To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.7
Service4.7
Cleanliness4.8
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All reviews(1228)
Positive reviews(1197)
Reviews with photos/video(137)
Classy environment(152)
Friendly front desk staff(98)
Many amenities(62)
Delicious breakfast(56)
Convenient parking(52)
Large rooms(38)
Perfect for business trips(25)
Stayed multiple times(7)
Negative reviews(31)
Kim Hock
Business Queen Room
Stayed in Mar 2025
Solo travelers
7 review
3.7/5
Posted on Apr 11, 2025
Service, especially the front desk has improved. The pillows/pillow case are old and smelly.
Response from Property: 尊敬的賓客您好!感謝您入住麗楓酒店謝崗店。在您入住期間給您帶來的不開心我們非常抱歉!對於您提出的問題,我們會及時注重培訓前台跟客房服務員,希望在您下次入住時有不一樣的感覺。總而言之,我們對每一位賓客的意見和建議都非常的重視並十分的感謝!因為有您們我們才有進步的空間。期待您的再次光臨!
Guest User
Deluxe Double Room
Stayed in Sep 2023
Business travelers
1 review
5.0/5
Outstanding
Posted on Oct 8, 2023
nice service and the environment is good. will come back again
Response from Property: 被一个人喜爱,是快乐。被一亿人喜爱,是责任。做一家人人都喜爱的麗枫,再微小的服务,小麗都会倾尽全力。感谢客官的点赞,很期待再次为您服务,感谢您对麗枫酒店的支持!
Guest User
Featured Deluxe Room (Double Bed)
Stayed in Mar 2024
Couples
2 review
2.5/5
Posted on Apr 22, 2024
I have always thought that Lavande is a very good hotel, and I have stayed in other places before. Unexpectedly, after many years, I checked in again, and finally found a large blood stain on the quilt, which made me panic. I have thought about this many times. This situation will never happen to me, but before I went to sleep last night, I suddenly saw the blood stains in the corner. It was unbelievable at the scene... I was afraid of the hygiene of this Lavande Hotel. I called the front desk and changed the room. But I still feel uncomfortable. I don’t know how long that room has been unoccupied or hasn’t been cleaned. Maybe I won’t choose this hotel again in the future. I also hope that the sanitation and cleaning of your store will be better and the bed sheets will be changed in time...
Original TextTranslated by Google
Response from Property: We are very sorry for your unpleasant experience during your stay. We deeply regret and sincerely apologize for the hygiene issues you experienced. We are aware of the seriousness of the problem and are actively taking measures to ensure that this type of incident does not happen again. We will strengthen the cleaning and hygiene management of guest rooms to ensure that each guest room meets high standards of cleanliness. At the same time, we will also strengthen training for employees to improve their hygiene awareness and sense of responsibility. Again, we apologize for your experience and thank you for your feedback. We attach great importance to your opinions and suggestions and will work hard to improve our services and provide every guest with a more comfortable, safe and hygienic accommodation environment. We apologize again and hope you can give us a chance to regain your trust and satisfaction!
Guest User
purestay twin room
Stayed in Mar 2024
Business travelers
80 review
5.0/5
Outstanding
Posted on Apr 15, 2024
The room is big and comfortable. The hotel environment is also very good. The breakfast is rich and varied. It is also convenient to eat and shop next to the hotel. It is worth staying for business trips and tourism
Original TextTranslated by Google
Response from Property: Guest Officer The font is simple and clear, but it makes Xiaoli feel your sincere satisfaction! I hope you can feel at home every time you stay at Lavande. No matter how much Xiaoli puts in, she will always be happy! Have friends come from afar! With your support and encouragement, Xiaoli will continue to work hard to make every friend who stays at Lavande comfortable and happy!
Guest User
Elegant 2-bed Room
Stayed in Jan 2024
Business travelers
18 review
5.0/5
Outstanding
Posted on Feb 8, 2024
The location is convenient, the new decoration is clean and tidy, suitable for business travel, the new decoration is clean and tidy, suitable for business travel, the new decoration is clean and tidy, suitable for business travel, the new decoration is clean and tidy, suitable for business travel,
Original TextTranslated by Google
Response from Property: There is a ray of light deep in the soul, with the fragrance of books, peace and tranquility! Ignorance and hesitation are no longer scary, the road ahead is full of warmth and hope! wish you happy everyday!
Guest User
Deluxe Double Room
Stayed in Dec 2023
Business travelers
3 review
5.0/5
Outstanding
Posted on Feb 15, 2024
The environment is very good, the room is neat and clean, and the front desk lady also gave a small gift. It is also convenient to travel. The hotel is located in the center, which is very good!
Original TextTranslated by Google
Response from Property: Simple words bring full of touching feelings. Thank you for your praise and affirmation. With your company, we will work harder to provide you with better services. We look forward to your visit again! I wish you a happy life and all the best!
Guest User
Deluxe Family Room
Stayed in Dec 2023
Family
39 review
5.0/5
Outstanding
Posted on Jan 20, 2024
This hotel is a chain hotel with complete facilities and equipment! The room is hygienic and clean! The environment is very good, and it's also close to Xiegang Square. You can go there for sightseeing in the evening. The service of the waiters is professional!
