Dongcheng International Hotel

Dongcheng International Hotel Reviews

Dongcheng International Hotel

No. 9 Dongcheng East Road, Dongcheng Subdistrict, Dongguan, Guangdong, ChinaSee Hotel Details
Dongcheng International Hotel
Dongcheng International HotelDongcheng International HotelDongcheng International Hotel
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Guest Reviews

9.6/10
Excellent
2309 review
Verified reviews
Location9.6
Amenities9.6
Service9.6
Cleanliness9.7
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All reviews(2309)
Positive reviews(2290)
Reviews with photos/video(337)
Friendly front desk staff(161)
Convenient parking(101)
Great swimming pool(88)
Delicious breakfast(43)
Luxurious(38)
Clean pool(18)
Delicious buffet(14)
Has rooms for families(11)
Negative reviews(17)
Guest User
Deluxe King Room
Stayed in Jun 2025
Solo traveler
10 review
9.0/10
Great
Posted on Jul 30, 2025
I visited teh hotel as part of my visit to family. It is a clean and nice hotel, expensive although i came for long stay. I was at the hotel 11 days and am coming soon again. I did not see that a long stay is awarded a disount and is same as a short stay. This is not right i think. I was not privilaged my the hotel to any benefits since i was there 11 days.. even when there was a hotel mistake with laundry they appologized however i would expect some benefit (free coffee?) I had a gass of wine every night hwoever no discount for a long stay. The hotel staff is very very nice, try to help however they really dont know english. so many qustions i could not get answered in depth. I want to come again, for 17 nights.. can i know how to receive a discount?
Response from Property: Dear Guest,Thank you very much for choosing to stay at our hotel during your visit to relatives and for taking the time to share your stay experience. Your feedback is extremely valuable to us. We sincerely apologize for the small mistake in the laundry service and the inadequacy in the English communication skills of our staff, which prevented your questions from being answered in depth. We will strengthen the English training for our employees to improve their foreign language communication abilities, so as to provide better services to our guests.​ We are really looking forward to your coming as you plan to stay for another 17 nights. Regarding the discount, you can contact the hotel switchboard (transfer to the Guest Service Manager by phone) or get in touch with us through the customer service of the Ctrip platform before making a reservation, inform us of your stay plan, and we will check the latest preferential activities for you and try our best to apply for a suitable discount.​ Thank you again for your valuable opinions. We look forward to having the opportunity to provide you with better services. Wish you a happy life! Guest Service Manager Dongcheng International Hotel
Anonymous User
Deluxe Twin Room
Stayed in Jun 2025
Business traveler
53 review
10/10
Outstanding
Posted on Jul 28, 2025
great place, excellent service and the location is very good.
Response from Property: Dear guest, thank you for your affirmation and support. Your satisfaction is our motivation. We will do our best to provide you with continuous and perfect service, and sincerely look forward to your next visit. Wishing you smooth work and a happy life! Guest Service Manager of Dongcheng International Hotel
MegMegCN
Deluxe King Room
Stayed in Apr 2025
Family
29 review
10/10
Outstanding
Posted on May 17, 2025
We selected this hotel due to its location - conveniently situated in the heart of Dongcheng. Also, due to the unpredictable weather, the indoor pool, dining, Spa (facilities and recreation at this hotel) allowed us to relax without worrying about the rain! We were lucky to book the driverless taxi around town as the stopping point for this service is directly at the gate to the hotel. Always a pleasant stay here!
Response from Property: Dear guest, thank you for staying at Dongcheng International Hotel and sharing such valuable feedback. We are always committed to providing guests with excellent service and experience. Your recognition is a great encouragement to our team. We look forward to serving you again in the near future and wish you a pleasant journey! Dongcheng International Hotel Guest Service Manager
CiaranK
Candy Flying House Family Theme Twin Room
Stayed in Jan 2025
Family
5 review
10/10
Outstanding
Posted on Mar 25, 2025
We really enjoyed our stay! The staff was always helpful, our 2 toddlers had a bunch of toys to play with in the room, they even got 3 teddy bears each which was very thoughtful. The pool are is great. The location was perfect for us, close to restaurants and bars.
Response from Property: Dear guests, thank you for your affirmation and support. Your satisfaction is our motivation. We will do our best to provide you with continuous and perfect service and sincerely look forward to your visit again. I wish you a smooth work and a happy life! Guest Service Manager of Dongcheng International Hotel
Richco
Deluxe Twin Room
Stayed in Jun 2025
Business traveler
16 review
7.5/10
Posted on Jul 31, 2025
Very close to the food street in the evening. Breakfast was good, had a wide range of food. Good Stay.
