Chengjia Premium Apartment Hotel (Dongguan Songshan Lake Hotel) Reviews

Near Dongguan lake. They have a gym. 45 minutes from train station

Awesome hotel! The staff were fantastic, great service! Housekeeping did an amazing job! 💯 Beautiful Songshan Lake location. I'll definitely be back. The rooms are incredible 👏

Perfect location. Nice area and some good food joint . Will definitely timely visit again

The location is great, downstairs is 7-Eleven and a shopping mall. Nice room

Too noisy at night. Many people do karaoke at park until midnight

Facilities: There is a refrigerator and a microwave, and the facilities are complete. Hygiene: The toilet smells a bit strong. Environment: It is just opposite Songshan Lake Park, very convenient. Service: It is the second time to stay here. The promised fruit gift from the last time is not true. The check-in experience this time is too bad. There is only one person checking in, and there are too many people during the May Day holiday. The room type is not the last time I stayed, with two beds on the top and a sofa below. This time there is a bed below and a sofa + bed on the top, which completely loses the loft hotel design. The reservation was made 1 month ago and said that the two rooms are adjacent, but they were arranged at two opposite corners. At 11:30, they started calling to check out. This is the first time I have stayed in so many hotels. As a result, after checking out at 11:50, they actually sent a text message at 1:50 in the afternoon saying that I did not check out and would be charged for half a day. It is also drunk.

Xiao Chen Chaochao's service is very good

The location of the hotel is very good. There is a shopping mall downstairs which is very convenient for eating. However, there are really some problems with the hotel's hygiene. After entering, the area next to the window was filled with insect corpses. Although I'm not afraid of bugs, I was really disgusted after seeing them. And the check-in efficiency at the front desk is really too slow.

Two cans of welcome drinks: two bottles of Wong Lo Kat Service: Very good

Service: Xiaochao and Xiaoqi at the front desk are very good Health: pretty good Facilities: Very good Environment: a bit small Two cans of welcome drinks: pretty good

You really get what you pay for 1. First, I ate breakfast at the hotel and immediately started to have a stomachache after finishing it (I rarely have this problem, which shows how bad the hotel’s food hygiene is) because I ate a lot of things and couldn’t determine which one caused it. But I seriously suspect that it was caused by stale milk. After I took a bite of the buns, I vomited out the meat inside and I knew it was not fresh as soon as I ate it (it had the sour smell of stale pork). And the intestines used for breakfast were also very inferior. 2. Entered The hotel found that there was no physical chain anti-locking device, so I called the front desk and asked the male service staff on duty on January 30, 2024. I just asked a few questions and there was no reply. I threw the phone to the female front desk next to me. I heard him say to the female front desk, " Come and tell him, "I want to say, brother, you have a very bad temper. Why do you want to work in the service industry with such a bad temper?" 3. I was so sleepy that I hadn’t slept in such a state all night. I slept on their bed for an hour and was woken up by mite bites all over my body. I felt like there were 200 mites crawling on my body. The hotel bedding was so hygienic that it was ridiculously poor. I originally stayed until the next day, but checked out immediately after 2 hours of check-in.

The service from Xiaojun and Xiaozheng at the front desk is very good. There is no problem with the room and it is very comfortable.

The room is very small, the front desk service is cold, and they refuse to let pets stay without any love ❤️

The service from Xiaojun and Xiaoma at the front desk is very good, and the breakfast is great