Canal Central Hotel Business Bay

Canal Central Hotel Business Bay Reviews

Canal Central Hotel Business Bay

Marasi Dr - Business Bay, Dubai, Emirate of Dubai, United Arab EmiratesView Hotel Details
Canal Central Hotel Business Bay
Canal Central Hotel Business BayCanal Central Hotel Business BayCanal Central Hotel Business Bay
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Canal Central Hotel Business Bay Guest Reviews

8.8/10
Very Good
42 review
Verified reviews
Location8.8
Amenities8.9
Service8.5
Cleanliness8.9
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All reviews(42)
Positive reviews(39)
Reviews with photos/video(7)
Awesome stay(15)
Friendly staff(7)
Great location(3)
Negative reviews(3)
AmrGhoniem
Superior Room with City View
Stayed in Dec 2024
Business travelers
6 review
9.5/10
Amazing
Posted on Feb 3, 2025
Everything was perfect except room service, some time you need to call to clean ur room. Apart from this point, everything was perfect.
Response from Property: Dear Valued Guest,Thank you for your kind feedback! We’re delighted to hear that you had a great stay and found everything perfect except for the room service. We apologize for any inconvenience caused and will address this with our team to ensure a more seamless experience in the future. We appreciate your understanding and look forward to welcoming you back for an even better stay.Regards,Guest Relations Team
Guest User
Superior Room with City View
Stayed in May 2024
Family
17 review
9.0/10
Great
Posted on Jun 10, 2024
Very nice trip and helpful staff Service is very good Food is very nice
Response from Property: Dear Valued Guest,Thank you for your kind words! We’re thrilled to hear that you had a very nice trip and enjoyed the service, helpful staff, and delicious food.We look forward to welcoming you back for another wonderful experience.Best regards,Guest Relations Team
Anonymous User
Premium Room
Stayed in Dec 2023
Other
23 review
10.0/10
Outstanding
Posted on Jan 4, 2024
Great hotel
Response from Property: Dear Valued Guest,Thank you for your great feedback! We are delighted to hear that you had an enjoyable stay with us.We look forward to welcoming you back in the future.Best regards,Guest Relations Team
Guest User
Deluxe Room with Bay View
Stayed in Feb 2023
Couples
7 review
9.0/10
Great
Posted on Mar 14, 2023
Hotel staff was not as friendly. When we requested for a King bed upon check-in, the staff told us that the Twin bed room has already been prepared for us. We dropped an email previously to say that the trip was to celebrate our anniversary and obviously it was not taken note of. We need to insist that we wanted a King bed which was quite an unpleasant start of the stay. The design of the toilet is not too good, water tend to splash out and made the floor very wet after shower. The traffic outside the hotel is quite bad during peak hour. Need to cater extra time to get out of the hotel. When we asked if the staff can help us call for a cab, the staff said it is peak hour and suggest us to get ourselves. Not as approachable.
Response from Property: Dear Valued Guest,On behalf of the entire team I would like to sincerely apologize for the inconvenience during your stay. Thank you for sharing your feedback on-line and giving us the opportunity to improve our service.We do hope that we will be able to welcome you back to Canal Central Business Dubai to deliver a memorable experience.Warm Regards,Guest Relation Team
Guest User
Superior Room with City View
Stayed in Aug 2024
Solo travelers
3 review
2.0/10
Posted on Sep 9, 2024
The worst Five-star hotel
Response from Property: Dear Valued Guest,Thank you for taking the time to share your feedback. We regret to hear that your experience did not meet your expectations. Your concerns are important to us, and we would appreciate it if you could provide more details about your stay so we can address the issues and work on improving our services.We strive to offer the highest level of hospitality, and your feedback will help us do better. We hope to have the opportunity to welcome you back and provide you with a more positive experience in the future.Best regards,Guest Relations Team
Abdullah Ali HINAAI
Deluxe Room with Bay View
Stayed in Sep 2024
Solo travelers
9 review
8.0/10
Very Good
Posted on Dec 6, 2024
Very good hotel
Response from Property: Dear Valued Guest,Thank you for your kind words! We’re thrilled to know that you had a very good experience at our hotel.We look forward to welcoming you back for another enjoyable stay.Best regards,Guest Relations Team
Guest User
Deluxe Room with Bay View
Stayed in Feb 2023
