of our brand promise. We regret to hear that your sleep was disturbed by the road noise. Our city view rooms do overlook Sheikh Zayed Road, where the sound of passing vehicles can be heard. Rest assured; we are actively working to minimize this noise disturbance.Once again thank you for your time and feedback. I hope that you will give us the opportunity to have you stay with us once again. Sincerely yours, Claudino Periera Guest Experience Manager
Guest User
Studio Suite
Stayed in Apr 2024
Business travelers
8 review
5.0/5
Outstanding
Posted on May 27, 2024
Good service, good environment, complete facilities
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Response from Property: Dear Guest, Everything falls into place as we have a happy guest like you who never fails to send praises our way. Thank you very much for your glowing review. We appreciate your kind words and are delighted to hear that you consider our hotel as one of the top choices in Dubai. Your high recommendation means a great deal to us. We are thrilled that our team took excellent care of you during your stay. Here’s a shout-out from the entire team – You are simply the best! We look forward to welcoming you back soon for another memorable experience. Sincerely, Claudino Pereira Guest Experience Manager
Guest User
Studio Suite
Stayed in Sep 2023
Business travelers
1 review
1.0/5
Posted on Oct 20, 2023
When I arrived after flying for eight hours, the front desk told me that there were no clean rooms and asked me to add money to change the room type so that I could check in immediately. After I refused, they made me wait for an hour and a half, and they only checked me in when I completely lost my patience and wanted to get angry. Totally bad review! ! ! ! ! ! It really damages the IHG brand!
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Response from Property: Dear Guest,Thank you for sharing your feedback relating to your recent stay at our hotel.Firstly, I am sorry to hear about your check-in experience with us. Please accept our sincerest apologies that we did not live up to your expectations on this occasion.Unfortunately, we are unable to trace your reservation under the name of “Guest User” hence, it was impossible for us to cross-check your room confirmation details.We certainly understand your frustration, I will share your feedback with the team and use it for relevant coaching. I am sure you would understand if the team properly explained to you the reason why you were offered a room in the next category as I am sure we would be happy to accommodate if something else had been available.Your experience matters to us, and we want you to have confidence that we value you as our guest. I do hope that we can host you in the near future and I will ensure that your experience will be perfect.Sincerely yours,Claudino Periera,Guest Experience Manager
Guest User
Studio Suite
Stayed in Jan 2022
Business travelers
16 review
5.0/5
Outstanding
Posted on Feb 22, 2022
Good service, the hotel is very new, the staff is very good
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M_V_T
Studio Suite
Stayed in Nov 2024
Couples
32 review
5.0/5
Outstanding
Posted on Jan 2, 2025
The hotel has a great location, not far from the Internet City metro station. Good breakfast, comfortable bed. We liked everything very much.
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Response from Property: Dear Mikhail,Thank you for your wonderful feedback and the perfect rating!At Staybridge Suites Dubai Internet City, our goal is to transform a regular stay into an extraordinary one, and I’m delighted to hear that we exceeded your expectations.We look forward to continuing to provide you with our unique experience. Whenever your travels bring you back to Dubai, please remember us – it would be our pleasure to welcome you back as a happy guest.Once again, thank you for your kind words. Your feedback reassures us that we are heading in the right direction.We hope to see you again soon!Sincerely,Claudino PereiraGuest Experience Manager