Yeyuan Hotspring Holiday Hotel Reviews

This is the second time I have been to Yeyuan Hot Spring. It is very cost-effective and the environment is very good👍🏻 It is recommended for families to visit. This time, the child accidentally left the quilt behind. Thank you to the front desk, Dongdong, for helping to find it and courier it. Thank you very much🙏

Yeyuan Hot Spring Resort Hotel is your best accommodation choice when traveling to Dongyuan County. This hotel offers great value, comfort and convenience, and offers many amenities for travelers. Yeyuan Hot Spring Resort Hotel provides travelers with a variety of facilities or services, such as air-conditioning facilities. The hotel provides room service and luggage storage services to make travelers' stay experience better. In addition, the hotel also provides a swimming pool and bar/lounge bar, which is very convenient.

The environment is great, because it was not a holiday, there were very few people, the hot spring water is very clean, and the restaurant is also clean. The only problem is that the room smells damp. It will be better after turning on the air conditioner. I will stay here next time

The difference lies in these three aspects: 1. The decoration of the room is old, and there is no hair dryer in the bathroom of the room. I called the room service department, but no one answered the phone. I called the front desk and asked for a hair dryer. I waited for no reply, and then called again. I went to the front desk and told us that the hair dryer in the room was broken and had been removed. I hadn’t reinstalled a new one, and I didn’t have a new hair dryer. I had to open another room where there was no one to blow it in. funny! 2. The management of breakfast is chaotic, there are so many people that there is no place to eat, and people are arranged to eat on the second floor, but it is a mess. 3. When placing an order on Ctrip, I clearly saw that there were welcome fruits to give away, and there were no children's play tickets. I asked the front desk and just went back to get the room card. Who knew there was nothing!

The experience is extremely poor, the room facilities are old and poor, the TV can be called an antique TV in such a large room, the hot spring water quality is poor, dirty, floating objects can be seen with the naked eye, not to mention too many, choose carefully

General experience, A few points to complain about: 1 The bath water is not hot enough, and the children catch a cold 2 Many hot spring pools have sharp edges and corners, and the bottom of some pools is very rough, and my hands are scratched 3. After scratching my hands, I went to the service counter to order some potion for disinfection, and asked me to go to the hot spring service desk, and the hot spring service desk asked me to go inside to find a doctor. I couldn’t find the doctor, so I left a message at the front desk to help me prepare it. I will use it after dinner and come back. It turned out that the doctor didn't know the severity of my injury and couldn't give it to me. Finally, I found a doctor. So much trouble for such a simple must-have 4 We are two adults and two children, and only two bathrobes are given, but both of us have added tickets. The next morning, we went to the front desk to communicate with them and said that there are tickets available. did it a few times 5. There are no snacks in the hot spring area to replenish energy. Some water dispensers are broken, and the temperature is in single digits. This is the first time to drink ice water. Later, I found some places with hot water 6 steaming charges, which is a joke in hot spring hotels The taste of the restaurant at the entrance of 7 has changed, and it is very salty. I was quite satisfied with it once when I came here more than 4 years ago. This time, I mainly miss the meal at his family. I am a little disappointed this time. In conclusion, revisiting the old place, this trip is quite disappointing. Such a hot spring hotel with insufficient passenger flow does not think about making progress and making no improvements. I will definitely visit it for the last time Facilities: Poor Hygiene: general Environment: general Service: Poor

With such a price, the service cannot keep up. There is no one to help you carry your luggage when you get off the bus. Buffet breakfast, the variety is worthy of the price, but the quality is really hard to describe. The pot of steamed or fried rice tour is hard and tasteless, and the buns have been steamed for many times. The hot springs are good, with high temperature and low temperature, and artificial wave making and bubble spraying🫧, the children had a great time🥳Yezijun Paradise is not too big, but it’s good for children to entertain themselves with company . The overall evaluation is average. I hope to improve the service attitude of the staff, as well as the buffet breakfast. Let's play better