Business travelers
1 review
10.0/10
Outstanding
Posted on Apr 4, 2023
Very friendly staff, clean and cozy room.
Response from Property: Dear Valued Guest, Thank you for choosing our hotel during your holidays in Dubai and for sharing your feedback with us! It was a pleasure to have you as our guest. Can't wait to have you back soon! Thank you. Sincerely Guest Relations Team
M00_M00
Superior King Room with City View Part smoking
Stayed in Jul 2022
Family
31 review
8.0/10
Very Good
Posted on Oct 8, 2022
It was a great experience. I appreciate allowing us for a late check out.
Response from Property: Dear Valued Guest, Thank you for choosing our hotel during your holidays in Dubai and for sharing your feedback with us! It was a pleasure to have you as our guest. Can't wait to have you back soon!Thank you. Sincerely Guest Relations Team
Guest User
Superior King Room with City View Part smoking
Stayed in Nov 2022
Solo travelers
1 review
9.5/10
Amazing
Posted on Dec 13, 2022
Ideal location and very friendly staff
Response from Property: Dear Valued Guest, Thank you for choosing our hotel during your holidays in Dubai and for sharing your feedback with us! It was a pleasure to have you as our guest. Can't wait to have you back soon!Thank you. Sincerely Guest Relations Team
FREDDIE98
Superior Room with City View
Stayed in Nov 2022
Business travelers
15 review
10.0/10
Outstanding
Posted on Jan 6, 2023
Ye we do like this please 😅😅👍
Response from Property: Dear Valued Guest, Thank you for choosing our hotel during your holidays in Dubai and for sharing your feedback with us! It was a pleasure to have you as our guest. Can't wait to have you back soon!Thank you. Sincerely Guest Relations Team
Anonymous User
Superior King Room with City View Part smoking
Stayed in Nov 2022
Solo travelers
10 review
10.0/10
Outstanding
Posted on Dec 18, 2022
Pool bar has great food
Response from Property: Dear Valued Guest, Thank you for choosing our hotel during your holidays in Dubai and for sharing your feedback with us! It was a pleasure to have you as our guest. Can't wait to have you back soon!Thank you. Sincerely Guest Relations Team
Guest User
Superior Room with City View
Stayed in Aug 2022
Travel with friends
2 review
10.0/10
Outstanding
Posted on Sep 24, 2022
The hotel was perfect
Response from Property: Dear Valued Guest, Thank you for choosing our hotel during your holidays in Dubai and for sharing your feedback with us! It was a pleasure to have you as our guest. Can't wait to have you back soon!Thank you. Sincerely Guest Relations Team
Guest User
Superior King Room with City View Part smoking
Stayed in Aug 2022
Couples
1 review
10.0/10
Outstanding
Posted on Sep 13, 2022
good!!
Response from Property: Dear Valued Guest, Thank you for choosing our hotel during your holidays in Dubai and for sharing your feedback with us! It was a pleasure to have you as our guest. Can't wait to have you back soon!Thank you. Sincerely Guest Relations Team
Anonymous User
Superior Room with City View
Stayed in Jul 2024
Family
4 review
10.0/10
Outstanding
Posted on Aug 22, 2024
Very good hotel, especially the breakfast is very rich. The children had a great time eating. The luxury car in front of the hotel is also very cool. Anyway, it looks very expensive. Anyway, I don’t know what kind of car it is🚗
Original TextTranslated by Google
Response from Property: Dear Valued Guest,Thank you for sharing your wonderful feedback! We are thrilled to hear that you and your children enjoyed our rich breakfast and had a great time during your stay. We're also glad that the luxury car outside caught your attention—it certainly adds a touch of elegance to our hotel’s atmosphere!We look forward to welcoming you back for another memorable stay.Best regards,Guest Relations Team
Malekz
Superior King Room with City View Part smoking
Stayed in Apr 2024
Couples
5 review
9.0/10
Great
Posted on May 12, 2024
The staff is very helpful and kind. Getting to the hotel must be done by taxi, but everything is close. The rooms are spacious and pleasant. There is not enough room in the pool unfortunately, you have to get there early to have somewhere to relax. The breakfast is very varied.
Original TextTranslated by Google
Response from Property: Dear Valued Guest,Thank you for sharing your feedback with us! We’re happy to hear that you found our staff to be helpful and kind, and that you enjoyed the spacious rooms and varied breakfast.We appreciate your comments about the pool, and we will certainly look into ways to improve the guest experience there.We hope to welcome you back soon for another enjoyable stay.Best regards,Guest Relations Team