Response from Property: Dear guest, thank you for your affirmation and support. Your satisfaction is our motivation. We will do our best to provide you with continuous and perfect service, and sincerely look forward to your next visit. Wishing you smooth work and a happy life! Guest Service Manager of Dongcheng International Hotel
Leo Chun
Deluxe King Room
Stayed in May 2025
Business traveler
4 review
10/10
Outstanding
Posted on Jun 16, 2025
The hotel service is good. Room size is very nice. I would recommend the hotel to my friends 
Response from Property: 尊敬的賓客,感謝您對我們的肯定與支持,您的滿意就是我們的動力。我們將竭盡全力為您提供持續完美的服務,誠摯的期待您的再次光臨。祝您工作順利,生活愉快!東城國際酒店 賓客服務經理
Tsui
Deluxe Twin Room
Stayed in Apr 2025
Traveling with friends
15 review
10/10
Outstanding
Posted on May 6, 2025
Rita, Eddie & Mr Yeung are very kind and considerate. Excellent hotel and service. I will book this hotel for my next trip.
Response from Property: 尊敬的賓客,讀到您的好評讓我們倍感温暖!願您心中有暖陽,眼底有星光,所行皆化坦途,所遇皆為美好!東城國際酒店 賓客服務經理
Liesenhoff
Deluxe King Room
Stayed in Jun 2025
Business traveler
7 review
9.5/10
Amazing
Posted on Jul 25, 2025
Very good Hotel, top location, super friendly staff, good Breakfast.
Response from Property: 尊敬的客人,感謝您選擇我們並留下寶貴的點評!很高興得知您對我們的服務和環境都感到滿意 ,工作人員始終以用心服務為準則,能讓您感受到貼心便是我們最大的動力;而寬敞舒適的房間也正是我們希望為每位旅客打造的 “旅途港灣”。東城國際酒店 賓客服務經理
Anonymous User
Deluxe King Room
Stayed in Jan 2025
Family
1 review
10/10
Outstanding
Posted on Feb 20, 2025
Rita tony serve good
Response from Property: 尊敬的賓客,感謝您對我們的肯定與支持,您的滿意就是我們的動力。我們將竭盡全力為您提供持續完美的服務,誠摯的期待您的再次光臨。祝您工作順利,生活愉快!東城國際酒店 賓客服務經理
Gustavo
Deluxe King Room
Stayed in Jan 2025
Business traveler
5 review
8.5/10
Very Good
Posted on Feb 28, 2025
The highlight of this hotel is their team: excellent attitude, very friendly, helpful and available.
Response from Property: Dear guests, thank you for your affirmation and support. Your satisfaction is our motivation. We will do our best to provide you with continuous and perfect service and sincerely look forward to your visit again. I wish you a smooth work and a happy life! Guest Service Manager of Dongcheng International Hotel
Markus
Business Room - Mountain-View (King Bed)
Stayed in Jan 2025
Business traveler
9 review
8.5/10
Very Good
Posted on Feb 28, 2025
general very good hotel, very helpful people always friendly, quiet rooms when choose the side of the hospital, frontside a little noisy due to construction infront of the hotel food and staff in restaurant very good , buffet is overpriced but good quality, for sure next time stay again
Response from Property: Dear guests, thank you for your affirmation and support. Your satisfaction is our motivation. We will do our best to provide you with continuous and perfect service and sincerely look forward to your visit again. I wish you a smooth work and a happy life! Guest Service Manager of Dongcheng International Hotel
Anonymous User
Deluxe King Room
Stayed in Aug 2024
Business traveler
7 review
8.0/10
Very Good
Posted on Oct 2, 2024
The best hotel among my trip in China if compare with other 5 hotels.
Response from Property: Dear guests, thank you for your affirmation and support to us, your satisfaction is our motivation. We will do our best to provide you with continuous and perfect service, and sincerely look forward to your visit again. I wish you all the best in your work and a happy life! Guest Services Manager, Dongcheng International Hotel
Guest User
Candy Flying House Family Theme Twin Room
Stayed in Jan 2025
Family
2 review
10/10
Outstanding
Posted on Feb 9, 2025
Amazing hotel. There is not much else to say. We tried the Japanese/Korean restaurant and it was fabulous! The rooms are spacious and super clean. I would love to stay in this hotel again!
Response from Property: Dear guests, thank you for your affirmation and support. Your satisfaction is our motivation. We will do our best to provide you with continuous and perfect service and sincerely look forward to your visit again. I wish you a smooth work and a happy life! Guest Service Manager of Dongcheng International Hotel
Guest User
Deluxe Twin Room
Stayed in Dec 2024
Other
10 review
10/10
Outstanding
Posted on Jan 30, 2025
With booking by Trip.com, we get 2 stuff toy and is good, also welcome fruits too. The 4th floor restaurant provide good sim sum and also discount to hotel residents.
Response from Property: Dear guests, thank you for your affirmation and support. Your satisfaction is our motivation. We will do our best to provide you with continuous and perfect service and sincerely look forward to your visit again. I wish you a smooth work and a happy life! Guest Service Manager of Dongcheng International Hotel
Guest User
Deluxe King Room
Stayed in Jul 2024
Couple
7 review
9.0/10
Great
Posted on Aug 22, 2024
English level is very very low The hotel Itself is really good and clean
Response from Property: Dear guests, thank you very much for your stay and detailed review. It is the constant care and supervision of guests like you that can enable us to constantly find problems in our work, correct them and make continuous progress. From your reviews, we regret to see that this stay did not meet your expectations and we apologize for any inconvenience caused. The hotel management attaches great importance to it, and has done a serious investigation and timely rectification, your tolerance and understanding is an encouragement and support for our work! We sincerely look forward to seeing you again! Guest Services Manager, Dongcheng International Hotel