The cups in the bathroom are terribly dirty. Who did it? There are water stains in the cups, and the faucet is also super dirty, all water stains

大門口右邊有個公園有秋千、小橋和湖，晚上可以放煙花。門口有兩三家飯店，味道不錯，房間是新裝修的帶泡池，小朋友很喜歡。公共區域温泉池很大，種類多，水也乾淨。推薦推薦

幾年前曾經來過，本次冬季温泉療養依然選擇了葉園温泉酒店，但是令人感到意外，從來沒有這樣拒客的酒店經歷。 1.不給客人行方便。已是退休年齡，自駕來此，想停在門廊前卸下行李，但門廊兩邊石球排列，不得通行，無奈衹能停車到遠處停車場，拖着行李哼哧哼哧到酒店堂。 2.餐廳服務態度極差。由於有糖尿病症，因此下午5:45即到餐廳，想早點點餐，按時用餐。一到餐廳，見還未有其他客人，隨口説了一句：“還沒有人啊……”。正在聊天的服務員一臉不悦：“我們不是人嗎？部長不是人嗎？我們老賽（老闆）不是人嗎？……”。這一串質問，讓人懵圈。考慮或許是言語誤會，即與老闆交流，表達無意言語不恭。隨即點菜，看着菜單諮詢服務員，菜單上有多種魚，於是請教：“請問哪種魚刺比較少？”“刺都是一樣多的！” ……。想必是還在生氣，沒關係，不計較，我們繼續點菜，蒸魚、青菜、炒米粉。 過了20分鐘，看到隔壁桌晚來的客人滿桌菜已經上齊，諮詢服務員，回答是：“他們是早就預訂的”。這顯然不對，那些客人晚到許多，進門後，不知吃什麼，服務員還帶着去看牆上的菜牌圖片選菜。由於身體已經出現低血糖反應，請求服務員可否先上炒米粉，服務員回答：“沒那麼快，米粉需要泡！” 無奈！無奈！最後衹能離開，趕緊去另外地方買快速食品。 3.管理不到位，酒店隨意抽煙，室內瀰漫著濃重的煙味；夜裡大聲喧嘩驚擾。在攜程上預訂，本應離店付款寶自動付款，到前台登記，備要求微信付款；安排的房間背後有機房，不敢開窗；答應換房，新換的房間樓下基建轟轟隆隆。提出換到安靜某區域，被要去加錢，理由是房間裏多了一個小麻將屋。説明只是兩人居住不打麻將。不同意，必須加錢。無奈，由於希望好好休息，衹能服從。 總體來説，在服務業質量都大幅度提升的背景下，本次葉園的服務令人感到意外。或許是酒店經營時間已有10多年了，也看到了一些基建改造項目正在進行。希望在硬件設施改造的同時，軟件管理也同步改善。尤其是不能有主觀客觀的“拒客”行為，開心服務，和睦相處，和氣生財。

酒店温泉池很多，温泉種類多，人少環境好，體驗不錯，第二次來了，接送站服務也不錯

中秋節假日一晚￥464，含2張成人無限次温泉票，2份自助早餐，1.2米以下小童免票。本來答應帶娃去海邊耍幾天的，由於河源小學同學聚會，為了不食言，選了距離比較適中的葉園温泉。據網絡資料顯示，葉園温泉是經過廣東旅遊温泉品質認證評審會認證的真温泉。9月的温泉淡季，園區也不會很多人，還有做月餅、diy塗鴉、吃西瓜比賽的免費親子活動。葉園的好處在於温泉就在酒店裡麪，不用走很遠，可以在酒店房間換好衣服，再進去温泉。造浪池、小童泡泡池每天開三次（10:00、16:30、9:00），晚上比較適合去那些養生小池泡泡温泉，9月也不會覺得很熱。另外酒店還有一個菜園，晚飯後可以去小菜園溜一圈，消消食，很涼爽。

房間比較陳舊，服務一般

酒店溫泉♨️非常好，房間很大有大露台，早餐好味，下次還會再來