Jumeirah St - Umm Suqeim - Umm Suqeim 3, Umm Suqeim, Dubai, Emirate of Dubai, 11416, United Arab EmiratesView Hotel Details
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Jumeirah Beach Hotel Dubai Guest Reviews
4.7/5
Amazing
55 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.9
Amenities4.7
Service4.4
Cleanliness4.9
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All reviews(55)
Positive reviews(54)
Reviews with photos/video(19)
Awesome stay(19)
Friendly staff(9)
Nice sea view(8)
Awesome rooms(8)
Great swimming pool(8)
Delicious breakfast(7)
Clean and tidy(6)
Great location(6)
Negative reviews(1)
Jakhura
Ocean Deluxe Room
Stayed in Dec 2024
Solo travelers
49 review
5.0/5
Outstanding
Posted on Jan 30, 2025
Large rooms. Very modern. All the rooms have beach view. Best beache resort in dubai as you can access all 4 hotels if you are staying in either one.
Tuul
Deluxe Ocean Family Club
Stayed in Dec 2024
Family
1 review
4.7/5
Amazing
Posted on Jan 16, 2025
It was good for families who wanted to stay resort near beach, calm and breakfast was so good
Guest User
Deluxe Ocean Family Club
Stayed in Sep 2024
Family
12 review
5.0/5
Outstanding
Posted on Oct 22, 2024
Reception desk: very formal and stressed ladies and gentlemen, but ok, for check-in/out not bad at all. The rest: very kind and helpful, especially the big guy at the entry (valet parking), room service and the whole pool stuff (pool bar and life guards) - great experience, thanks for that. :) not to forget the breakfast and dinner stuff, also very kind, but I assume to much people at once, especially in the morning...they are so doing their best.
Cleanless: perfect (Ok, one dripping AC on 9th floor nearby elevator - it was really wet these days)
Food: great food and a lot of choice's.
Rooms: nice family room, with two separate children beds (big and comfortable matraces).
Location: nearby the beach, directly in front of Burj Al Arab - perfect.
Guest User
Ocean Club Room
Stayed in Jan 2025
Couples
1 review
5.0/5
Outstanding
Posted on Feb 10, 2025
From the first arrival to leaving after 8 days the experience and service was extremely high and that is why this was our 5th time of staying at hotel.
Well looked after and the club poolside section was very relaxing.
Carina Ho
Ocean Deluxe Room with Balcony
Stayed in Jan 2025
Family
4 review
3.0/5
Posted on Feb 3, 2025
Breakfast: Super terrible service, unfriendly to Chinese guests. only this hotel i have this strong feeling, we have checked in to Atlantis palm, St Regis Abu dhabi during this vacation and everything was perfect!!
For Jumeirah Beach Hotel, most of the staff in the breakfast area are not friendly, with no smile, and I felt like being bullied by the service peoples. You can see a few tables around are available, but she keeps guiding us to the last section of table area, which is very few people, and there is no one assistant.
Even the table is not yet well cleaned when she guided us to. My kids are sitting there. She didn't say anything but directly sprayed the cleaning liquid over my kid's head. And she asked me what i would like to order to drink when she is wiping. It is unprofessional and unrespect to try to take an order when you are not focused on your customers. I am wondering why this 5 star hotel can offer this service specially wondering this unprofessional assistant lady. Is there something wrong with you??
I ordered 2 glasses of milk for my kids. They sent me 2 small milk jars , but we didn't order tea?! So what is this for?! And I try to ask someone to change. However, over 15 minutes, there was no one answering, i am pitty sure they both see i am asking for assistance !!!!!!
Buggies service: When we ask for the buggie, the guy standing there tells us to walk as it's very near ?! Haha, that's so funny! everybody keeps faking us like a fool. You prepare this service and when I come though , you ask me to walk. what do you mean?!
What a ******* experience ever! I will never recommend this hotel to any Chinese/Asian face people!! Never waste your money to someone who dont care for your stay!
Message to Jumeirah Beach Hotel : If you are not ready to open for Chinese people, please close your reservation ! don't try to accept our money then give me this ******* service! It is terrible that I pay money to let me be bullied π Otherwise , please send your service peoples for proper service training.
Muhallib Hassan
Ocean Deluxe Room with Balcony
Stayed in Sep 2024
Couples
1 review
5.0/5
Outstanding
Posted on Dec 19, 2024
Had a very good experience highly recommended
Guest User
Ocean Deluxe Room
Stayed in Feb 2025
Solo travelers
1 review
4.7/5
Amazing
Posted on Mar 7, 2025
Good location, nice facilities, lovely room view and kind and polite stuff.