Original TextTranslated by Google
Response from Property: Thank you for staying at Lavande Hotel. You are indeed a discerning person. Xiaoli's room is equipped with an intelligent lighting system, an excellent Bluetooth speaker, and Lavande's exclusive natural fragrance toiletries. The surrounding area is very convenient for eating and shopping. , the hotel is quiet in the bustle and is your best choice for business trips and travels. There is also a parking lot at Xiaoli's house... Welcome again, I wish you a good mood every day!
PFLUON-Xxx
purestay king room
Stayed in Mar 2024
Business travelers
20 review
5.0/5
Outstanding
Posted on Apr 25, 2024
The room was clean.
Original TextTranslated by Google
Response from Property: Dear, seeing that you are so satisfied with our products, we are also very happy. With your support, we have the motivation to move forward. We will work harder to provide you with more perfect products and services. Come, give you a kiss.
Anonymous User
Deluxe Double Room
Stayed in Oct 2023
Business travelers
18 review
5.0/5
Outstanding
Posted on Nov 10, 2023
The lobby and the room are clean and tidy, the restaurant has a great atmosphere, the restaurant staff are very gentle, the dishes are very complete and delicious 😋, I would like to especially praise the service lady at the front desk, who is gentle, decent and well-mannered.
Original TextTranslated by Google
Response from Property: Thank you very much for choosing Lavande. Your satisfaction makes us extremely happy; your recommendation makes us extremely honored. Lavande can win your love. We know that only through unremitting efforts can we do better. In order to be recommended by more friends! Xiaoli will work harder to be more exquisite and surprising, and look forward to visiting Lavande Hotel again~Good Morrow!
Guest User
Elegant Queen Room
Stayed in Mar 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Apr 24, 2024
The room is quite big and clean. It is very quiet and I slept very well. The lobby is fragrant. The front desk service is very good. The breakfast tastes good. Parking and eating are very convenient. The hotel also provides a laundry room. If the weather is bad, you can dry your clothes directly. Very good recommendation
Original TextTranslated by Google
Response from Property: Dear, thank you for your good review. We will offer a cup of hot tea with a smile to every friend who comes to the store to relieve the fatigue of the journey. Warmly serving every Liyou, we persist in being a warm hotel and caring for every traveler. It not only provides a feeling of being at home, but also a kind of neighborhood service, which is comfortable, relaxed, comfortable and heart-warming. . Thank you for choosing Lavande, believe in Lavande, we will definitely live up to your expectations!
Guest User
Deluxe Double Room
Stayed in Sep 2023
Business travelers
1 review
5.0/5
Outstanding
Posted on Oct 9, 2023
Every time I come here on business, I always choose this hotel. It is very clean, the room is big enough, and the service attitude is super good. It can really be said to be the best hotel here. There are also many parking spaces at the door. You can park anywhere and it is free. I always choose this hotel.
Original TextTranslated by Google
Response from Property: Hehe, thank you very much for your high evaluation. Xiaoli is really happy. Xiaoli will give you more surprises when Guanren comes next time.
Guest User
Elegant Queen Room
Stayed in Sep 2023
Business travelers
25 review
5.0/5
Outstanding
Posted on Oct 5, 2023
The hotel staff is very enthusiastic, the room is very clean and beautiful, there is the scent of lavender as soon as you enter the door, which makes people feel very comfortable. There are many places to eat out at night, which is very convenient. The parking lot is also very large, you can park anywhere. It is very comfortable to live here
Original TextTranslated by Google
Response from Property: Xiaoli has no colorful flowers, no romantic poems, no expensive gifts, no special surprises, only gentle blessings. I wish you a good mood every day, and we will continue to provide better services. Welcome to visit us next time! Good Morrow!
Guest User
Elegant Queen Room
Stayed in Sep 2023
Couples
1 review
2.5/5
Posted on Oct 3, 2023
The floor drain did not leak. When I was washing, all the water leaked out and my shoes and socks got wet. This is really the first time I have encountered this.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We are deeply sorry for your experience. You can call the hotel front desk or call customer service to provide feedback, and we will inform the relevant departments of your comments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Xiaolaibututou
Elegant Queen Room
Stayed in Sep 2023
Solo travelers
25 review
5.0/5
Outstanding
Posted on Oct 4, 2023
I always think that Lavande Hotel is very good. The whole hotel smells of lavender. It is very comfortable and safe to stay. The hygiene of the room is also very good. The service attitude of the lady at the front desk is very enthusiastic. The breakfast in the morning is also very good. The parking lot outside is also large enough. It is worth staying
Original TextTranslated by Google
Response from Property: There is a ray of light in the depths of the soul, with the fragrance of books, tranquility and far-reaching! Ignorance and hesitation are no longer scary, the road ahead is full of warmth and hope! I wish you happiness every day!
Anonymous User
Elegant Queen Room
Stayed in Sep 2023
Travel with friends
9 review
5.0/5
Outstanding
Posted on Oct 4, 2023
The environment and service are very good. The breakfast is also delicious. I will come again next time. Recommend it! ! ! !
Original TextTranslated by Google
Response from Property: The years are peaceful, take a piece of time in the passing years, listen to the sound of flowers blooming; carry a wisp of fragrance at the crossroads of life, and perfume the past. Give time a shallow look back; find a piece of warmth for the soul. Always believe that some things in life are hidden deep in the heart. Xiao Feng wishes you will never grow old.