Lavande Hotel (Dongguan Dalang Songshan Lake Scenic Area) Guest Reviews
4.9/5
Perfect
1052 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.8
Amenities4.9
Service4.9
Cleanliness4.9
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All reviews(1052)
Positive reviews(1043)
Reviews with photos/video(142)
Classy environment(117)
Friendly front desk staff(69)
Convenient parking(49)
Delicious breakfast(48)
Perfect for business trips(36)
Easy to get around(29)
Garden view(8)
Stayed multiple times(7)
Negative reviews(9)
RubenSBL
Elegant Double Room
Stayed in Jun 2024
Solo travelers
6 review
4.7/5
Amazing
Posted on Jul 9, 2024
Nice place to stay if you’re coming to SSL, conveniently located and good value.
Response from Property: 感谢客官选择小麗家,也很感谢您提出小麗的不足,只有知道自己不足之处,才能更快成长,小麗对您提出的问题很重视,不足的地方小麗会认真改正,希望您往后的旅途美好愉快!good Morrow 只为更好的出发!
FuStephen
Deluxe Double Room
Stayed in Mar 2023
Couples
2 review
5.0/5
Outstanding
Posted on May 10, 2023
Front desk were very friendly. The building is new and clean.
Response from Property: 非常榮幸為您提供了一次滿意的入住體驗,相遇便是緣,我們很珍惜與您相聚麗楓的這份緣分,也很期望在您以後的旅途中,小麗可以常伴您的身邊,期待您的再次光臨!
Anonymous User
Business Room (2 beds)
Stayed in Feb 2024
Other
1 review
5.0/5
Outstanding
Posted on Mar 25, 2024
A very worthwhile stay experience❤️
The room is very comfortable and clean. They can also help with washing and ironing clothes for free. They put the dirty clothes outside the door at night and received dry and ironed clean clothes early the next morning❤️
In the room sleep mode, the faint small lights on various panels when going to the toilet at night are very considerate. They will not irritate the eyes, but also provide a little light, which is very comfortable.
My roommate and I both felt it was much better than the hotel opposite.
Original TextTranslated by Google
Response from Property: We are very honored to provide you with a satisfactory stay experience. Meeting is fate. We cherish the fate of meeting you at Lavande. We also hope that Xiaoli can always be by your side during your future journey. We look forward to Your visit again!
Anonymous User
Deluxe Double Room
Stayed in May 2024
Travel with friends
9 review
1.8/5
Posted on Jun 2, 2024
The hygiene of the room is extremely poor, especially the carpet is very dirty
I asked for a non-smoking room when I checked in, but I smelled cigarette smoke all night.
I've stayed at this hotel before, but this time I had a particularly bad experience.
I also reported it to the front desk and let it go.
I won’t stay here again next time
Original TextTranslated by Google
Response from Property: Thank you guest for choosing Xiaoli’s home. Thank you very much for bringing up Xiaoli’s shortcomings. Only by knowing your shortcomings can you grow faster. Xiaoli attaches great importance to the questions you raised. Xiaoli will seriously correct the shortcomings. I hope Have a wonderful and pleasant journey ahead! good Morrow is just for a better start!
Guest User
Elegant Double Room
Stayed in Jan 2024
Business travelers
16 review
5.0/5
Outstanding
Posted on Feb 23, 2024
The lady at the front desk has a very good service attitude and is very enthusiastic. You can park for free and the breakfast is delicious.
Original TextTranslated by Google
Response from Property: We are very honored to provide you with a satisfactory stay experience. Meeting is fate. We cherish the fate of meeting you at Lavande. We also hope that Xiaoli can always be by your side during your future journey. We look forward to Your visit again!
Guest User
Business Room (2 beds)
Stayed in Feb 2024
Business travelers
3 review
5.0/5
Outstanding
Posted on Mar 24, 2024
The hotel environment is good and breakfast is good
Original TextTranslated by Google
Response from Property: We are very honored to provide you with a satisfactory stay experience. Meeting is fate. We cherish the fate of meeting you at Lavande. We also hope that Xiaoli can always be by your side during your future journey. We look forward to Your visit again!
Guest User
Elegant Double Room
Stayed in Jul 2023
Business travelers
4 review
1.0/5
Posted on Sep 15, 2023
The service attitude at the front desk was so bad, it made people feel uncomfortable.
Original TextTranslated by Google
Response from Property: Thank you guest for choosing Xiaoli’s home. Thank you very much for bringing up Xiaoli’s shortcomings. Only by knowing your shortcomings can you grow faster. Xiaoli attaches great importance to the questions you raised. Xiaoli will seriously correct the shortcomings. I hope Have a wonderful and pleasant journey ahead! good Morrow is just for a better start!
Anonymous User
Panoramic Double Room
Stayed in Aug 2023
Business travelers
1 review
2.5/5
Posted on Sep 7, 2023
After checking out, the room was used a second time without checking out!
Original TextTranslated by Google
Response from Property: Thank you guest for choosing Xiaoli’s home. Thank you very much for bringing up Xiaoli’s shortcomings. Only by knowing your shortcomings can you grow faster. Xiaoli attaches great importance to the questions you raised. Xiaoli will seriously correct the shortcomings. I hope Have a wonderful and pleasant journey ahead! good Morrow is just for a better start!
Guest User
Deluxe Double Room
Stayed in Aug 2023
Business travelers
3 review
1.0/5
Posted on Sep 23, 2023
The name was too close and misleading a few times
Original TextTranslated by Google
Response from Property: Thank you guest for choosing Xiaoli’s home. Thank you very much for bringing up Xiaoli’s shortcomings. Only by knowing your shortcomings can you grow faster. Xiaoli attaches great importance to the questions you raised. Xiaoli will seriously correct the shortcomings. I hope Have a wonderful and pleasant journey ahead! good Morrow is just for a better start!
Guest User
Panoramic Double Room
Stayed in Jan 2023
Business travelers
4 review
1.2/5
Posted on Feb 28, 2023
The sanitary environment is poor. The room was not cleaned when I checked in. Then I changed to a room with poor facilities.
Original TextTranslated by Google
Response from Property: Dear guest, we are very sorry that you are not satisfied. We pay great attention to the hygiene of the hotel. We change the bedding and toiletries in the hotel for each guest. The linen is sent to the laundry factory for strict washing and disinfection. Your feedback has been The relevant departments have been notified and it has become a case in our training courses. We will strengthen employee training and supervision in the future. We apologize to you again and look forward to satisfying you next time.
Guest User
Deluxe Room (2 beds)
Stayed in Apr 2023
Business travelers
1 review
2.0/5
Posted on May 27, 2023
House prices are too unstable...
Original TextTranslated by Google
Response from Property: Thank you guest for choosing Xiaoli’s home. Thank you very much for bringing up Xiaoli’s shortcomings. Only by knowing your shortcomings can you grow faster. Xiaoli attaches great importance to the questions you raised. Xiaoli will seriously correct the shortcomings. I hope Have a wonderful and pleasant journey ahead! good Morrow is just for a better start!
Guest User
Deluxe Double Room
Stayed in Nov 2024
Business travelers
8 review
5.0/5
Outstanding
Posted on Dec 27, 2024
房間很寬敞舒適,也很乾凈衞生, 住着很舒服
Translate
Response from Property: 非常榮幸為您提供了一次滿意的入住體驗,期望在您以後的旅途中,小麗可以常伴您的身邊,期待您的再次光臨!