SamiArab
Ocean Deluxe Room
Stayed in Aug 2024
Family
18 review
5.0/5
Outstanding
Posted on Sep 8, 2024
very good location , right on the beach
Best service ever experianced
Aleksandr Gold
Ocean Deluxe Room
Stayed in Jan 2025
Solo travelers
18 review
4.5/5
Great
Posted on Feb 14, 2025
Was longest check inn ever in my life
seong cho jeong
Ocean Deluxe Room with Balcony
Stayed in Jun 2024
Couples
3 review
5.0/5
Outstanding
Posted on Aug 10, 2024
Beautiful luxury hotel. Good breakfast. Safe swimming pool..
Guest User
Ocean Deluxe Room
Stayed in Jul 2023
Business travelers
1 review
5.0/5
Outstanding
Posted on Aug 17, 2023
Title: A Fantastic Stay at Jumeirah Beach Hotel
I recently had the pleasure of staying at Jumeirah Beach Hotel during my trip to Dubai, and I must say, it was an incredible experience from start to finish.
From the moment I arrived at the hotel, I was greeted with warm smiles and exceptional service. The staff went above and beyond to make me feel welcome and attended to all my needs throughout my stay.
The hotel itself is nothing short of spectacular. The breathtaking view of the Arabian Gulf from my room left me in awe. The room was spacious, comfortable, and well-maintained, providing a perfect haven to relax and unwind after a day of exploring the city.
One of the highlights of my stay was the hotel's private beach, which truly exceeded my expectations. The powdery white sand, crystal-clear waters, and a variety of water sports activities made for an unforgettable beach experience. The Beach Club staff were attentive and ensured that I had everything I needed for a enjoyable day by the shore.
Dining at Jumeirah Beach Hotel was a culinary delight. The hotel offers an array of restaurants serving a wide range of cuisines, catering to every palate. Whether it was indulging in delicious Middle Eastern cuisine at one of the fine dining establishments or enjoying a casual beachfront meal, the quality of food and the exceptional service impressed me.
In terms of facilities, Jumeirah Beach Hotel exceeded all expectations. The fitness center was well-equipped, and the spa offered a range of luxurious treatments for ultimate relaxation. Additionally, the hotel's pool area was immaculate, providing a tranquil atmosphere to soak up the sun.
Lastly, I must mention the hotel's location. Situated along the iconic Jumeirah Beach, the hotel offers easy access to the city's major attractions, making it a convenient choice for exploring Dubai. Whether it's shopping at Dubai Mall, visiting the Burj Khalifa, or experiencing the vibrant nightlife, everything was just a short drive away.
Overall, my stay at Jumeirah Beach Hotel was nothing short of exceptional. The attentive staff, stunning beach, delectable dining options, and prime location made it a truly memorable experience. I would highly recommend this hotel to anyone visiting Dubai and looking for a luxurious and unforgettable stay.
Guest User
Ocean Deluxe Room
Stayed in Dec 2024
Family
5 review
5.0/5
Outstanding
Posted on Jan 26, 2025
Very nice hotel
Good view
Guest User
Ocean Club Room
Stayed in Sep 2024
Travel with friends
125 review
5.0/5
Outstanding
Posted on Oct 18, 2024
As always absolutely beautiful
Guest User
Ocean Deluxe Room
Stayed in Apr 2023
Business travelers
3 review
5.0/5
Outstanding
Posted on May 28, 2023
The perfect hotel I ever had stayed in my life. I feel a little bit disappointed water park has a few closed theme, especially I couldn't play Slide.
Food was good, condition was great, people are nice and kind, and so clean, and private beach and swimming pool, you can see Burj Al Arab everywhere you go.
Thank you! And see you again
6/8
SophieG
Ocean Deluxe Room
Stayed in Jun 2023
Travel with friends
8 review
4.7/5
Amazing
Posted on Aug 15, 2023
I have always come to this hotel since I was a child. It was always my favourite. This time they fell short in terms of service and compensation based on the bad from their end. Disappointed that Jumeirah group seem not to care so much about their loyal customers anymore. Otherwise okay stay. Maybe try Al naseem as my family seem to have a better time there. Management were not too bothered to offer much either. What a shame for such a lonely hotel all these years.